This Month's Craft Reviews 91

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting the quality of the materials and the comprehensive nature of the kits, which include everything needed for crafting. People also appreciate the clear and easy-to-follow instructions provided with each craft, making new hobbies accessible and enjoyable. The subscription service itself is well-regarded, with many finding it a fun and convenient way to explore different crafts. However, some people were dissatisfied with customer service, mentioning issues like slow responses, having to repeat themselves, or receiving conflicting information. A few other people also felt that the quality of some crafts was low or that pieces were occasionally missing from their boxes.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers highly recommend the craft boxes,... See more

Instructions

Consumers generally find the instructions to be clear and easy to follow, making projects enjoyable and... See more

Quality

Clients share positive opinions on quality, praising the high-quality materials and thoughtful curation of... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the fast, friendly, and... See more

Subscription

Customers consistently note positive experiences with their subscription. Many express delight in receiving... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my monthly subscription early in the month, but haven't explored it thoroughly. However, I'm excited to learn how to make hot sauce. My roommate loves hot sauce, so this will be a project f... See more

Company replied

Rated 4 out of 5 stars

I initially tried out this company to see if it would help during the winter doldrums. I interacted with the company via email and they were lovely. I tried 2 boxes and then decided to cancel the subs... See more

Company replied

Rated 4 out of 5 stars

I have enjoyed each months new craft. I have loved learning new crafts each month and since it’s a complete project it’s cheaper for me to do them then to buy all the stuff to try it. Would definite... See more

Company replied

Rated 4 out of 5 stars

Boxes are fun and come with really nice supplies. Shipping is fast. I do think there is some room for improvement; directions could be clearer and I have found some errors but nothing major. It is fun... See more

Company replied


Company details

  1. Hobby Store

Written by the company

This Month's Craft — your monthly chance to explore new hobbies, relax, and express yourself with fun, creative projects.


Contact info

4.0

Great

TrustScore 4 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I found a new hobby

Great subscription boxes, interesting crafts and DYI's with high variety. Loving it. Learning new skills every month! Highly recommended

17 December 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for your wonderful feedback! We’re thrilled that you’re enjoying the variety of crafts and DIY projects in our subscription boxes. It’s fantastic to hear that you’re learning new skills and loving the experience. Your recommendation means a lot to us—happy crafting! 🎉🖌️

Rated 1 out of 5 stars

Repeating Crafts - For the 3rd Time

My wife just received the same box again...for the third time. We reached out after the 2nd was the same and still have no resolution. Getting assistance is taking so long that we went another month only to receive the exact same box. I have cancelled my subscription and will be seeking a refund.

13 December 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We sincerely apologize for the inconvenience you’ve experienced with receiving the same box multiple times. We completely understand your frustration and are sorry that this issue has not been resolved more quickly.

Please check the email associated with your subscription for updates and assistance from our customer support team. We are committed to resolving this matter and will ensure that everything is taken care of as soon as possible.

If you have any further questions or need additional help, please don’t hesitate to reach out.

Rated 1 out of 5 stars

The definition of buyer beware

I just wanted to edit my original review to include what I actually received in my box that finally came in the mail, not in 2-6 days like stated, but on day 14. Which is fine, had I not had to get ahold of the company myself and ask why my box hadn't even been shipped a week after ordering. I wonder if they ever would have contacted me had I not contacted them first. I was told they were having supply issues, and let me tell you, after opening my box, I can definitely agree. I got less than 1/2,of what's pictured on the website.

The first picture I'm posting is what is shown on the website and in demo videos as the "whittling" box. The next 2 show what I actually received. Do not be fooled and think you will get what is shown. Yes, I had no idea which of the boxes I would get. I was actually hoping it would be a new box and not one of the few that had already been distributed, improved before it was to be filmed, and then shown here.

The quality of the SINGLE knife I received is nice, but it was the only quality thing in the box. The sandpaper was Dollar Tree quality and was packaged facing one another so that their contrasting grits rubbed one another during the much delayed shipping process, I only received 2 blocks of wood when the picture shows and STATES 8 pieces. All in all, I used an introductory coupon and paid $34.** for this box, and there definitely isn't $34 worth of items inside.

I also just did a quick search on Amazon for a whittling knife. In the 4th picture, you can see that for $34 I can get a SET of knives and 8 pieces of wood. In fact, it looks like they bought that set, filmed/photographed with it, and then sent subpar boxes out missing 1/2 of what they showed. And there are many, many other sets for less than $34 that have stellar reviews and so much more included. Now, I know it's hard to compete with Amazon, and I like to give smaller companies my money instead, but I expect those companies to be upstanding and honest companies. I just got a cross between Amazon and Temu. Amazon light? Temu+?

Seriously, I have no idea how they got such great reviews unless they sent influencer boxes out with a much better quality and then sent this joke of a box out to actual subscribers who paid.

*Sorry, can't post pix here!

12 December 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations.

We aim to provide high-quality products and service, and we appreciate your input about the issues you encountered with the contents of your box. It’s important to us to address these concerns, and we will review this situation to ensure that we continue to deliver the best possible experience for all our subscribers.

If you have any further questions or concerns, please don’t hesitate to reach out to our customer support team, who will be happy to assist you. We appreciate your feedback and will use it to improve.

Rated 1 out of 5 stars

Took money from my card but says the…

Took money from my card but says the payment couldn't be verified. Looked cool but it looks like it's a scam.

8 December 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

We’re sorry to hear about your experience. It sounds like there may have been an issue with the payment process. Please reach out to our customer support team, and we’ll be happy to look into this and get it sorted for you. We’re here to help!

Rated 2 out of 5 stars

Good idea awful directions

I love crafts and I love this idea. The directions however are incredibly awful and frustrating.

29 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you for sharing your feedback. We’re so glad you love the idea of our kits, but we’re truly sorry to hear the directions caused frustration. That’s definitely not the experience we want for our crafters.

We encourage you to contact our customer support team and share more about the issues you faced. We’d love the chance to assist you and improve your experience!

Rated 1 out of 5 stars

This Month's Craft Has Serious Issues

This Month's Craft is my new favorite monthly subscription! That's what I said a few months ago when I received my first box. The next month this company took my money and failed to send anything. The next box had $15 worth of items and I was charged more than twice as much. The ads for this subscription tell you "you won't regret it" and "$80 worth of supplies at a low price", neither of these is true. I Do regret it and sending a cheap craft that I can get at a store for $15 or less is ridiculous. Also sending me a DIY box that does not include "everything you need" to complete or even begin this project. I'm extremely sorry I fell for this garbage. Customer service is a joke. As far as I'm concerned they owe me. Needless to say this subscription is cancelled.

15 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Wow, thank you so much for the fantastic review! 🌟 We’re beyond excited to hear that This Month’s Craft has become your new favorite! It’s amazing that you gave wood carving a try and found yourself enjoying it—what a great way to discover new hobbies! We love keeping things fresh and exciting each month, and it means the world to us that you're enjoying the surprise of each box. Thanks for choosing us, and we can’t wait to see what you create next! 🎨✨

Rated 5 out of 5 stars

This month's craft is just amazing

This month's craft is just amazing! I'm having so much fun starting with my project <3 I have been looking for a new hobby for a while now. This month's craft's DIY box has definitely become it!

8 November 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing this! We’re thrilled to hear that you’re enjoying this month’s craft and having a blast with your new project. Knowing that we could help you find a new hobby really makes our day. Happy crafting, and thank you for being part of our community! ❤️

Rated 1 out of 5 stars

scammed, it seems.

ordered, subscribed. got one box, charged for two. when I asked about my second box 'oh, that's been cancelled, but you can use this code for your next order to get 10% off'
... but I'm subscribed. and they couldn't, wouldn't or otherwise didn't contact me ahead of time to tell me they'd just decided to cancel a month on me. and after a month of emailing, they aren't refunding. and they hide things nicely so I can't find out what their attorney general might be.
pretty much pure fraud at this point.

7 October 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Hey there, Mal! I’m really sorry to hear about your experience, and I apologize for the frustration and confusion this has caused you.

It’s disappointing to hear that your subscription was canceled without clear communication and that you’ve had difficulty getting a resolution.

Your feedback is incredibly important to us, and I assure you we will look into this matter further. Please reach out to us directly so we can address your concerns and find a way to make this right.

Thank you for bringing this to our attention.

Rated 5 out of 5 stars

I love the idea of trying out different…

I love the idea of trying out different crafts every month. First month was a positive surprise, let's see what's next!

19 August 2024
Unprompted review
This Month's Craft logo

Reply from This Month's Craft

Thank you so much for sharing your excitement! 😊 We're thrilled that you enjoyed your first month, and we can't wait to surprise you with more fun and creative projects in the coming months. 🎨✨

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