What’s not to like, very quick despatch, excellent price and customer service. We had a very small issue with a missing bracket but it was soon resolved, nothing was too much trouble. Thanks Lillypad,... See more
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Review summary
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Simply amazing! Martha kept me in the loop with delivery of a special item, which I really appreciated and it arrived 3 days earlier than first thought!! Martha, you have such beautiful, unique item... See more
Fabulous shop with lots of unique gifts. Super speedy delivery, however there was an issue with the courier but the seller rectified and replaced immediately. Highly recommended and already have my... See more
Great service dispatched promptly and received within a couple of days. I ordered blue marble coasters they were beautiful lovely colours exactly as described and on the photos. Delighted with my new... See more
Company details
Written by the company
The Lilly Pad is a small, independent, family-run home décor and giftware shop with a big personality. We believe every space tells a story, and we’re here to help you fill yours with warmth and charm. Our online store is the perfect place to discover unique décor pieces and home accessories that bring character and joy to your space. Fun, quirky, and full of heart, The Lilly Pad is all about adding personality to everyday items and a little spice to your home. Our customers can always count on us to deliver something unexpected, delightful, and beautifully crafted. Explore our collection today and see what makes The Lilly Pad so special!
Contact info
79 Meneage Street, TR13 8RB, Helston, United Kingdom
- 01326354905
- thelillypadredruth@gmail.com
- thelillypadshop.co.uk
4.8
Excellent
164 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic service from you we come to…
Fantastic service from you we come to the shop as well as ordere on line item received perfectly as always
13 May 2026
Excellent point of contact
Excellent point of contact. Very helpful. Look forwarding to buying from them again
20 April 2026
My items arrive quickly and in perfect…
My items arrive quickly and in perfect condition
8 April 2026
Great service item packed really well…
Great service item packed really well for the journey many thanks
27 March 2026
Damaged
bought as Mothers' Day gift and when arrived was in 3 boxes and item (warthog) had broken leg - very disappointed
13 March 2026
Reply from The Lilly Pad
Hi, I’m really sorry your warthog arrived damaged—especially as it was a Mother’s Day gift, I understand how disappointing that must have been.
I did respond to your message and asked for clear photos of the damage and packaging so I could raise this with the courier and arrange a replacement or refund as quickly as possible. I haven’t yet received those
Wonderful store & owner is so helpful
Buying a gift voucher for a friend who adores this store.
Was given great advice on how to purchase & send to my friend.
11 March 2026
Love this shop
Love this shop! Second time I ordered from here. Quirky interior design if you want to stand out rather than blend in.
15 February 2026
Great service
Great customer service …kept you to date with posting details.. great quality products
8 February 2026
Amazing company
Bought a beautiful unit from the Lilly Pad - they were really helpful! Get so many compliments on it!
30 January 2026
Really good customer service messages…
Really good customer service messages are responded to quickly . Fast delivery .
22 January 2026
Pair of English Bull Terrier ornament.
Absolutely love my purchase. Great quality and great price. Brilliant service and fast delivery.
21 January 2026
Nice unusual items …
Items are exactly as per the pictures lovely and quality and well packaged .
2 January 2026
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