The Wooden Model Company Reviews 

320
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, including models, mugs, and t-shirts, noting their excellent detail, robust materials, and realistic appearance. Many people also highlight the efficient service, with orders being easy to place and items arriving promptly and well-packaged. Reviewers frequently mention the swift despatch and delivery, often within 24 hours, ensuring gifts arrive on time and products are received in mint condition. The company is often described as great, offering smooth service and good value for money, leading many to express their intent to purchase again.

What people talk about most

Product

People report positive experiences with the product, consistently praising its good quality and excellent... See more

Quality

Customers consistently report high satisfaction with product quality, frequently describing items as good,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the promptness and speed of arrival, often... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought two mugs recently to replace two that I bought a number of years ago and that needed to be retired.Unfortunately one of the mugs had faded print on it. Not a complete deal breaker but I thoug... See more

Rated 5 out of 5 stars

Very good model, looks the part and is a realistic likeness of what it's supposed to be. Nice sheen sets it off, good finishing touch. Some similar sized models are more detailed, they are also 3 o... See more

Rated 5 out of 5 stars

So surprised by how quickly this arrived! Great mug & coaster! Love them. Will make a great gift for my father. And very happy you offer the Halifax, which my grandfather flew. Most companies don't ha... See more

Rated 5 out of 5 stars

Fast efficient service.....quality merchandise. Buy my sons tshirts from here often. Cannot fault in any area from shopping to delivery


Company details

  1. Gift Shop
  2. Model Shop

Written by the company

The Wooden Model Company Limited, we are a family run business and have exhibited our products at Air Shows, Military Shows and Christmas Markets throughout the country for many years. We pride ourselves in offering a personal, friendly and often bespoke service supplying beautiful handcrafted mahogany models and much more. We supply Military Museums across the UK and Europe and our models are purchased by many military personnel for presentation gifts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(320)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fairey Swordfish gifts

Bought Fairey Swordfish mug and cushion for a 95yr old’s birthday. He used to service Swordfish and other aircraft in the 1950s, but the Swordfish was a special plane to him. Quality of both items excellent, well packaged and good delivery.

17 March 2026
Rated 5 out of 5 stars

Euro fighter is 10 out of 10

I received a Euro fighter Typhoon as a gift and was so happy with it, i bought a further 2 planes. Prompt delivery and excellent quality models.
I can highly recommend.
Waiting for the F15 to be back in stock so i can add to my collection.

20 March 2026
Rated 5 out of 5 stars

Product as described

Product as described. Quality excellent. Delivery on time. My husband delighted with his gift. He worked on Sunderlands in the RAF in Singapore during the 1950 -60's. Brought back many happy memories.

9 February 2026
Rated 5 out of 5 stars

High quality models

High quality models with swift and tracked delivery.
Very much plan on buying more from them in the future :)

9 February 2026
Rated 5 out of 5 stars

Excellent product and customer service

I bought two mugs recently to replace two that I bought a number of years ago and that needed to be retired.Unfortunately one of the mugs had faded print on it. Not a complete deal breaker but I thought I'd ring and have a chat with someone about a possible replacement/refund. The chap on the other end couldn't have been more helpful and within 2 days I got a replacement. So 5 stars for an excellent product and excellent customer service.

27 January 2026

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