Fantastic company with cute little touches like hand written notes and samples, brought for my fussy little girl and so far it’s a hit, tried my boy he loves all flavours so far and my dustbin cat wou... See more
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Company details
- Pet Supply Store
- also in
- Pet Store
Written by the company
Premium, healthy cat food. Delivered monthly.
Contact info
United Kingdom
- team@thecoolcatclub.com
- thecoolcatclub.com
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Hasn’t replied to negative reviews
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My cat loves the food and it doesn't…
My cat loves the food and it doesn't upset her stomach like some of the other brands
Good value and delivery very quick
This is the first food that my…
This is the first food that my cat,Dolly, took to straight away. It has taken a few weeks to discover her favourite flavour/s. It is easy to order, there is a good selection of flavours, easy to skip/amend orders. I hope Dolly continues to like The Cool Cat Club.
Love the brand
Love the brand! My kitten absolutely loves the food. They’ve been so helpful, can’t fault them. Great quality food and so much to choose from. Thank you The Cool Cat Club!
First Impressions, great!
Firstly, I tried the sample box as I have an extremely fussy eater! She seemed to love all of the different things that were sent so I decided to go for a subscription. Price-wise, I am rather impressed and I love the amount of variety the brand offers. Also, I contacted customer service who were amazingly quick to respond and very helpful. Thank you! The only criticism I have is I found the gravy varieties not to be so much in a gravy as opposed to a runny soupy consistency. I just think if the gravy were thicker, it would be more appealing for the cats. However, Me and my cats are looking forward to a new and exciting culinary adventure!
Im totally blown away with the products…
Im totally blown away with the products and the service... im a servant to an 18 year old housecat, and spent vast amounts trying to find the right diet for her majesty. She absolutely loves all the recipes I've chosen, with no tummy reactions whatsoever. Normally she's sick or has allergic sneezing. Thank you so much for quality products at a very competitive price 🙏
It felt tailored to my needs
It felt tailored to my needs . Professional and efficient .
Although my cats are really fussy and…
Although my cats are really fussy and initially like the food. I cancelled because a lot of my order was paté which they hate! The service was second to none and customer services very helpful. If your cats love it - go for it
Thank you
I only had the trial box, which is beautifully presented and all seems really good quality. As it turns out my cat wasn’t being fussy but is actually quite poorly I had to cancel before the subscription started and they made it incredibly easy to do, so thank you for making a difficult time that bit easier!
Finally found a food my kitten will…
Finally found a food my kitten will eat. Very good site. And very helpful with any queries
The cats absolutely love the food never…
The cats absolutely love the food never anything left
I had problems with the delivery
I had problems with the delivery. The Cool Cat club were so helpful. Really quick to respond and sort out the issues I could not have had a better response from them. Thank you so much guys!
Really lovely customer service and my…
Really lovely customer service and my kittens, one who has gingivitis and stopped eating, can’t get enough of these. They’re rescue kitties so came with all sorts of issues, but they’re thriving on this.
Great experience and helpful and…
Great experience and helpful and friendly, and the cats really enjoy the food!
Good communication
Good communication. Order delivered quickly and good quality cat food.
I am really pleased!
I am really pleased!! The Cool Cat Club is a genuine and trustworthy company. I placed an order and put the wrong amount (completely my fault). They were really quick to sort it out, refunded me the overpayment and sent me the revised order with no problems. I would highly recommend them and give them 5 stars!!
All round excellence
I've just cancelled my subscription today because I need to put my cat on a special diet, but I've been using the Cool Cat Club for a few years and they've been excellent. My cat is fussy but she liked the food and the flexibility of being able to change when she decided she didn't like something was really useful. You can delay your order for a long time, which is great if your cat has a small diet, like ours. It's easy to delay, easy to change selection and today cancelling was extraordinarily simple! I find the prices are good too, probably better than supermarket rubbish. Definitely recommend
My cats are my babies and the youngest…
My cats are my babies and the youngest one has vomited once or twice a week after food since she chose to come live with us as my other cat has never vomited or struggled with hair balls we thought this was normal and something we just had to get used too. We had tried a few different high street brands and nothing changed. Since your trial we are now on week two of no vomit. Little cat (Vada) is so much happier and my big girl (India) is over the moon she's not getting left out.
Thank you cool cat club for cheering up my cats and saving my carpets 😊
I couldn’t be more impressed
I can honestly say, I’m over the moon. I have been feeding my year and a half ragdoll purina gourmet perle, however he was very fussy with it and would leave his plate with over half the food left. He was looking a bit greasy and he was malting like crazy, I’ve never known something like it. We have recently introduced a beautiful little kitten to the household, who was raised on whiskas, which he (like my ragdoll) would leave ALOT of his food and would just pick at it, which I knew is very unlike him becuase he is a massive food lover. Anyways, I went digging, and found Cool Cat Club. We have recently tried untamed, katkin and marrow which was all rejected by both cats, they weren’t fussed about it at all. We received our trial box for Cool Cat Club a few days ago, it arrived quickly, came beautifully packaged (I’m a sucker for good packaging) and the cats were INSTANTLY interested. Again, a shocker! Since trying the trial box food with both of them, there’s been clean plates at every meal time and my eldest cat has even been begging for more throughout the day (he has never been fussed about food so this is a massive suprise!)
All meals are of fantastic quality, there’s so much real meat in it that’s actually visible, and whole fish fillets mixed in a couple of the pouches!! The fish definitely seems to be a fan favourite so far! It all looks very appetising, with the meat being ACTUAL MEAT and looking like food I could eat (I’m not going to 😉). It’s all been wolfed down.
Now obviously for 2 cats, it’s not cheap. Coming in at £97.99 for 2 cats a month, it’s definitely money I’ll have to put money aside to pay it. However, I don’t feel like it’s a waste of money at all. I have thrown away ridiculous amounts of supermarket food, that I’m just pleased they’re eating it all (and enjoying it!)
The fact that this is also delivered to my door is a MASSIVE advantage, as I don’t get on with supermarkets and find them very overstimulating, making buying cat food a chore. This has saved me so much stress, I couldn’t be happier.
Lastly, the options to chose from on the app, makes it so easy to personalise each box to your cat, there’s so much choice for every cat. My older ragdoll cat goes on and off different flavours, so I know I’ll always be able to get him something he loves (unlike the set flavours in supermarket cat food boxes!)
I really thought this would be another one that they’re not interested in, with meal after meal being thrown away, but I’m SO glad I decided to give it a go and I don’t think we will be looking back! COOL CAT CLUB IS THE WAY TO GO!!
Thankyou thankyou thankyou, this has changed everything!
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