I cant praise this company enough. Had many deliveries now and items are described accurately. Cheap products, but decent products, shipped quickly, and its free over £5 speedy refunds too. No problem... See more
Company replied
temu.uk
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See what reviewers are saying
My 1* review complaining about temu.uk not exisiting and the domain name not linking to temu.com has been removed. Therefore, I'm posting a 5* review for temu.uk aka temu.com corrupt practices in s... See more
Amazing shopping site I love it great choices of products and affordable fantastic prices. Highly recommend and the after care service is amazing i used the live chat real easy. Free delivery if you h... See more
Company replied
Unwanted messages! Several times a day I get a push message from Temu. It's usually about something that's almost sold out or a special price ending soon. Yesterday 1st August I got 8 such me... See more
Company replied
My first time buying from Temu and I am…
My first time buying from Temu and I am impressed! I thought the prices were too good to be true and it might be a scam - so glad I decided to risk it with a fairly small purchase as my delivery turned up on time and the artificial flowers I bought are really good quality
19 May 2023
Unprompted review
Reply from temu.uk
Hello dianne, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Your feedback is extremely valuable to us as we constantly strive to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
I was a bit skeptical but both orders…
I was a bit skeptical but both orders came within 5 days of ordering and all the products are great. I use ‘the other company’ as well and Temu beats them in price. Very happy with my orders so far
19 May 2023
Unprompted review
Reply from temu.uk
Hello Tanya, thank you for your recognition. We are honored to serve you and we are thrilled that you like our platform and the products we offer. We hope to be able to continuously offer the best shopping experience to our customers on Temu. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
i was a bit sceptical at first,but i…
i was a bit sceptical at first,but i have bought quite a lot from TEMU and everything has been perfect,fast delivery and if you spend 10 pounds its free delivery,believe me you get an awful lot for 10 pounds,i love this site theres hundreds.. of items ,spoilt for choice,GreatSite.
17 May 2023
Unprompted review
Reply from temu.uk
Hello, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Your feedback is extremely valuable to us as we constantly strive to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
Very good experience
All items received quickly.
Everything much better than expected for price.
Will definitely buy more from this company.
16 May 2023
Unprompted review
Reply from temu.uk
Hello, thank you for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
Mixed Bag
The quality of the goods on offer is a very mixed bag. I received some power tool accessories which appear to be good quality, but I haven't used them yet, so can't say for sure.
I also received a package of drill bits which were of very poor quality and pretty-much useless.
In addition to the above, I got some bits for drilling and removing stubborn screws. The metal seems a bit soft, but they might be ok.
15 May 2023
Unprompted review
Reply from temu.uk
Hello Richard, thank you for shopping on Temu! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution.
Meanwhile, we deliver a mixed bag by fully allocating the available packing spaces, we reduce the number of boxes used and number of trips made for our deliveries, which helps to reduce carbon emissions to the environment. However, we understand your concern about the policy and will share your feedback to our team for further review. Thank you for helping us understand and serve our customers better.
If you need any further assistance, please contact us again through Temu.com or Temu app live chat, so we can help resolve your issue. Best wishes, Temu team
Good experience with this company
I was skeptical about ordering from this company as ordered from another site on Instagram before and didn't receive anything . I was pleasantly surprised at communication, and prompt delivery, items all correct and very happy with my order. Will definitely use again 😁
10 May 2023
Unprompted review
Reply from temu.uk
Hello, thank you for shopping with us and sharing your 5-star experience! We are happy that you are pleased with your items. Looking forward to your next purchase on Temu! If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
just cool stuff uno
8 May 2023
Unprompted review
Reply from temu.uk
Hello, thank you for shopping with us and sharing your 5-star experience! We are so glad you’ve been enjoying your experience so far. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team
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