TechPros® | BUY - SELL - REPAIR Reviews 112

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent condition, often exceeding expectations even for "fair" rated items, and appreciate the competitive pricing. Many consumers highlight the fast delivery and the overall quality of the refurbished items, frequently noting unexpected upgrades and included software. The service is also highly regarded, with people commending the helpfulness and responsiveness of the team. However, some customers also noted issues with delivery not meeting the advertised next-day timeframe. A few other people also felt that the product descriptions, particularly regarding chargers or specific features, could be clearer. There were occasional reports of defective chargers or products with unstated issues like screen problems, and a small number of reviewers mentioned receiving items that were not properly factory reset or were locked to previous accounts.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers are impressed with the... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Quality

People report positive experiences with quality. Many consumers are impressed with the condition of their... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Price

Reviewers mention positive feedback about price. Many customers praise the good and great prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

Today Received Dell latitude 5320 good condition. Laptop is in good condition, slight marks on top cover of laptop but functional wise its perfect . Got Microsoft office included as surprise gift . Th... See more

Rated 5 out of 5 stars

Changing my review as an absolutely lovely chap (sorry I didn't get your name) called me to resolve my issue. First things first, thank you kindly for sending the replacement so quickly, it has arr... See more

Rated 5 out of 5 stars

The Macbook is in excellent as stated in the write up, also the team at TechPros had given me a free upgrade which doubled the ram and the SSD. It is a very fast computer and ideal for my grandson who... See more

Rated 5 out of 5 stars

I'm having issues with the music recording software I've installed, given that Apple won't let me install Garageband but globally speaking it's a great purchase. I can't install previous versions of v... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Unlocking Service
  4. Computer and Accessories Store
  5. Computer Repair Service
  6. Mobile Phone Repair Shop

Written by the company

TechPros – THE UK’S #NO 1 BEST RATED & LARGEST MOBILE PHONE RECYCLING SERVICE At TechPros, we understand how important recycling phones is – recycling your phone will not only help you get rid of all those old phones you don’t use anymore, but it will also help the environment. And that’s exactly why we have become the leading recycler company since our foundation in 2012. And because we are committed to keeping our promises, we want to reassure you that we will only recycle your phones in the most environmentally-friendly way possible. We want you to trust in TechPros as all our customers do! At TechPros we only use highest quality parts and our reputation for quality with our customers is at the heart of everything we do...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

thinkpad T490

Just received my thinkpad T490, i received a complimentary upgrade to touchscreen and although i purchased "fair" condition the laptop is pretty spotless and runs great! It also had a fully copy of office:) very happy

4 July 2025
Rated 5 out of 5 stars

I'm having issues with the music…

I'm having issues with the music recording software I've installed, given that Apple won't let me install Garageband but globally speaking it's a great purchase. I can't install previous versions of video editors either but that's not a problem with the machine. I had DaVinci Resolve 17 on my last Macbook Pro. Now they're up to version 20.

25 June 2025
Rated 5 out of 5 stars

Fantastic! Couldn’t have asked for better

Ordered a refurbished IPad at 2:25pm yesterday. It was on my doorstep when I woke up this morning - you guys are brilliant!

iPad I ordered was a 6th gen, ordered the lowest condition spec too and it’s immaculate. Works perfectly, had charge on arrival and came with a new charging cable too.

Incredible price and service. I was a little dubious about ordering but I’ll be back for sure!!

18 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, flexible payment, and even a free upgrade!

TechPros provided a fantastic service from start to finish. I really appreciated the option to pay in part payments, which made things much easier for me. On top of that, they upgraded my device free of charge, a very welcome surprise! The only minor issue was that the charger didn’t fit the device, but it was easily replaceable and didn’t affect my overall experience. Would definitely recommend them and use their services again.

27 May 2025
Rated 5 out of 5 stars

Good PC

Good PC, in excellent condition (well informed as to the standard as used). They even through in a complementary RAM upgrade so cant go wrong with that. Very quick delivery - faster than advertised.

7 March 2025
Unprompted review
Rated 2 out of 5 stars

Too hard to contact to resolve issues

Ordered a white Iphone 11. They delivered a black one. Immediately this shows how much care they put into the customer requests. I immediately raised a return request, but it took nearly 3 weeks of me chasing to get this processed. It only finally happened after I tracked down one of their employees on LinkedIn and found a working telephone number on their Facebook page. All the contact points on their website (phone, email and chat) were dead ends.
Finally received a refund notification on 30th October, 20 days after requesting. This is far too slow and indicative of their poor after sales and lack of attention to detail.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Phone

Thought the phone was to cheap to be true but I am very impressed arrived in less than 2 days great service .

12 September 2024
Rated 5 out of 5 stars

I recently visited TechPros

I recently visited TechPros, and I couldn't be more pleased with my experience. From the moment I walked in, I was greeted by a friendly and welcoming staff. The shop itself is spotless and well-organized, which immediately put me at ease.

Their service is outstanding. The team is knowledgeable and attentive, ensuring that all my questions were answered thoroughly. The repairs they performed on my device were top-notch—my device now works perfectly. To top it off, their prices are incredibly affordable, offering excellent value for such high-quality work.

Overall, TechPros is a fantastic place for any tech repair needs. Highly recommended!

4 July 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of visiting…

I recently had the pleasure of visiting TechPros, and I must say that I was thoroughly impressed with the level of service and expertise offered. The staff at TechPros were extremely knowledgeable and helpful in guiding me through the process of selecting a new mobile phone. Their wide range of products and commitment to customer satisfaction made my experience truly enjoyable. I highly recommend TechPros to anyone in search of top-notch mobile devices and exceptional service.

12 July 2024
Unprompted review
Rated 1 out of 5 stars

0 stars wasn’t an option

0 stars wasn’t an option; DO NOT. GO TO TechPros in Stevenage! Absolute scam

Took for a back glass repair on an iPhone and they’ve completely ruined the phone! Now has a broken ear piece and water damage, and a camera falling out! after going back 6 times with it being handed back to us with a new issue!

Gave us the phone back with the camera having water inside, claiming it was like it when we handed it to them even though we inspected the phone infront of them prior and there not being any liquid atall!

Lying through their teeth CONSTANTLY, claiming they have cctv in their workshop to prove they “didn’t cause the water damage” and that it had water inside it when they opened the phone up, but as soon as I walk in there not a cctv camera in sight and they try to push me out of the back room!!!! Not to mention while I was in there they had a flask of water sat next to where they do the repairs!

£1500 phone now completely worthless!!!

17 February 2024
Unprompted review

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