Changing my review as an absolutely lovely chap (sorry I didn't get your name) called me to resolve my issue. First things first, thank you kindly for sending the replacement so quickly, it has arr... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Unlocking Service
- Computer and Accessories Store
- Computer Store
Written by the company
TechPros Trade Limited — Est. 2013 The Story of TechPros® From a single store in Stevenage to a UK-wide tech powerhouse — built on experience, sustainability, and a commitment to quality. 20+ Years of tech industry experience 100+ Orders processed daily across the UK 2013 Year we opened our first store How it all began Our story started in 2013 when we opened our first store in Stevenage, Hertfordshire, under the name Fone & Pc Fix Stevenage. With over 20 years of experience in the tech industry, our aim was simple: deliver the best tech services directly to the end user. It wasn't long before we noticed a significant and growing demand for refurbished tech — particularly mobile phones, followed closely by MacBooks and PCs. That insight changed everything. 2013 — First store opens Fone & Pc Fix Stevenage launches in Hertfordshire, offering tech services to the local community. Early years — Recycling initiative Recognising that the average person upgrades their phone every two years, we launched an electronics recycling programme, building partnerships to responsibly handle phones, iPads, tablets, MacBooks, and PCs. 2019 — Rebrand to TechPros We redesigned our store and adopted the TechPros name, reflecting our expanded range of services covering mobile, computing, and gaming. Now serving customers all across the UK. Today — 100+ orders daily A leading UK refurbished tech retailer, processing over 100 orders every day and continuing to grow. Sustainability at our core We saw a clear problem: millions of old devices being discarded unnecessarily, adding to growing environmental waste. By building strong recycling partnerships and championing the refurbished tech market, TechPros helps give devices a second life — reducing waste while delivering real value to customers. Customer-first, always Our customers are at the heart of everything we do. We believe in building lasting relationships by understanding needs and offering personalised solutions. Our dedicated customer service team ensures a seamless experience from first enquiry to delivery — and beyond. Our mission To deliver top-notch tech solutions while promoting environmental sustainability — providing high-quality products that genuinely enhance our customers' lives. Our vision To be a recognised leader in the UK tech industry, known for innovation, quality, and an unwavering commitment to customer satisfaction.
Contact info
65 Queensway, SG1 1DN, Stevenage, United Kingdom
- 01438350955
- info@techpros.co.uk
- techpros.co.uk
Asks customers to review
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Replied to 5% of negative reviews
Typically takes over 1 month to reply
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Great cheap laptop
Laptop arrived within a few days, I ordered a fair condition laptop and arrived with just a slight mark on the top, hardly noticeable
Prompt on time delivery
Prompt on time delivery, with added extra software (MS Office 21) that was unexpected but excellent to have.
5/5 star company. Will be back!
Great prices, perfect quality item & fast shipping. Glad I stumbled across techpros!
Would recommend and purchase again!!
I had a bad experience with a different site ordered this on a Friday at 8:30pm was shipped Saturday and received it on the Sunday! They provide free shipping which is amazing and I called just assuring the same issue I had wouldn't happen again and they responded quickly! Would defo recommend to anyone looking for a refurbished laptop!
100£ for apple mac in fair condition is…
100£ for apple mac in fair condition is very good. Laptop works fine with minimal defects. Thanks techpros
Ordered on a Tuesday evening my order…
Ordered on a Tuesday evening my order arrived on Thursday 7/8/25 Checked it was in working order....satisfied only damage was on the start button a little paint missing.
Great price & service
Great price! Product received was exactly as described & received item within 2 days
Today Received Dell latitude 5320 good…
Today Received Dell latitude 5320 good condition. Laptop is in good condition, slight marks on top cover of laptop but functional wise its perfect . Got Microsoft office included as surprise gift . Thanks Tech pros team , much appreciated ❤️
If you want a specific day for your order to don’t order from here!!
My order didn’t arrive when I wanted it to!!
Works well but a bit more care needed
Power supply works well but was a bit grubby when it arrived. Would have been nice if they had taken the trouble to clean it.
Decent price
Decent price, delivery was first rate. Plus had the option to make monthly payments
Brilliant service
Brilliant service, very helpful, the MacBook i purchased was perfect, Definitely recommend
Fantastic service really quick delivery…
Fantastic service really quick delivery 🚚 and excellent laptop
thinkpad T490
Just received my thinkpad T490, i received a complimentary upgrade to touchscreen and although i purchased "fair" condition the laptop is pretty spotless and runs great! It also had a fully copy of office:) very happy
I'm having issues with the music…
I'm having issues with the music recording software I've installed, given that Apple won't let me install Garageband but globally speaking it's a great purchase. I can't install previous versions of video editors either but that's not a problem with the machine. I had DaVinci Resolve 17 on my last Macbook Pro. Now they're up to version 20.
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