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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and speedy service, often noting quick turnaround times for repairs. The staff are frequently highlighted for being friendly, helpful, knowledgeable, and professional, providing excellent advice and support. Many people also appreciate the reasonable and competitive pricing for both diagnostics and repairs, finding it to be good value for money. However, some customers also noted issues with communication regarding repair costs and unauthorized work. A few other people also felt that some repairs were not completed successfully on the first attempt, leading to further complications or the need for additional repairs.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its speed, professionalism, and... See more

Staff

Clients share positive opinions on staff. Many reviewers describe the staff as friendly, helpful, and... See more

Product

Reviewers mention positive feedback about product. Customers are satisfied with repairs, such as a diagnostic... See more

Price

Consumers generally find the pricing to be positive. Many reviewers highlight competitive and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Brilliant, speedy service. Took my phone in at 16.30 with a bulging screen and by 10.40 the following morning it was ready for collection. Diagnostic check and faulty Battery replaced for £75. Very ha... See more

Rated 5 out of 5 stars

Friendly, helpful and knowlegable staff. We went there this week to fix a cracked camera lens on my son's iphone 13 and this was done well with no fuss. Previously, used Gadget Clinic to sort my so... See more

Rated 5 out of 5 stars

Extremely knowledgeable and honest. I was initially a bit dubious about the service but after a colleague had a new screen fitted to his macbook air, I entrusted them with my ‘vintage’ (apple speak fo... See more

Company replied

Rated 5 out of 5 stars

I visited on the off chance that they could replace my iPhone battery quickly. They quoted a better price than Apple would charge and I left the phone with them. 2 hours later I received an e-mail say... See more

Company replied

Rated 5 out of 5 stars

I cannot fault them, they couldn't have been more helpful.I was treated with kindness patience and respect when I and my husband ( who has Alzheimer's and Vascular Dementia) got locked out of our phon... See more

Rated 5 out of 5 stars

The technicians knowledge is up to date with the latest technology and they are quick and efficient at repairs. They give good advice where needed and are friendly and helpful. Prices are reasonable a... See more

Company replied

Rated 5 out of 5 stars

Helpful staff and expert knowledge is what stands out with Gadget Clinic. Reasonable prices for diagnosis and repairs compared to some others and they have always managed to fix the items I have take... See more

Company replied

Rated 5 out of 5 stars

They were very helpful and empathetic. I had an exam online and my laptop stopped working. They fixed very quickly and prioritised the job because of my circumstances. Highly recommend the service. Ve... See more

Rated 5 out of 5 stars

I have used Gadget Clinic several times over the years to fix my mobile devices. They have always been quick and efficient, and they are easy to recommend.

Company replied

Rated 5 out of 5 stars

Repair was well done. Very helpful staff. They were very quick at turning round the repair to my iPad. Price was reasonable All very efficient. I would recommend them and will certainly use them aga... See more

Rated 5 out of 5 stars

Gadget Clinic Repair - Watford I am very pleased for the quick service and very friendly staff, give right advice and I definitely recommend the service.

Company replied

Rated 5 out of 5 stars

iPhone battery replacement. I was very happy with the service I received. I needed a new battery, and they replaced it within an hour.

Rated 5 out of 5 stars

Fantastic people to deal with I am very happy with the service on my computers and my son nitendo Fast service , honest people , and raisonnable price Thanks to all the staff

Company replied

Rated 5 out of 5 stars

I would highly recommend Gadget Clinic. I walked into the shop yesterday with a phone screen that had multiple cracks, and the keys were not functioning properly. They repaired it in under an hour! Th... See more

Rated 5 out of 5 stars

I am a regular customer or Gadget Clinic. My laptop was damaged with liquid. A loan laptop was arranged and the laptop was repaired. I was not happy with the repair quote and a client friendly outcome... See more

Rated 5 out of 5 stars

Amazing service,i was kept up to date throughout the process. Cheapest price I could find and I would highly recommend.

Company replied

Rated 5 out of 5 stars

Very patient and knowledgeable. Excellent service throughout and good value for money. Highly recommended. Thanks

Rated 5 out of 5 stars

Friendly and Professional service. Sarah at Gadget clinic managed to diagnose and fix the printer and also the connection with both our laptops. Highly recommend!

Rated 5 out of 5 stars

Excellent service, ordered part in, no trouble, very professional service. Would highly recommend

Company replied

Rated 4 out of 5 stars

My PC problem spotted and fixed in <30 minutes - well done that man !(Ashish)

Company replied


Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Accessories Store
  5. Computer Repair Service
  6. Electronics Repair Shop

Written by the company

Gadget Clinic Watford offers fast and affordable repair services for electronic devices, including smartphones, tablets, laptops, MacBooks, and gaming consoles. • Skilled technicians specialize in fixing common issues like broken screens, battery problems, water damage, motherboards and more. • Additional services include data recovery and IT support. • We prioritize communication and outstanding customer service, keeping you informed and updated throughout the entire repair process. • Our reputation for quality repairs speaks for itself, as most of our business comes from referrals and word of mouth • Choose Gadget Clinic for the best value and experience in iPad repair, Macbook repair, laptop repair, console repair, data recovery, and IT support services."


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant, speedy service. Took my phone in at 16.30 with a bulging screen and by 10.40 the following morning it was ready for collection. Diagnostic check and faulty Battery replaced for £75. Very happy. Friendly efficient staff too. Would highly recommend.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Super fast and attentive customer service, completely tailored to our needs and time, would highly recommend.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

I am a regular customer or Gadget…

I am a regular customer or Gadget Clinic. My laptop was damaged with liquid. A loan laptop was arranged and the laptop was repaired. I was not happy with the repair quote and a client friendly outcome was provided. They have went above and beyond to provide a good customer experience and I will certainly visit in future for any of my gadget repair needs.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Gadget Clinic

I would highly recommend Gadget Clinic. I walked into the shop yesterday with a phone screen that had multiple cracks, and the keys were not functioning properly. They repaired it in under an hour! The service was fast, professional, and efficient. My phone is now working perfectly again. Thank you so much!

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

I cannot fault them, they couldn't have been more helpful.I was treated with kindness patience and respect when I and my husband ( who has Alzheimer's and Vascular Dementia) got locked out of our phones. I would recommend Gadget Clinic to anyone without hesitation.

27 January 2026
Unprompted review
Rated 2 out of 5 stars

Request discussed was not carried out…

Request discussed was not carried out and the technician was quite hostile when I brought it up.

9 December 2025
Unprompted review
GadgetClinic logo

Reply from GadgetClinic

Hello, thank you for your feedback. We’re sorry to hear about your experience. This isn’t the level of service we aim to provide. As we can’t identify your visit from this review alone, we’d really like the opportunity to look into what happened and resolve this properly. Please contact us directly at makeitwork@gadgetclinic.net
with a few details about your visit so we can investigate and address your concerns.

Rated 5 out of 5 stars

Great service

They were very helpful and empathetic. I had an exam online and my laptop stopped working. They fixed very quickly and prioritised the job because of my circumstances. Highly recommend the service. Very happy with the result!!!

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful and knowlegable staff. We went there this week to fix a cracked camera lens on my son's iphone 13 and this was done well with no fuss. Previously, used Gadget Clinic to sort my son's Gaming computer. They gave us good advice and a reasonably-priced fix. The computer is still working well 2 years later (though needed to be upgraded due to Windows 11 - thanks Microsoft)

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Repair was well done

Repair was well done. Very helpful staff. They were very quick at turning round the repair to my iPad. Price was reasonable All very efficient. I would recommend them and will certainly use them again

23 October 2025
Unprompted review

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