The Taxi Insurer Reviews 

4,097
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 605 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff are exceptionally polite, professional, and truly dedicated to finding the best insurance policies for drivers. Consumers consistently praise the team for going the extra mile, explaining every single detail patiently, and ensuring a remarkably smooth process from start to finish. People also appreciate the highly competitive prices, helpful customer service, and efficient communication that make managing their vehicle cover entirely stress-free and straightforward. Some reviewers were not happy with renewal quotes occasionally being on the higher side or increasing over time.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpful, polite, and professional demeanor... See more

Service

Clients share positive opinions on service, highlighting helpful and professional staff who make the process... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for being... See more

Price

Consumers find price to be positive, frequently highlighting competitive quotes and affordable deals compared... See more

User experience

Users describe positive interactions with user experience, highlighting a smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more

Company replied

Rated 5 out of 5 stars

I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Jenny was very polite, professional, and helpful. She explained everything clearly and in detail, making sure I understood all the information. She also provi... See more

Company replied


Company details

  1. Investment Service

About The Taxi Insurer

Information provided by various external sources

For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.

If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.

It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.

The Taxi Insurer


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,097)

574 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent well informed member of staff…

Excellent well informed member of staff very helpful and considerate would highly recommend

4 August 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to leave us a review.

We're delighted to hear that you found our team member knowledgeable, helpful, and considerate. Your recommendation means a great deal to us, and we really appreciate your feedback.

If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.

Kind regards,
Rachael @ Taxi Insurer

Rated 5 out of 5 stars

Very good i love this

Very good i love this

3 August 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to share your feedback.
We are pleased to hear that you had such a positive experience and are thoroughly satisfied with everything.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 5 out of 5 stars
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to share your feedback.
We are pleased to hear that you found the entire setup completely clear and that our team provided a hassle-free experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 5 out of 5 stars

Very good and UK based staff

Very good and UK based staff. Cheaper and better than all the other providers.

31 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

We really appreciate you taking the time to share your feedback.
We are pleased to hear that you had such a positive experience with our team and that our rates provided much better value than the other options you found.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 4 out of 5 stars
The Taxi Insurer logo

Reply from The Taxi Insurer

We are absolutely delighted that you had such a positive experience dealing with us.
It is always our goal to make things as smooth as possible, and we are glad that setting up your cover went so well.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 5 out of 5 stars

Excellent costumers very competitive…

Excellent costumers very competitive pricing, staff very helpful I would definitely recommend given them the first call instead of shopping around!

3 August 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

We really appreciate you highlighting your experience and recommending our service to others.
It is fantastic to hear that our competitive pricing stood out to you and that our team provided such helpful support from the very first contact.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 5 out of 5 stars

Happy Customer

Excellent customer service, he was very helpful and polite.

3 August 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

We truly appreciate you taking a moment to highlight your experience.
It is fantastic to hear that our advisor looked after you so brilliantly and provided such a pleasant, supportive service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

Rated 5 out of 5 stars

Very good explaining and understanding

Very good explaining and understanding

3 August 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thanks so much for leaving us a review.

We're glad our team explained things clearly and understood your needs.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

I would definitely recommend taxi…

I would definitely recommend taxi insurer to everyone. They are very professional and they would go out of their way to get you the best quote. Well done 👏

29 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thanks for the 5 star review! We're delighted to hear that you had a positive experience and that you would recommend Taxi Insurer to others. It's great to know that you found our team professional and committed to helping you find the best quote.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Taxi Insurer

Rated 5 out of 5 stars

A Pleasure To Deal With

When getting insurance quotes it's all rather tedious but with this company the staff's professional and friendly manner helped greatly. They also gave the best quote by quite some distance. Thanks.

28 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for taking the time to leave such a wonderful review!

We completely agree that getting insurance quotes can often feel like a tedious task, so we are thrilled to hear that our team's friendly and professional approach helped make the process so much easier for you.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 4 out of 5 stars

Insurance

Easy renewal, price competitive with last year.

30 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for leaving us a review.

We're thrilled to hear your renewal was easy and the price was competitive with last year! Keeping things simple and affordable really brightens our day.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 4 out of 5 stars

Good deals

Nice team and good deal

29 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for taking the time to leave us a review.

We're thrilled to hear that you met a nice team and got a good deal! Keeping things friendly and affordable for you really makes our day.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

I think it’s easier to get contacts…

I think it’s easier to get contacts them

27 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for leaving us a review.

We're glad to hear you find it easy to get in touch with us!

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

Great service

Used for years and won’t use anyone else

31 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your wonderful 5 star review and for your continued loyalty over the years. It means a great deal to us that you trust us with your insurance and wouldn't choose anyone else.

If you have any questions or need any support, please reach out to the team who will be happy to help.

Kind regards, Kirsty @ Taxi Insurer

Rated 5 out of 5 stars

Thanks staff , very good

Thanks staff, service, price

28 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your great review!

We are delighted to hear that you were pleased with our staff, service, and price.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

Staff is professional and communicates well.

I had a great experience with this insurance company. The staff were friendly, professional, and very helpful throughout the entire process. They answered all of my questions clearly and made everything easy to understand. Their customer service was excellent, and they handled my requests quickly. I’m very happy with their service and would definitely recommend them to anyone looking for a reliable insurance company.

31 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for taking the time to leave such a fantastic review!

We are absolutely delighted to hear about your great experience with our team. Your recommendation and kind words are greatly appreciated by everyone here.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for leaving us a review!

We’re really glad to hear you’ve been with us for years. Having your loyalty means the absolute world to us.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

Very helpful easy to deal with

Very helpful easy to deal with

28 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to leave your feedback.

We're pleased to hear that you found our service helpful and easy to deal with. Providing a simple and supportive experience for our customers is very important to us, and we're delighted that we could assist you.

Thank you for choosing us, and we appreciate your kind comments.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards, Vicky @ The Taxi Insurer.

Rated 5 out of 5 stars

Great service

Great service , very friendly thank you

27 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for the kind words! We are glad we could help and provide you with a positive experience.

If you have any questions or need any support, please reach out to the team, who will be happy to help.

Kind regards,
Leanne @ Taxi Insurer

Rated 5 out of 5 stars

Very helpful quick and easy instructions

Very helpful quick and easy instructions

24 July 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to leave a review.
We are delighted to know that our guidance provided a straightforward and seamless experience for you.If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look