I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and t... See more
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Review summary
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What people talk about most
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Jenny was brilliant really helpful this was stress free so straightforward and easy and Jenny got me a great price too. I usually dread this every year as always majorly stressful and hard work but ca... See more
Company replied
I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more
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It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more
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Company details
About The Taxi Insurer
Information provided by various external sources
For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.
If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.
It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.
Contact info
1529 Stratford Road , B28 9JA, Hall Green , United Kingdom
- 01215062391
- ContactUs@insurancefactory.co.uk
- taxiinsurer.co.uk
4.9
Excellent
4K reviews
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Reply from The Taxi Insurer
Thank you for your feedback! We’re pleased to hear you found the process easy and had a good experience. We really appreciate you taking the time to share your review.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Taxi Insurer.
I was dealing with Ashley and he was…excellent
I was dealing with Ashley and he was very helpful which made the process of buying insurance simple. Please thank him for me.
13 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review. We’re delighted to hear that Ashley was very helpful and made the process of buying insurance simple for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ The Taxi Insurer
I have now renewed for the third time…
I have now renewed for the third time with this Insurance company. When I was starting out New in private hire my Insurance quotes were really high and through an online forum I got their number and they gave me the best quote at the time. My second renewal now and each time they have beat every other quote.
12 August 2026
Reply from The Taxi Insurer
Thank you for your fantastic review and for choosing us for your third renewal! We’re delighted to hear that we’ve continued to provide you with competitive quotes and have beaten the competition each time.
It’s especially great to know that we were able to support you when you were starting out in private hire. We really appreciate your continued trust and loyalty, and we look forward to providing you with great service for years to come!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Taxi Insurer.
They contacted me within plenty of…
They contacted me within plenty of time, did not hassle me allowed me to make my own decision and I was happy with the price.
12 August 2026
Reply from The Taxi Insurer
Thanks for taking the time to share your feedback.
It is great to hear that we gave you the space and time to make your decision, and that you were happy with the price. We always want to make buying insurance as smooth and stress free as possible.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Taxi Insurer
Great service standards, very polite staff, who understand your needs
Very friendly staff, excellent service ,very competitive pricing,
11 August 2026
Reply from The Taxi Insurer
Thank you for your fantastic feedback!
It’s great to hear that you found our team friendly, polite and attentive to your needs. We’re also really pleased that you were happy with the service and found our pricing competitive.
We truly appreciate you taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review. We’re delighted to hear that you were happy with the price and found our team friendly and helpful over the phone.
We really appreciate your kind feedback.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out to the team, who will be happy to help.
Kind regards,
Rachel @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your lovely 5 star review! We’re delighted to hear that you received great service and found our staff friendly and helpful
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for your fantastic 5 star review! We’re delighted to hear you received excellent customer service.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Taxi Insurer
I spoke to a very knowledgeable and…
I spoke to a very knowledgeable and helpful lady on the phone who made everything so easy and straightforward to understand. I will definitely be recommending the company to other drivers.
Thanks again
10 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We’re delighted to hear that you received such knowledgeable and helpful service over the phone, and that our colleague made everything easy and straightforward to understand. It’s fantastic to hear you’d recommend us to other drivers, and we’ll be sure to pass on your lovely feedback to the team.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out.
Kind regards,
Rachael @ Taxi Insurer
All ways good customer service I am…
All ways good customer service I am last 3 year with this company and they give me good my taxi insurance quote which is less then last year looking forward next year again.
Saleem chaudhry
5 August 2026
Reply from The Taxi Insurer
We are absolutely delighted by your wonderful loyalty and appreciate you taking a moment to share your experience with us. It is fantastic to hear that we could deliver such excellent care once again and that your latest commercial vehicle premium came in even lower than your previous premium, giving you great value for your business. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you so much for choosing to leave us your feedback today. It is fantastic to know that you received top-tier care from our team alongside highly competitive rates for your policy. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
The member of staff that I spoke too…
The member of staff that I spoke too was very professional, very clear when speaking and explained everything thoroughly. First class!!!
7 August 2026
Reply from The Taxi Insurer
We are absolutely thrilled by your kind words and truly appreciate you taking a moment to write to us. It is wonderful to hear that our team member looked after you so brilliantly, ensuring you felt completely comfortable and leaving you with such a positive impression of your conversation. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We’re pleased to hear that you found our staff friendly and helpful. We really appreciate your kind comments.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ The Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're pleased to hear you had a good experience with us. We appreciate your feedback and are glad we could assist you.
If you have any questions or need any further support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ The Taxi Insurer
Jenny is very good she is very strong…
Jenny is very good she is very strong personality in this company hope she is become a CEO soon .
5 August 2026
Reply from The Taxi Insurer
Thank you so much for taking the time to share your kind feedback.
We're delighted to hear about your positive experience with Jenny. She is a highly valued member of our team, and I'm sure she'll be pleased to know that her strong personality and commitment made such a positive impression on you. Your comment about hoping she becomes CEO one day certainly brought a smile to our faces!
I'll make sure your lovely feedback is passed on to Jenny and recognised by her manager.
Thank you again for your kind words, and we really appreciate you taking the time to let us know.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ The Taxi Insurer.
Excellent well informed member of staff…
Excellent well informed member of staff very helpful and considerate would highly recommend
4 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to leave us a review.
We're delighted to hear that you found our team member knowledgeable, helpful, and considerate. Your recommendation means a great deal to us, and we really appreciate your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachael @ Taxi Insurer
Reply from The Taxi Insurer
Thank you for taking the time to share your feedback.
We are pleased to hear that you had such a positive experience and are thoroughly satisfied with everything.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Straight forward easy to deal with
3 August 2026
Reply from The Taxi Insurer
Thank you for taking the time to share your feedback.
We are pleased to hear that you found the entire setup completely clear and that our team provided a hassle-free experience.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
Very good and UK based staff
Very good and UK based staff. Cheaper and better than all the other providers.
31 July 2026
Reply from The Taxi Insurer
We really appreciate you taking the time to share your feedback.
We are pleased to hear that you had such a positive experience with our team and that our rates provided much better value than the other options you found.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
good to do bussiness
31 July 2026
Reply from The Taxi Insurer
We are absolutely delighted that you had such a positive experience dealing with us.
It is always our goal to make things as smooth as possible, and we are glad that setting up your cover went so well.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Taxi Insurer
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