The Taxi Insurer Reviews 3,936

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as efficient and smooth, with consumers noting the ease of their overall experience. Reviewers are particularly impressed with the competitive pricing and the quick response times. A few other people also felt that costs were constantly increasing and that margins were tight and the future was uncertain.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their politeness, helpfulness,... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the exceptional and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the politeness,... See more

Price

Reviewers mention positive feedback about price. Many customers are satisfied with the competitive pricing,... See more

User experience

Users describe positive interactions with the user experience. Customers consistently report that the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s a difficult time for self employed small businesses. Margins are tight and the future is uncertain. Costs are constantly increasing! Such a relief to have a dedicated broker fighting in you... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Ian Newey highly enough. From the first conversation, it was clear he knows the taxi insurance market inside out. He took the time to understand my situation and found me a policy... See more

Company replied

Rated 5 out of 5 stars

Great communication good price too nice to hear a familiar voice from previous broker (A19) who I was with 30 years who sold out to these 😁 Still having a local connection even tho its not now B... See more

Company replied

Rated 5 out of 5 stars

The staff member dealing with my renewal was super friendly and so knowledgeable she made me feel so valued and in good hands ! Also she got me a really good deal practically matching a much cheaper... See more

Company replied


Company details

  1. Investment Service

About The Taxi Insurer

Information provided by various external sources

For taxi drivers, a taxi is much more than just a vehicle. It’s their livelihood. That’s why it deserves to be protected with specialist taxi insurance.

If you’ve been looking into options for insuring your taxi, you have probably seen that taxi insurance premiums are often quite high due to the nature of a taxi driver’s work. But we can help you find a taxi policy that matches your needs and budget.

It is important to note that different types of vehicles will require different policies. We can arrange taxi insurance in many different variants. We work with a panel of insurers who can provide you with insured only policies or named driver policies. You’ll have a broad array of choices in front of you depending on whether you are looking to buy an individual cover or insurance for your entire taxi fleet.

The Taxi Insurer


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Excellent service provided by the…

Excellent service provided by the company

28 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that you received excellent service.

If there is anything else we can assist you with, please do not hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Top service

Went through every detail again thought the pricei was gonna be quoted more than the comparison website but actually a bit cheaper very polite patient person on the phone great service all round

27 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind words and feedback. I’m delighted to hear that you found our service polite, patient, and helpful, and that we were able to offer you a great price. It's always our goal to provide the best possible experience for our customers.

If you have any further questions or need assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Renewal

Fantastic, simple and honest approach to insurance.

27 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind words! We're delighted to hear that you appreciate our simple and honest approach to insurance.

If you ever need any assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Good service excellent value.

Good service excellent value.

27 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words! We're delighted to hear that you found our service excellent and valued the prices. We always strive to provide the best experience for our customers.

If you need any further assistance with your policy or anything else, please don't hesitate to get in touch.

Kind regards,

Michelle @ Taxi Insurer

Rated 5 out of 5 stars

Staff very friendly and respectful and…

Staff very friendly and respectful and very clear 👌 👍

21 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind words! We're delighted to hear that our staff were friendly, respectful, and clear throughout your experience. Your feedback means a lot to us.

If you have any questions or need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for your kind feedback! We’re delighted to hear that you found our service easy and quick to deal with.

If you need any further assistance or have any questions policy, please don’t hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Very good service quick and easy i…

Very good service quick and easy i spoke with ashley his a great man speaking nicely

20 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind feedback. We're delighted to hear that you found our service quick and easy, and that Ashley provided you with excellent assistance.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

simple, efficient

I phoned for chauffeur insurance. Ian took me through all the questions efficiently and had the quote within the hour.

19 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind feedback. I'm delighted to hear that Ian was able to assist you efficiently and provide your chauffeur insurance quote promptly.

If you have any further questions or need any additional support with your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ Taxi Insurer

Rated 4 out of 5 stars

I good experience

I good experience

18 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for your kind feedback. We're pleased to hear you had a good experience with us.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Very helpful

Very helpful

21 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Very efficient staff and knowledgeable…

Very efficient staff and knowledgeable staff matched my insurance needs very quickly

20 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words and positive feedback. We're delighted to hear that our team was able to assist you efficiently and find insurance solutions that matched your needs quickly.

If you have any further questions or require assistance in the future, please don't hesitate to get in touch.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

A good experience overall

A very good price and Ashley was very polite and helpful person
A pleasure to deal with

19 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words and positive feedback. We're delighted to hear that Ashley provided you with polite and helpful service, and that you found the price to be very good.

If you have any questions or queries regarding your policy, please feel free to contact us.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Varey halpfull and varey good customor…

Varey halpfull and varey good customor survis im varey happy thanks

19 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind words! We're delighted to hear that you are happy with our service. Your satisfaction is very important to us.

If you need any further assistance with your insurance, please don't hesitate to reach out.

Kind regards,

Michelle @ Taxi Insurer

Rated 5 out of 5 stars

Excellent communication and staff

Excellent communication and staff

19 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words. We are delighted to hear that you are pleased with our communication and staff. We strive to provide the best service possible, and your feedback means a lot to us.

If you have any further questions or need assistance with your policy, please do not hesitate to contact us.

Kind regards,

Michelle @ Taxi Insurer

Rated 5 out of 5 stars

Adorable price & got good payment…

Adorable price & got good payment options

19 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you for your kind words! We're delighted to hear that you found our prices adorable and our payment options convenient. We strive to provide the best value and flexibility for all our customers.

If you have any questions about your policy or need further assistance, please don't hesitate to reach out.

Kind regards,

Michelle @ Taxi Insurer

Rated 5 out of 5 stars

Because everything was smooth and…

Because everything was smooth and explained to me very well and understood.

14 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind feedback. I’m delighted to hear that everything went smoothly and that our explanations were clear and helpful.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Great company

Great insurance company
Really helpful staff. Quick and efficient.

18 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your kind words and positive feedback. We're delighted to hear that you found our team helpful and efficient.

If you have any questions or ever need any assistance in the future, please don’t hesitate to reach out.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Very good staff friendly

Very good staff friendly

18 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind feedback. We're delighted to hear that you found our staff friendly and helpful.

If you have any questions regarding your policy, please do not hesitate to reach out.

Kind regards,

Darren @ Taxi Insurer

Rated 5 out of 5 stars

Fantastic company

Fantastic company, I'm new to the company so Fantastic all-round
service by
jenny Mcveigh in New customer
Also Fantastic by Claire Lipcar 👏 👌 👍 Fantastic service wood definitely recommended this company 👌

17 May 2026
Unprompted review
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you so much for your fantastic feedback! We're thrilled to hear that Jenny and Claire provided you with excellent service. Your recommendation means a lot to us.

If you need any further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Chris @ Taxi Insurer

Rated 5 out of 5 stars

Staff

Excellent service. Staff was so patience and helpful Immediate action.

14 May 2026
The Taxi Insurer logo

Reply from The Taxi Insurer

Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service excellent and that our staff were patient and helpful throughout your experience.

If you need any further assistance or have any questions, please feel free to reach out.

Kind regards,

Darren @ Taxi Insurer

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