Swiftremovals Reviews 

401
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and hardworking staff who handle difficult moves efficiently, maintaining a cheerful and reassuring attitude throughout the entire process. People note that the teams go above and beyond, ensuring that heavy lifting and complex relocations are managed smoothly and with great care. However, some reviewers noted issues with item protection during transit. A few customers reported that certain belongings arrived damaged or were loaded onto vehicles without adequate covers or proper packaging. Additionally, a small group of consumers experienced frustrating delays or difficulties when trying to address various issues with the office team.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Consumers find service to be exceptionally positive, praising the team for being professional, friendly, and... See more

Product

Reviewers highlight negative aspects of product with consumers reporting significant damage to furniture like... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Cal... See more

Company replied

Rated 5 out of 5 stars

Our team were Lewis and Richard, who were fantastic, so efficient and hard working. They were extremely kind and thoughtful toward my mum who was finding the move difficult after over 60 years in her... See more

Company replied

Rated 5 out of 5 stars

Yesterday, Richard, Tyrone and Niche moved me and all my belongings. From start to finish, they were completely professional and nothing was too much trouble. They worked tireless over 2 days, and I... See more

Company replied

Rated 5 out of 5 stars

Great experience moving with Tyrone and Harry - they were upbeat and positive throughout, nothing was too much trouble. We didn't feel rushed at any point and they were very careful with our belongin... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

401 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(401)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Our whole moving experience was excellent!

Our whole moving experience was excellent with Swift, from start to finish! Quote efficiently done, date booked easily, kept in touch throughout and friendly operatives on the day. All went smoothly, and a stress free move!

22 November 2024
Unprompted review
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Reply from Swiftremovals

Thank you for the great feedback Carrie, its appreciated.

Rated 5 out of 5 stars

THE DREAM TEAM

Eddie Dan and Ryan probably wouldn’t describe themselves as the Dream Team. Took the stress out of the move and worked the magic of getting a baby grand into a lift designed for a piano accordion Well done boys would recommend without reservation 👍

27 November 2024
Unprompted review
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Reply from Swiftremovals

Thanks David, hope you are now settled in :-)

Rated 5 out of 5 stars

Great service

Great service. On time. Dean and Luke worked quickly and efficiently. We had nothing broken. Not even a glass! They were very friendly and helpful. A great team all round. I would definitely recommend Swift removals. They have very competitive pricing. Very impressed.

20 November 2024
Unprompted review
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Reply from Swiftremovals

Thank you very much for taking the time to leave great feedback :-) Its appreciated.

Rated 5 out of 5 stars

Stress free experience

Recently moved and found the experience stress free due to the professionalism, hard work and friendliness of the removal team. Many thanks to Marius, Andy and Dean.

15 November 2024
Unprompted review
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Reply from Swiftremovals

Thanks Jon, I will pass on your kind words to the crew.

Rated 5 out of 5 stars

Excellent job

Pleasant bunch of guys who turned up promptly, worked hard, and moved all our belongings carefully and efficiently. Drank me out of teabags. Thanks to Eddie, Junior, Andy and James for anexcellent job

6 November 2024
Unprompted review
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Reply from Swiftremovals

Thank you Rod, hope you are well :-)

Rated 1 out of 5 stars

We asked for Swift Removals to quote us…

We asked for Swift Removals to quote us on a move to Scotland. They sent one of their people to our house who agreed to supply us with a quote in 24 hours. He emailed me the same day to ask for a postcode for our new house, I replied by return but have heard nothing since. I emailed them a week later to ask if they didn’t want to help us. Again I’ve heard nothing in return, if you didn’t want the work why did you waste everyone’s time ? Copies of emails are available. You’ve lost approximately £5,000 worth of work !

24 October 2024
Unprompted review
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Reply from Swiftremovals

Hi Andy, As you know we called you to since to explain that we did send you a quotation that obviously didnt arrive, maybe went in spam ? Not sure we deserved this bad review however your feedback is important to us.
Hope the move went well.

Rated 5 out of 5 stars

A good move

Arrived on time, friendly, polite and helpful. Everything went to plan and everything packed and delivered safely. All we have to do now is work our way through a mountain of boxes!

11 November 2024
Unprompted review
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Reply from Swiftremovals

Thanks for the great feedback :-)

Rated 5 out of 5 stars

Great service throughout - Swift removals were fantastic

Would highly recommend Swift Removals. From initial visit to assess the job through to delivering our belongings to our new home the service was excellent. The crews were extremeley efficient and very friendly. Jeremy at Swifts was particularly helpful and very patient as we had to keep changing dates due to delays with completion date.

1 November 2024
Unprompted review
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Reply from Swiftremovals

Thank you soo much for the great review, i will pass on your kind words to the crew :-0)

Rated 5 out of 5 stars

Swift Removals

Swift packed, loaded and transported our stuff with great care (and humour!). Mariusz and the team did a fantastic job and we would thoroughly recommend them.

25 October 2024
Unprompted review
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Reply from Swiftremovals

Hi Ian, Thanks for the great feedback. Its appreciated :-)

Rated 5 out of 5 stars

Thoughtful

The Swift team worked so hard over two days. They packed, loaded and unloaded expertly, always taking great care of our things. They were kind, thoughtful and personable. Highly recommended.

25 October 2024
Unprompted review
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Reply from Swiftremovals

Thank you for taking the time to review , its appreciated.

Rated 4 out of 5 stars

Very happy with the service

Packing and removal service provided in August. Job was done well and efficiently and care taken with possessions. Team listened to specific requests which was much appreciated. A positive experience, would use again.

1 August 2024
Unprompted review
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Reply from Swiftremovals

Thanks Marion, Glad you were pleased with our service.

Rated 5 out of 5 stars

Great service from Junior and Mark at…

Great service from Junior and Mark at Swift Removals, nothing too much trouble, everything do’able and all with a smile.
Highly recommend.

5 August 2024
Unprompted review
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Reply from Swiftremovals

Thank for the great review :-)

Rated 5 out of 5 stars

Excellent full service provided for…

Excellent full service provided for extensive removal lasting over 3 days. Very hard working, professional, conscientious and polite, Swift Removal Crew members. The work was completed in a timely manner. Much appreciated. Highly recommended.

7 August 2024
Unprompted review
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Reply from Swiftremovals

Thank you for the great review :-)

Rated 5 out of 5 stars

Excellent Service

Excellent Service
The whole process was quick and efficient from booking quote through to moving day.
Denny and Chris were amazing move all our stuff and very quick.
Would recommend this company if you are moving house.

12 July 2024
Unprompted review
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Reply from Swiftremovals

Thanks Natalie, glad you were pleased with the crew :-)

Rated 5 out of 5 stars

Really hard working team

Really hard working team, very polite courteous, great sense of humour 4 days of packing and unpacking, everything in its place at the end, special thanks to Simon and Shaun

30 July 2024
Unprompted review
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Reply from Swiftremovals

Thank Steve, glad you were pleased. I will pass on your kind words to the crew :-)

Rated 5 out of 5 stars

Great freindy service

Good Price, excellent service with fantastic staff. All went without a hitch. would highly recommend
Thank you Swift.

Lee and Penny

24 July 2024
Unprompted review
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Reply from Swiftremovals

Thank you :-)

Rated 5 out of 5 stars

Amazing service

Junior, Marius, Andy, Dean Mc & Jay were all amazing! Unbelievably helpful, courteous and hardworking. The only time they stopped was to breathe and have a cup of tea (or coffee). We’ve used Swift before and will always use them in the future! Amazing service and a superb price!

22 July 2024
Unprompted review
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Reply from Swiftremovals

Thank you Simon, we are very happy your liked the service we offer.

Rated 5 out of 5 stars

Amazing removal company, highly recommend!

Had a big move which we were dreading, and restricted access to the new home, but Swift were amazing, helping us over the course of a few days the team went above and beyond. Friendly, polite & courteous.

We also opted for the house move clean on the day of moving, which I couldn't recommend enough! Made it so easy, and meant we could just focus on the last few things to pack. Thanks Michelle!

Special mention to Simon, Jamie, Martin, Dean Mc, Dale, Zac & Ryan. Cheers lads.

4 June 2024
Unprompted review
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Reply from Swiftremovals

Thanks Chris, I will pass on your kind words to the crew. We appreciate your custom.

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