Swiftremovals Reviews 

The staff were all consistently very helpful and really pleasant. In all our dealings with Swifts we were impressed by the professional and competant in which are questions and concerns were addressed, We have no hesitation in recommending this firm.

Used swift removals today and was very impressed with the service Mark and Tylor provided, very professional and friendly and helpful would highly recommend

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. They also realised quickly that they would need additional transport for outdoor equipment and this was arranged promptly and without any issue. They were friendly and courteous and we are very grateful. I don’t know how they do that amount of heavy lifting every day - really impressed!

Swift Removals were amazing, they were great from the start from getting a quote, planning the removal date & unpacking/lifting it taking great care from their colleagues/staff.

We also had use storage due to our move & everything was safe & no breakables.

They provided the boxes when needed & collected them ASAP.

Luke & Andy were great 💪🏻💪🏻

🌟🌟🌟🌟🌟

Highly recommend Swift Removals! They made our move seamless from start to finish. The office team made booking so easy, even when our dates changed. On moving day, the crew was lovely, incredibly careful with our things, and worked so hard to get everything done.

Very disappointing experience.
I chose Swift largely because of their previous excellent reviews, and everything leading up to our move was actually very good. Unfortunately, my experience on moving day and particularly the way the subsequent damage claim has been handled has been very different.
During our move in July, I became concerned about the way some of our furniture was being handled and specifically about our sofa being loaded without any covers or protection. I raised my concerns at the time and have video and photographic evidence of the handling. The response from Swift was that was their usual procedure which I found shocking as every other removal company I have ever used covered sofa’s to protect them. I also had a wine glass broken and one of the removal persons was rummaging through my items and offering their opinion on the value.
Our three-seater sofa, which had been in excellent condition, sustained a significant tear during the move. I reported this immediately and supplied Swift with photographs, video evidence and the original purchase documentation.
Since then I have tried to be extremely patient and cooperative. I have provided additional photographs requested by Swift's chosen upholstery specialist, completed claim documentation and responded to further requests from the claims handler.
Almost three months later, however, I still have the damaged sofa in my home and the matter remains unresolved. I had delayed my review in the hope I would get a positive outcome but sadly that hasn’t happened.
What has disappointed me most is the amount of time and effort I have personally had to put into progressing a problem that arose during what was supposed to be a professional removal service. Most recently I was asked to find and arrange another independent upholstery specialist myself, despite Swift having already obtained an assessment from their own repair specialist.
I appreciate that accidents can happen during a house move. For me, the real test of a company is how it responds when they do. Unfortunately, the length of time this has taken and the amount of effort required from me to try to reach a resolution have significantly changed my view of what had initially been a positive experience.

Swift removals, certainly took the stress out of my long distance move. Everything arrived safely and found its way to the correct rooms in double quick time. I really think they did a top class job. I would definitely recommend them to anyone moving near or far in the Cotswolds area.

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Caliub , Stewart & Mark managed it all professionally and efficiently throughout. Throughly recommend.

DO NOT TOUCH THIS COMPANY WITH A BARGE POLE!!!
From failing to complete the quoted and paid for full packing service on Day 1 and not even packing some drawers at all to damaging my dishwasher, wardrobe, chest of drawers, bedside table as well as china and crockery, the whole experience of Swift for my house move was a complete nightmare!
When complaining, providing photographic evidence and to-ing and fro-ing, I've basically been told that I'm a liar as they say there is no proof that the damage was caused by the move. I'm further expected to arrange for the items to be assessed by someone for repair and get them to prepare a written report and only then will they will reassess things despite me suggesting they send someone to sort it out. Obviously my request for a 50% refund has been refused.
The stress and upset caused is off the scale on top of the financial loss of me having to get repairs and replacements sorted ... not what I need having just moved.
Oh, and one of the crew smelled of cannabis on reaching my new home ... apparently this doesn't mean they were actually smoking it!
AVOID LIKE THE PLAGUE!!!!!

Our household goods are veterans of six house moves. We have never had any damage before. During this house move almost every piece of furniture sustained scratches, scrapes or even gouges. The picture frames also sustained scratches. A dressing table mirror somehow became detached from its frame and was chipped at the corner. We have just discovered that one of the spare leaves of our dining table has lost a sliver of wood along one top edge which means that it can never now be used without a tablecloth.

The kitchen equipment and the china and glass were properly packed and sustained no damage. The books were not very carefully packed and we were not amused to find tablecloths had been used to pad them and various ornaments, which resulted in a lot of heavily creased linen.

A lot of ironing was necessary after unpacking. We had assumed clothing would be transported as they were in wire drawers, but they were all emptied and mixed up in boxes.

The weather was extremely hot and we understand that the staff were under considerable pressure but we do feel that particularly the young members of the removal crew should be reminded that they are dealing with clients' cherished possession. It was disturbing to see completely unprotected pictures in their frames standing on their end on the gritty driveway for some time waiting to go into the containers, as were some of the dining chairs and other pieces of furniture. There was a fair bit of passing traffic which threw up clouds of dust. One of the young lads used the chairs on the drive to sit down on for a rest at various times (his clothes were very grubby and the covers on the chairs are light coloured). The smaller pictures were wrapped but the larger ones arrived completely unprotected.

All in all, the stressful experience of moving house was made worse by the annoyance of discovering, as we unpacked and moved furniture into position, that there were so many instances of damage. Much of it will be disguised but we know it is there. We chose Swifts on the basis of good reviews but it leaves us feeling unable to recommend them as a good firm for a removal. Perhaps a bit more training of young staff would be a good idea.

We recently moved house and were extremely impressed with the removal team Mark, Dom, Ethan and Stewart. From start to finish, they were professional, friendly, and hardworking.

The team arrived on time, worked efficiently, and went above and beyond to ensure everything was moved safely from our old home to our new one. Nothing was too much trouble, and they remained positive and courteous throughout the entire process.

We would highly recommend this company to anyone looking for reliable and professional removal services.

Excellent service all round thanks to Mark, Nick and Jay, they made the move stress free and nothing was too much trouble for them, thanks guys for all your hard work in temperatures exceeding 30 degrees.

Nigel & Ange.

It was a great experience and I cannot rate highly enough the 2 guys that did it - Ethan and Niall- thank you!
It was a tricky move into a terrace row and with a 2 hour delay for keys but they were super cool and worked incredibly hard in the heat to get me in before 6pm. Thank you

The whole process was handled professionally , the crew who both packed and unpacked at our new home were cheerful, courteous and professional in all their dealings with us.
They arrived on time and we were kept updated throughout the removals.
The cleaning staff who came to do a final clean of our house also did a brilliant job.

We recently moved house using Swift and the whole experience was first-class.

Ours was a fairly large move carried out over three days. The team from Swift worked efficiently and professionally throughout and, most importantly, did everything exactly as they said they would.

Based on our experience, we would definitely recommend Swift.

Thanks to the team as a whole including Mark, Nigel and Davo.

Swift removals moved us into storage nearly 2 years ago and I have to say the experience was not great, however moving us out of storage into our new house in Devon was fantastic. David, Liam,Harry and Simon were a delight to have around for 5 days and the worked really hard and professionally. These guys easily made up for our indifferent first experience.
Thank you.

Liam, Craig and Dave were great! We were a little worried because two of the expected crew didn’t turn up to work today, but the three of them managed to move a four bedroom house in one day. They were polite, fun and careful. Thank you team!

Rude and ignorant- blocked our driveaway all day, we were patient until I needed to get out in the evening and decided to tell me to "chill". Also happily blocked all access to the road with both their vans too. Don't use unless you want to upset your new neighbours

Yesterday, Richard, Tyrone and Niche moved me and all my belongings. From start to finish, they were completely professional and nothing was too much trouble. They worked tireless over 2 days, and I had no qualms about leaving them alone.
I would recommend them, and Swift Removals, to anyone.

From original visit by Jeremy to removals day with the team especially Richard and Jason, and the cleaning services our relocation adventure was seamless. Highly efficient and professional service. Thank you to everyone involved in our move from Herefordshire to Lincolnshire. We would highly recommend Swift removals and storage. Michelle, Mike and Floyd