Swiftremovals Reviews 

400
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and hardworking staff for making their entire house relocation process completely seamless and wonderfully stress-free from start to finish. Many people note that the teams are exceptionally friendly, extremely careful with fragile belongings, and remarkably efficient even during challenging weather or road conditions. However, some customers also noted frustrating issues with damaged items, broken possessions, and a lack of proper protective covers for certain pieces of furniture. A few reviewers expressed deep dissatisfaction over delayed resolutions for ruined property, poor communication, and insufficient crew sizes available on moving day.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found the team to be... See more

Service

Users describe positive interactions with service, highlighting that the team is professional, highly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark, Shane, Tylor and Jordan did a great job of our removals. Even though we were all delayed by closure on the M5 they didn’t complain at all about working later than expected to get the job done. T... See more

Rated 5 out of 5 stars

Really great removals service. Managed to fit us in very last minute when it was extremely busy in August. Nothing was too much or a problem even the parking on our terraced street with two vans. Cal... See more

Company replied

Rated 5 out of 5 stars

Our team were Lewis and Richard, who were fantastic, so efficient and hard working. They were extremely kind and thoughtful toward my mum who was finding the move difficult after over 60 years in her... See more

Company replied

Rated 5 out of 5 stars

Yesterday, Richard, Tyrone and Niche moved me and all my belongings. From start to finish, they were completely professional and nothing was too much trouble. They worked tireless over 2 days, and I... See more

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

400 reviews

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No recent history of asking for reviews

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Replied to 83% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(400)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and Stress Free Service

Excellent and Stress Free Service

Very professional service from Dalian, Nick and Lewis on behalf of Swift removals. This was a two day move and on both days the team turned up ontime and with a smile. Very helpful and courteous, made the whole move stress free. Thank you.

Date of experience: 28 July 2025

28 July 2025
Unprompted review
Rated 5 out of 5 stars

A last minute booking

A last minute booking was taken by this professional company that saved our move , we exchanged contracts at 2.30 on the Friday , moved on the Monday .
Two young men turned up with a large truck and a Luton van and got stuck in.
Caleb and Jason worked in a heat wave all day to move our three bed home .
Nothing was to difficult to ask of them and they were courteous and cheerful throughout .

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Swift Removals A Team

Swift Removals moved me in July and from Ashley coming to do the quote I couldn't have wished for a better team than Dave and Liam to do the move. Courteous, respectful, polite, hardworking.
As a senior lady flying solo, they really looked after me even helping me take meter readings. Hopefully this will be my last move but if I had to I would book Dave and Liam without hesitation.
Thank you lads.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

From initial contact right through to completing our move, the crew, Ashley, Dave and Liam were outstanding. Ashley was courteous, helpful and professional, a great ambassador for the company. On the removal day, Dave and Liam worked very hard with a cheery and amiable disposition, with no request or task too much trouble for them. They treated our furniture and goods with the utmost respect, listened to our needs and were just superb from start to finish. We would unreservedly recommend this company and their great Staff. Thank you all so much, you ensured our move was seamless and stress free.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Great setvice

Luke & Tyler arrived promptly on the Monday & proceeded to pack our belongings with care. They were both courteous, polite & friendly yet really professional! Loading on Tuesday & unloading on Wednesday in chesterfield all proceeded well. I can’t thank them enough.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We are so glad we booked Swift Removals to help us move house. We were initially going to move ourselves, but changed our minds last minute and Swift Removals were very accommodating with making a booking at the 11th hour and at a reasonable price.
On the day, Caliub and Sanchez were polite, professional and very efficient in the removals process and took great care with our furniture. We wouldn't hesitate to recommend their services - thank you!

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with. Professional personnel and approach.

Harry and Luke of Swift Removals looked after us brilliantly over the past few days as we were packed, moved and unloaded at our new home. These two were the lead blokes on this move and were especially helpful and extremely accommodating as our final completion hour drifted a little. I would highly recommend this company for their professionalism, their system of packing and storing and their value for money. Haven’t got the final bill yet but I’m expecting no nasty surprises as it basically went exactly to plan.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Dalian, Harry and Nick did a fantastic job with my removal. It was a big job but they just ploughed through with a smile and good humor. A great team and a credit to Swift

24 July 2025
Unprompted review
Rated 5 out of 5 stars

From quoting to the actual move swift…

From quoting to the actual move swift were a pleasure to deal with. In the day of moving, Luke, Simon, Jason and Eddie were very courteous, efficient and extremely hard working. They made the move as easy as it could possibly be.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Removals

The three removal men, Rich (driver), Billy and Chris were extremely efficient and hardworking and very polite and friendly. They worked really hard all day. Excellent service.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't be better

Dalian. Look the guys were all great, the service was great. Harry and Nick did a great job but Dalian led the team, he did a fantastic job of managing stress levels, and managed to put together an insanely complicated double bunk bed in an hour on his own. I couldn't recommend this company enough.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to the whole team

The whole team, from initial telephone contact, through to the personal sales call, to the team arriving to pack the day before we moved, and then finish moving us in the next day, were all prompt, professional, polite, well prepared with the result we had an extremely successful move.
Our sincere gratitude and thanks to the whole Swift team for their care and attention. We literally could not have done it without you.

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Dalian, Lewis and Andy

Dalian, Lewis and Andy arrived early and reassured us that everything would be sorted and completed with no issues. They helped organise and pack the last few things and quickly loaded everything. When we arrived at our new house they had everything unloaded quickly and carefully. They constantly reassured us and communicated with us throughout to ensure everything was put where it needed to be.

Nothing was too much to ask of them and they made what we were expecting to be a very stressful day a very straightforward and easy one instead

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, easy to reach by phone, quick responses.
Jason and Sanchez were very friendly, patient and helpful when moving in.
Minor learning point - if you’re moving out one day but not moving in till a few days later, book the 2nd move quickly - I didn’t do so and Swift were booked up that day so I was living with no furniture for a few days - I could have been advised of this a little more clearly…

27 June 2025
Unprompted review
Rated 3 out of 5 stars

Not the review I'd hoped to write…

Kind of wish we'd seen the reviews before booking our removals with Swift.
Big move, from the Midlands to Scotland, so quote was for 3 men, 3 days.
Day 1 load the van, day 2 drive to Scotland, day 3 drive back.
I thought the guys when they arrived on day 1 would be with us for the day. We opted to pack ourselves as our sons were also clearing out and the stuff in their rooms was theirs.
3-man team arrived (an hour later than quoted), and immediately we were told by the guy in charge that he'd got a meeting at 4. What?
I ignored that comment and took him round the house and told him what was and what wasn't to go. There were some items we hadn't packed eg houseplants, as I wasn't sure how to pack these.
He said we hadn't asked for dismantling beds (I had specifically asked for this, as the sales guy said they would put beds back together if they'd dismantled them), so I said we definitely did ask for this. He checked with the office then went ahead with the dismantling.
The team were very efficient and very fast - too fast. All the stuff I'd identified as not to go on the van ended up on the van. They literally picked up everything they could find and shoved it on the van.
After arriving at 9:30am they finished loading at 1:30pm. One of the junior guys (who were both fantastic and friendly) said 'great, bang on time' so clearly they finished according to their schedule.
The boss guy said to me 'you wasn't really ready to load, was ya?' Pardon? We were as ready as we could possibly be, according to the advice given to us. We were told that on the day, we would have caring, considerate people who would make our moving day easy and stress free. Unfortunately, I'm sorry to say that.they made a stressful day even more stressful.
I really wanted to write a sparkling review of our removals experience, but apart from saying that the two support guys were really lovely, I'm afraid I can't.

23 June 2025
Unprompted review
Swiftremovals logo

Reply from Swiftremovals

Thank you for taking the time to leave your review.
I’m sorry we didn’t quite meet your expectations on this occasion.
I have spoken to Dalion your crew foreman as I did on the day of your move.
Yes there was obviously a misunderstanding on dismantling the beds which we apologise for if this was our fault. Although we didn’t have this on our paper work, we still went ahead and dismantled them for you free of charge as a gesture of goodwill.
If I’m honest Dalion is a great foreman and gets great feedback on a daily basis, I am glad that you were very pleased with the other crew and found them courteous & hardworking.
The crew did express to us as soon as they arrived that there was still a lot of packing to do and a lot of what was there was not packed to a standard we would expect even on a customer packed job.
Having said this we completely understand it’s not something you do on a daily basis as we do. We certainly wish no anomisity & and offer you all the best in your new home.
Kind Regards
Swift crew

Rated 5 out of 5 stars

Excellent hard working staff

Josh and Jason worked extremely hard, on a really hot day. Nothing was too much trouble for them on our move on 19 June. Moving to a small cottage there were challenges with the stairs, but they managed to get our king size bed up them!.
I hope Swift Removals realise what good hard working chaps they have working for them.

19 June 2025
Unprompted review
Swiftremovals logo

Reply from Swiftremovals

Thank you Shiela, we appreciate your kind review & your custom.

Rated 5 out of 5 stars

We have used swift on a couple of moves…

We have used swift on a couple of moves now. We have had nothing but praise for how hard these guys work. On this occasion both Luke and Nick We amazing and so fast! All our possesion are now safely stored fir a couple of months ready for our new home. Hope you can both do the move with us then! Thank you all!

3 July 2025
Unprompted review
Swiftremovals logo

Reply from Swiftremovals

Thank you Peter, your great feedback is appreciated : - )

Rated 5 out of 5 stars

Rich and Jack were superb

Rich and Jack were superb. We had a completion date set, arrived on time and got to work. Even with the hot weather we had, nothing was a problem and they both were excellent! Our new home was a long long drive away in Northumberland from Gloucestershire, they drove up the next day and bang on time they said they would and started loading out.

I would totally recommend these guys and use them again.

30 June 2025
Unprompted review
Swiftremovals logo

Reply from Swiftremovals

Thanks for the great feedback, we appreciate your custom.

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