EXPRESS REMOVALS LIMITED Reviews 73

They were brilliant in packing and moving our belongings in our house move. It was quick, efficient and with great care taken throughout. I would highly recommend Express Removals!

Gemma in the Bexhill office was friendly and efficient, and although their assessor's car broke down and I submitted a video walk-through instead of a quotation visit, it made no difference on the day to the quote. I had two other companies visit to quote (both recommended by my estate agent), but Express Removals provided a clear and concise quote and were well-reviewed over several platforms, as well as being the most reasonable. My chosen removals date, just nine days ahead, was available and booking was easy.

I moved from a two bed bungalow with steep steps in Hastings to Redhill in Surrey. The two men were cheerful, polite and positive, tackling a very bulky and heavy sofa and fridge freezer with ease. They worked quickly, with no breaks, and on arrival (quick coffee break) unpacked speedily. The experience was calm, 'no hassle' attitude and so stress-free.

Tips: label rooms as well as boxes - I did have to do a bit of moving things to correct rooms; don't buy mattress covers (or do insist you want them to use yours) as they supply bags; and ask that anything labelled 'Fragile' has nothing put on top (I think I packed really well so don't anticipate any damage though).

Thank you to Karen in reception for easy booking & all the help & advice for a first timer. Quote was very competitive & updated easily when removal changed to removal to storage, which was a very reasonable price.
On the day Tommy & his team were punctual, friendly & careful with our furniture & boxes. Definitely recommend Express storage & looking forward to the day our belongings are delivered from storage. Thank you

Moved April 2026, due to the late exchange the office and team were able to look after us from start to finish despite our late confirmation of the booking. Team were polite, hard working and responded to all our requests of where to place ... Ellis still hasn't had his garage sale to reduce the amount of boxes we had!!!

We had a lovely service from Express Removals.
The staff on the phone were polite and helpful with all our enquiries, which made the whole process much less stressful. Booking was quick and easy, and they assessed our removal needs perfectly from the start.

On the day, the whole team were brilliant! We were so impressed with the their phenomenal speed while still being efficient, and careful with our possessions. This was especially appreciated as we had a delay getting our keys, and they handled the situation professionally and patiently.

I can’t recommend them highly enough. Thank you for such a great service!

We recently moved from a small two bed flat which was on the 3rd floor to a large 4 bedroom house and used Expressed Removals to transport all of our belongings. From start to finish they were amazing, the staff who took the quote was friendly and knowledgeable, Gemma who helped us book was very helpful too and Dave and Mark who worked tirelessly walking up and down with our belongings. They were very careful and placed all the boxes in the correct room, disassembled and reassembled furniture and even took furniture to a different place when we changed our minds. Would highly recommend if you want to use a friendly and professional company with good pricing (p.s express removals were over £300 cheaper than all other quotes gathered!)

A good experience from start to finish. Quote was provided from video, pictures and description. Packaging was done on the Saturday before the move on Monday 13th April 2026. Even my bonsai plants were packaged up. All four people involved were polite and nothing was too much for them. There was a leak on the washing machine connection however Ben sent someone along to correct it. And He took the packaging boxes back with him. The price was reasonable and for Express Removals to do the packaging took much of the stress out of removal day. Would definitely use Express Removals again.

Staff were very professional and helpful, they could not do more to make the move as easy as posisble

I used to think all removal companies were pretty similar but these guys are by far the worst I’ve ever dealt with.

They failed to send me the revised invoice which meant I couldn’t pay and discovered the night before that my move hadn’t been booked. They still fit me in but now I’m wishing they hadn’t.

Don’t be fooled by the free packing boxes. I paid over £120 for my boxes. The company assures me that they will refund this payment once boxes have collected. However having since researched the price of boxes online, the 30 medium boxes and some small, I was lent could have been purchased outright for about £95. Therefore I believe describing this as a deposit is misleading. They have since stated that because I wrote a negative review they won’t refund the boxes unless I make a 2 hour round trip to their offices in Rye.

Despite giving plenty of notice of a change to the items being moved this was not communicated to the moving team who became annoyed and angry when I informed them of the error. As a woman on my own this was very distressing and upsetting.

The team worked incredibly slowly, to the point were I had to move a lot myself as we needed to be out the house. To clarify it took the crew 2 hours and 40 minutes to pack up a 2 bed house (with me helping towards the end). From what I saw on the day I believe this could have been done a lot quicker. The company say this is within the time they allowed for the move. This was the same at the new house despite them threatening to charge delay fees as it was past the cut off time. To clarify the driver text me regarding the application of late fees this was not communicated by the office.

The team took multiple cigarette breaks which not only slowed the process down but meant the smell was being transferred to my items. I raised this with the company and they said they support smokers taking cigarette breaks as smoking helps them with the stressful and physically demanding job.

I haven’t unpacked everything yet but several items have been damaged or broken.

When I called to discuss my experience with them the guy I spoke to was incredibly unsympathetic and stated ‘smoking helps some people with physical activity’.

Avoid at all costs! They may be slightly cheaper but it’s not worth the drama.

As mentioned I called the office before writing this review to give them a chance to make this right before publishing. In my opinion the guy I spoke to was uninterested in hearing about my experience or any lessons that could be learnt. I was so surprised and disappointed with his response that I didn’t mention about the damaged items as I felt it was clear he didn’t want to hear it. They have since informed me there is a procedure to claim for damages. I’m unlikely to do so as I don’t want to be in contact with them anymore.

Since writing this review they have repeatedly asked me to remove it as they feel it is unfair. They have also informed me that they intend to contact trust pilot to have it removed. I’m sure they have many happy customers who are very pleased with the service provided but I’m not one of them and I feel my review has as much right to be seen as the many positive reviews I’m sure they have.

Thank you so much to Express Removals for an stress-free, affordable, reliable and careful experience! We moved last week with the help (strength!) of Jack, Dave and Tommy, and they got the job done in great time, with no flaws. They were really friendly and let us get on cleaning around them as they packed up so we could get out quickly and leave our house presentable for the new owners.
We have some awkward pieces of furniture and they made it work even when we didn't think one particular wardrobe would make it up the stairs! Can't fault the experience, from booking and quotes to moving day and we're so happy in our new home already. Thank you so much, all!

We had a great experience with Express Removals during our recent house move. The team of four worked seamlessly together, arriving with two vans and getting everything loaded and transported quickly and efficiently.

They were not only hardworking but also genuinely friendly, which helped put us at ease throughout the day. Every item was handled with care, and it was clear they took pride in doing the job properly. Even with a few last-minute requests, nothing was ever an issue-they were more than happy to help.

Overall, the whole process felt well-organised and stress-free thanks to their professionalism and attitude. I wouldn’t hesitate to use Express Removals again or recommend them to others.

Couldn't fault our guys! Super quick, efficient and friendly and worked so hard (not sure how they do it on a daily basis!). Would highly recommend. Thank you for making our move as stress free as possible :)

We booked Express Removals just four days in advance, and the team were brilliant. Gemma made it easy to book. Mark, Jack, and David worked efficiently, handled everything carefully, and made the move feel easy. The packing staff member (sorry, we’ve forgotten your name!) did a great job getting everything ready.

Highly recommend this team if you want a reliable, friendly, and capable crew!

Express removals were a fantastic choice for a removal service, the guys were polite professional and willing to go that extra bit. Amazed how quickly they emptied the property.....best bang for your buck and reasonable

I had a great experience with Express Removals. Booking was quick and easy, and the quote was very affordable compared to others.
On the day, the team were fantastic — punctual, efficient, and very careful with everything. The staff on the phone were also polite and so helpful throughout, especially as we repeatedly had delays with our completion date.
I can’t recommend them highly enough - thank you for a smooth and stress-free move!

I've been meaning to do this review for a long time and feel the fact I still want to says something is telling of how good Express are.
We found the Express team good humoured, hard working and extremely helpful. They moved our belongs from SE London (SE5) over 2 days into storage and at all time were careful with our possessions and a stressed out us!

The office team are equally calm and helpful.

Very happy to recommend them.

PS Express previously moved us from SE26 to SE5 some 12 years earlier.

Thank you Express

Superb service provided by a great team of guys from start to finish. Thank you so much to Andy who came to survey our house and was very patient and friendly. Many thanks also to James, Dolton and Gus. You worked so hard to ensure all of our belongings were moved quickly, safely and efficiently. You also made what is a very stressful situation, extremely stress free!

The team from Express Removals packed up my 4 bed house and moved me from Southwick to Hastings over 2 days. They worked extremely hard and with good humour on a filthy wet day. Given the number of man hours and heavy lifting the price was very reasonable. I would highly recommend them.

Best price, great communication, flawless move.

Excellent movers. Quick and professional but also personable.
Friendly staff in the office, easy to get a quote from and they were willing to book last minute.