Svinando Reviews 

979
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic selection of quality Italian wines available at very competitive prices, making it a wonderful choice for everyday enthusiasts. People often point out the rich flavors and excellent overall value, noting that the products consistently exceed expectations. Consumers also appreciate the secure packaging and the smooth experience of placing orders online. However, some reviewers were not happy with the delivery times, noting that international shipments can occasionally take multiple weeks to reach their destination. A few people also experienced frustrating delays or missing packages, mentioning a lack of tracking updates and slow communication when trying to resolve issues.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with experiences varying significantly among... See more

Product

Customers consistently note positive experiences with product, frequently praising the fantastic taste and... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and a fantastic... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the superb taste and... See more

Order

Consumers find order experiences to be mixed, with many reviewers praising the fast shipping, reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... See more

Company replied

Rated 4 out of 5 stars

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

Company replied

Rated 4 out of 5 stars

The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon

Company replied

Rated 4 out of 5 stars

Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following d... See more

Company replied


Company details

  1. Wine Store

Written by the company

An Italian online Wine Shop: great wines, great deals.


Contact info

4.2

Great

TrustScore 4 out of 5

979 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(979)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic wine delivered in 2 weeks

Fantastic wine delivered in 2 weeks. Great value and superb quality

19 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Excellent wine

Excellent wine, fantastic service and all at a great price !!

16 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

A smooth red wine.

This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequently placed an order for 6 bottles. The price seemed quite reasonable for a good wine, ordering and delivery was smooth and it was delivered to our door without problem. I'm very pleased with the service given and am enjoying my first glass with my wife on holiday on the Welsh coast.

9 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Despite the delivery being longer...the…

Despite the delivery being longer...the first bottle of wine was the best I had drunk in years! Why buy from a supermarket when you can buy from source? A no-brainer!

9 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 1 out of 5 stars

Not a good experience

Took 20 days to arrive. Was left outside in the garden (Yodel would not allow delivery to a different address said the supplier had not selected a method which allowed this). My order was for 2022 vintage and I was sent 2024. Not a good experience.

9 May 2026
Rated 1 out of 5 stars

Strongly not recommended

The delivery took over 2 weeks. They delivered 3 bottles I didn't order. After sending pictures of the wrong bottles 'Customer Service' hasn't responded in over a week. I have no other option than asking the Credit Card to block the payment.

29 May 2026
Unprompted review
Rated 1 out of 5 stars

Order not received and non existent customer service

Placed my order on the 17th May, and was advised today that it had been delivered. It has not. Tried to utilise the chat function and keep being dropped with no explanation. Tried the contact us option and the links do not work. Really at a loss now about what to do, other than speak to my Bank to cancel the payment.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Italian wines are now at your doorstep!

There are some Italian wines you just can't get in the UK! But this has changed now! Takes a bit longer to deliver, but it got to me without problems!

7 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

The delivery was 2.5 weeks but we…

The delivery was 2.5 weeks but we gathered it would be a while coming from Italy.

The wine is very nice and good value for money.

2 May 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great value Italian wine

Great value Italian wine. Can't fault the service and easy to check the progress of your order. Just remember that the wine is coming direct from Italy so your order will take several weeks to arrive. Another plus is that there is no import tax to pay. Don't place an order if you require the wine in a hurry or for a specific date.

30 April 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 4 out of 5 stars

Love your Italian wine

Love your Italian wine, haven’t had a bottle yet that we didn’t enjoy..

22 April 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 4 out of 5 stars

Great wine, slow delivery

Great wine! Good price However, delivery was way too slow. I had to wait two weeks. The only criticism I have. Speed up your delivery times and I shall order again.

20 April 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

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