Svinando Reviews 

979
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 178 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic selection of quality Italian wines available at very competitive prices, making it a wonderful choice for everyday enthusiasts. People often point out the rich flavors and excellent overall value, noting that the products consistently exceed expectations. Consumers also appreciate the secure packaging and the smooth experience of placing orders online. However, some reviewers were not happy with the delivery times, noting that international shipments can occasionally take multiple weeks to reach their destination. A few people also experienced frustrating delays or missing packages, mentioning a lack of tracking updates and slow communication when trying to resolve issues.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with experiences varying significantly among... See more

Product

Customers consistently note positive experiences with product, frequently praising the fantastic taste and... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and a fantastic... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the superb taste and... See more

Order

Consumers find order experiences to be mixed, with many reviewers praising the fast shipping, reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks. I'm used to Amazon d... See more

Company replied

Rated 4 out of 5 stars

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

Company replied

Rated 4 out of 5 stars

The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon

Company replied

Rated 4 out of 5 stars

Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following d... See more

Company replied


Company details

  1. Wine Store

Written by the company

An Italian online Wine Shop: great wines, great deals.


Contact info

4.2

Great

TrustScore 4 out of 5

979 reviews

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Asks customers to review

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4.2

All reviews

(979)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The wine was superb but it took 2 weeks…

The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon

18 April 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wine

Fast, fuss-free ordering and speedy delivery. Lovely deep-flavoured wine with real depth and strength. Highly recommended.

1 April 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Ordered

Ordered , Delivered

31 March 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Great wine and great service

Great wine and great service. 4th time I have had this wine love it and great price

27 March 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Service

From start to finish every thing went like clockwork including delivery which arrived spot on time.
The box containing my wine was sturdy and well sealed.👍

6 March 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 3 out of 5 stars

Company is doing great just didn’t like…

Company is doing great just didn’t like the wine

9 March 2026
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Reply from Svinando

Dear Customer,
We are sorry to hear that you did not enjoy our product, but we are confident that you will find other products in our range to suit your taste.
Our products consistently receive very high ratings. However, we do not rest on our laurels and continue to work hard to offer an ever-improving wine.

Kind regards,
Svinando Customer Service

Rated 5 out of 5 stars

Just bought our second case of 'Devoto…

Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds.

Reasonable delivery lead time, but on both occasions, notification of the delivery was on the day of or after the delivery had taken place; possibly the couriers fault.

I am cautious about buying anything that is advertised on FaceBook, but this is a genuine quality product which is sold at a great price.

I have no reservations in recommending it - great with cheese.

4 March 2026
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Good range of wines

Good range of wines, competitively priced, with good delivery service.

29 November 2025
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Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 2 out of 5 stars
Svinando logo

Reply from Svinando

Dear Customer,
We are truly sorry for the delay; we have just contacted the courier to find out what is going on. The order was dispatched from our warehouse on 11 March and we have not been informed of any issues, but we can see that delivery has not yet taken place.

As soon as we receive a response and understand what has happened and how we can assist you, we will contact you directly to inform you of the resolution.

If you need to speak directly to our freephone number, please call us on 08002605664.

We remain at your disposal for any further assistance.
Kind regards,
Svinando Customer Service

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