Svinando Reviews 

979
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers had a great experience with this company. Customers frequently praise the fantastic selection of delicious wines available at very competitive and reasonable prices, offering an excellent price-to-quality ratio. People also appreciate the secure packaging and the opportunity to easily discover unique foreign bottles directly from producers. However, some reviewers were not happy with the slow shipping times and the general lack of tracking updates during transit. A few consumers experienced frustrating delays, waiting several weeks for their orders to finally arrive at their doorsteps. Some people also noted difficulties with courier services failing to deliver properly when address details were slightly incorrect.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service. While some reviewers praise prompt,... See more

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with the fantastic... See more

Price

Clients share positive opinions on price, noting great value for quality wines. Consumers consistently praise... See more

Quality

Reviewers highlight positive aspects of quality, expressing strong satisfaction with the products. Consumers... See more

Order

People report mixed experiences with order processes, reflecting significant disagreement among reviewers.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

Company replied

Rated 4 out of 5 stars

Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following d... See more

Company replied

Rated 5 out of 5 stars

Awesome the Puglian appasimento is punching well above it's weight at a great price, And two complimentary bottles and free delivery was the icing on the cake, Not the first time of using and it cert... See more

Company replied

Rated 5 out of 5 stars

Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... See more

Company replied


Company details

  1. Wine Store

Written by the company

An Italian online Wine Shop: great wines, great deals.


Contact info

4.2

Great

TrustScore 4 out of 5

979 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(979)

175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

delivered on time

delivered on time. Great value for money. Look out again.

15 July 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

No problem with delivery

No problem with delivery. Not tried the wine yet but happy with packaging and good price for 15% abv wine.

11 July 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

What a great company to deal with

What a great company to deal with. Great choice of wines at very competitive prices, delivered into the UK in a reasonable time frame - highly recommended

9 February 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 5 out of 5 stars

Delivery time

Delivery time: it isn’t an issue, just needs to be planned for from time of order to receive.

24 June 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 4 out of 5 stars

The wine is always good

The wine is always good. Delivery is always slow but no matter.

12 June 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 1 out of 5 stars

So far nothing has arrived

So far nothing has arrived, even though you’ve said it’s “ordered, ready for shipment and shipped”. It’s now July, I ordered the wine early in June. It’s not really an experience I’d like to repeat. If the wine ever arrives, I might change my mind. However, if nothing has arrived by July 6th, I shall be asking for a refund.

2 July 2026
Rated 4 out of 5 stars

Fantastic deal on the Grande Alberone…

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

9 June 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Rated 1 out of 5 stars

I bought because of your email to me…

I bought because of your email to me SUMMER40 offering 40% reduction so I ordered only to be charged the FULL price .Despite emails phone calls NO response. As a loyal customer of several years I am very disappointed.!!!!

3 June 2026
Rated 1 out of 5 stars

Fraud

Fraud. I didn't receive my item. I complained and asked for an update. There was no response and I also never received my product. I am not sure if this company is allowed to sell in the UK. I would be very careful to buy products from this company

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great wine at great prices

Great wine at great prices
The packaging of the wine is excellent

21 May 2026
Svinando logo

Reply from Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

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