Stevenson Skip Hire Reviews 

309
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the simple online booking process, finding it straightforward to arrange services through the website. Furthermore, people often praise the helpful and polite drivers who manage to drop off and collect containers promptly. Consumers also note that pricing remains competitive and reasonable compared to other providers in the area. Some reviewers were not happy with unexpected delivery delays that ultimately caused significant inconvenience for their scheduled projects. A few individuals also mentioned facing last-minute schedule changes or receiving unexpected price increases after completing their initial payment.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a distinct split in opinions. While... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick and efficient with easy online... See more

Order

Users describe ambiguous interactions with order, noting that while the online platform is very simple and... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during interactions. Reviewers... See more

Price

Clients share ambiguous opinions on price. Many reviewers highlight that the costs are very competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 5 out of 5 stars

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

309 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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3.5

All reviews

(309)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Straight forward

Decent price , delivery called before hand to make sure everything was still good, delivery driver very helpful.

28 May 2025
Rated 5 out of 5 stars

Great price and service

Great price, kept in touch throughout and picked up in a decent time given its a busy time of year. Good service all around. Very pleasant representatives also.

24 April 2025
Rated 1 out of 5 stars

Ordered a 6 yard skip

Ordered a 6 yard skip, only to be told 2 days later that they didn't any available and won't for the foreseeable future,a bit weird for a skip company.

27 April 2025
Rated 1 out of 5 stars

Very poor customer care

Used what can only be described as hard sell/ bullying tactics on my sister who clearly has learning disabilities. When she said she would need to speak to her mum for advice the sales assistant became aggressive & pushy to the extent my sister felt backed in to a corner & parted with £250 which she cannot afford. When we got back in touch to discuss this we were told this a sales environment and this is how we operate. This does not match the great service they advertise on their website!! Very disappointed

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Trades people beware

Trades people be aware they do not deliver when they have agreed, when you phone them they keep telling you someone will call you back and they never do.
Had to start proceedings through my bank to recover the money.

Please please stay away!!!

23 April 2025
Unprompted review
Rated 4 out of 5 stars

4yd skip hire …

In comparison to most other skip hire companies this was the cheaper alternative with a longer hire as some were for keeps at 7 days but over £300 pounds, so for 2 weeks cost £216.47 for a 4yd skip in my postal area of IP14 was good personally.
There were some teething problem, where I booked for a delivery on a Tuesday but no skip were available so was to arrive on Friday but had to decline delivery from Kent skip company which was the other broker as the skip was your typical dump size skip. Waited a further 3 days & was able to fill the skip within 2hrs unaware it would take as quick as that for the load I had. Rang the company up to arrange pick up which was collected Wednesday- So in all yes cheaper skip but expensive for the time I had it.
Definitely think next time I'd do my research to ensure time / cost effective however it did the job I needed so cannot complain to much.

5 April 2025

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