Stevenson Skip Hire Reviews 

309
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the simple online booking process, finding it straightforward to arrange services through the website. Furthermore, people often praise the helpful and polite drivers who manage to drop off and collect containers promptly. Consumers also note that pricing remains competitive and reasonable compared to other providers in the area. Some reviewers were not happy with unexpected delivery delays that ultimately caused significant inconvenience for their scheduled projects. A few individuals also mentioned facing last-minute schedule changes or receiving unexpected price increases after completing their initial payment.

What people talk about most

Delivery service

Customers had ambiguous experiences with delivery_service, reflecting a distinct split in opinions. While... See more

Service

Reviewers highlight positive aspects of service, noting that it is quick and efficient with easy online... See more

Order

Users describe ambiguous interactions with order, noting that while the online platform is very simple and... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional during interactions. Reviewers... See more

Price

Clients share ambiguous opinions on price. Many reviewers highlight that the costs are very competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Website easy enough to use but once booked I don’t get a confirmation that the booking was successful. Had to phone to confirm it. On the day of the booking the skip arrived just before 4pm, so almost... See more

Rated 4 out of 5 stars

Didn’t get confirmation email but when I called to ask they said it was coming without me giving any details of who I was or where I lived! Skip delivered at around 2:45pm the grass verge was ruined b... See more

Rated 4 out of 5 stars

Skip arrived on the day it was supposed to and collected on correct day. Only downside was the phone number provided links through to parent company and if ordered online have to be transferred to th... See more

Rated 5 out of 5 stars

It was really easy to identify the size of skip I needed from all the information on the website. The next stage, ordering the skip, was also really easy. Once that was done, a contract followed very... See more


Company details

Information provided by various external sources

Stevenson Skip hire offer a fairly priced and reliable service and have been doing so for years! We've got a great history of quality reviews! We offer skip sizes from 2 yards all the way up to 40 yards, for either commercial or domestic customers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

309 reviews

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3.5

All reviews

(309)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Fantastic, really friendly staff. Easy to book and the driver was really helpful too. Would definitely recommend using this service.

2 August 2025
Rated 1 out of 5 stars

Absolutely useless

Ordered a skip, giving over a weeks notice, to be delivered on a Saturday. I waited in all day and it didn't turn up. Tried the so called customer helpline and spent over three quarters of an hour on hold before being cut off. As a direct result of this the builders I had in have had to leave tonnes of rubble piled up in the garden for want of a skip.

9 August 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service at every point

Would not recommend. Not someone to leave a review but the experience has been really poor.

Stevenson Skip hire is like a company owned by a company, owned by a company with Stevenson owned by Circle Waste, Owned by Waste Hire Services. All who know relatively little about further info in the business beyond their own areas.

Booked an 8 yard skip yesterday for £280. Was called to be told its a pricing error. Went back onto the website and could still book the skip again for this price.

Confused I rang the number back as no number left for me. This went on to a switchboard. Got transferred incorrectly twice. Then eventually spoke to someone who I thought was the right area. Got told I was being transferred to Riccardo and then got hung up on.

I then rang back to the same area Circle Waste Management and then was on hold for an hour before I eventually gave up.

Sam managed to get through to me the next day and explained this to him with very little sympathy being recieved. I was only offered a refund which at this point I took.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered for the skip to arrive monday…

I ordered for the skip to arrive monday
I booked this Friday
Then to find it was cancelled by yourselves without a conversation to me.
Then when I called to re book for the next available day on your website which was Wednesday your college told me Wednesday was not possible even though the website said it was which means if I didn't call I would of went through this again. I am confused why I didn't get an email saying the skip cant be delivered Monday as requested is Tuesday or Wednesday acceptable rather than just cancelling it and now I am waiting til Saturday for it to arrive and I am now worried you will cancel it again and I will be delayed further

25 July 2025
Rated 1 out of 5 stars

Customer services unhelpful and decided…

Customer services unhelpful and decided the skip couldn't be delivered despite assurances that the drop off area was large enough to access by the lorry and in fact had successfully had skips located there in the past on multiple occasions

8 July 2025
Rated 4 out of 5 stars

Delivered on time

Delivered on time. Great service. Only thing that would have made it 5 stars is that it was placed very close to the drive gates making it difficult to get the large goods out of the gate. Another few feet back would of been handy.

27 June 2025
Rated 5 out of 5 stars

Best quote, fantastic service, no downsides

Stevenson provided the best quote for our skip hire. Drop off was as arranged and was efficient, polite and friendly. Communications were excellent when phoned to inform collection could be made. Eventual collection was also as arranged, efficient and friendly.

Absolutely nothing to say against them - will definitely use again.

1 July 2025
Rated 1 out of 5 stars

Avoid!

Booked a skip for an am delivery, delivered late PM. Booked a collection for between 7am and 12pm, turned up at 2pm, despite requests for an am collection due to the skip blocking customers wheelchair access.
Avoid!

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Skip not picked up

Ordered a skip for two days. It was delivered on time and the driver was nice. However, it has now been 5 days and no one has come to collect it. I've been trying to phone the help line listed on the website and am on hold for 30+ minutes each time. Finally got through to someone who confirmed the skip would get picked up today and it is still in our driveway. If they don't collect it tomorrow the Housing association I rent from is going to remove it themselves. Awful experience, will not be using again.

2 July 2025
Unprompted review

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