Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... See more
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Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... See more
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
4.6
Excellent
4K reviews
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Replied to 98% of negative reviews
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Good service .
Kerr the salesman was very knowledgeable and helpful. He explained all the options and benefits of the chairs that were available and helped me to complete my order.
25 July 2026
Reply from Sterling Home
Hi Marion,
Thank you for your kind feedback.
We're delighted to hear that that our salesperson provided such knowledgeable and helpful service. Taking the time to explain the different options and benefits available is an important part of helping our customers make the right choice, and we're pleased he was able to assist you in completing your order with confidence.
We'll be sure to pass your comments on to him and the team.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Great service at Sterling
Catherine was very patient and explained the product and financial options clearly. She was super friendly.
19 August 2026
Unprompted review
Reply from Sterling Home
Hi Robert,
Thank you for your kind feedback.
We're delighted to hear that Catherine took the time to explain the product and finance options clearly and provided such friendly, patient service throughout your visit. We'll be sure to pass on your lovely comments to her.
Thank you for choosing Sterling Home Aberdeen, and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Staff were so accommodating
Staff were so accommodating, even when I changed my mind to another sofa last minute.
5 August 2026
Reply from Sterling Home
Hi Heather,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to accommodate your change of mind and help you find the perfect sofa. We know choosing the right piece for your home is important, and we're pleased we could make the process easy and stress-free.
We hope you love your new sofa, and we look forward to welcoming you back again in the future.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Fabulous customer service and great…
Fabulous customer service and great range of sofas
Lauren Grant was especially helpful. Sterling are lucky to have her
19 August 2026
Unprompted review
Reply from Sterling Home
Hi there,
Thank you for taking the time to leave your wonderful feedback.
We're thrilled to hear that you received fabulous customer service and found a great range of sofas to choose from.
Lauren Grant will be delighted to know that she made such a positive impact on your experience. We’re very proud of our team, and it’s fantastic to hear that Lauren was especially helpful throughout your visit.
We hope you enjoy your new sofa, and we look forward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
We had the most amazing service from…
We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend
She was kind and very understanding. Very supportive and helpful.
18 August 2026
Unprompted review
Reply from Sterling Home
Hi There ,
Thank you for taking the time to share your experience. We’re delighted to hear that Evijia Rube provided such amazing service while helping you and your elderly friend choose a new mattress.
It’s wonderful to know that she was kind, understanding, supportive, and helpful throughout the process.
We understand how important it is to find the right mattress, and we're pleased that Evijia made the experience comfortable and reassuring and will be sure to pass on your lovely comments to her.
Thank you again for your feedback, and we hope your friend enjoys many restful nights on their new mattress.
Kind Regards,
The Sterling Home Team.
Reply from Sterling Home
Hi Susan,
Thank you for your kind feedback.
We're delighted to hear that our team was helpful during your visit to our Tillicoultry store.
We believe in giving customers the time and space to make the right decision for their home, so it's wonderful to know this made a positive difference to your experience.
We appreciate your support and hope you enjoy your new sofa for many years to come.
Kind Regards,
The Sterling Home Team
Sofa Shopping
Went into to Sterling a good few months ago for a look around and was seen to straight away. Matt was very helpful and helped me when I decided on a sofa. I didn’t buy the sofa then but came back recently and was again seen to by Matt as he remembered me from my last visit and made the purchase with his help. Very friendly service and made very easy by staff.
13 August 2026
Unprompted review
Reply from Sterling Home
Hi Ben,
Thank you for your wonderful feedback.
We're delighted to hear that Matt provided such helpful and attentive service during both of your visits. It's especially pleasing to know that he remembered you when you returned and was able to help you find the perfect sofa.
We'll be sure to pass your kind comments on to Matt and the team. Thank you for choosing Sterling Home Aberdeen and we hope you enjoy your new sofa for many years to come.
Kind Regards
The Sterling Home Team
Reply from Sterling Home
Good Morning !
Thank you for taking the time to leave your 5-star review!
We're delighted to hear that you found the ordering process easy, your delivery arrived quickly, and that you were able to take advantage of one of our sales discounts.
We really appreciate your feedback and are pleased you had such a positive experience.
We look forward to seeing you again soon.
Kind Regards,
The Sterling Home Team
Reply from Sterling Home
Hi Richard,
Thank you for your kind feedback.
We're delighted to hear that you found our team really helpful and pleasant to deal with.
We really appreciate your support and look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Absolutely amazing store
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great 5 star customer service , all staff were friendly and welcoming .
17 August 2026
Unprompted review
Reply from Sterling Home
Hi, thank you so much for your wonderful 5-star review.
We're delighted to hear that you enjoyed your visit and appreciated the range of furniture and presentation throughout our store.
Amy will be thrilled to receive your kind comments. We're so pleased she was able to go the extra mile to help with your purchase and make your experience a positive one.
Thank you for recognising the efforts of our team. Providing friendly, welcoming service is something Sterling take great pride in.
We truly appreciate your support and look forward to welcoming you back to Sterling Home again soon.
Kind Regards,
The sterling Home Team
Excellent customer experience
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes.
Sharon was very patient and nothing was too much trouble.
As we were unsure on our sizes, she sent us a quote with details that we could access later at our convenience.
Once home, I had several follow up questions and called the garden centre a number of times. Every time, Sharon called me back and went out her way to find out answers to my questions.
The follow up for process from her has also been very pleasing.
This experience has left a favourable impression.
Sterling this is excellent customer service that you should be proud.
Sharon, thank you ☺️
9 August 2026
Unprompted review
Reply from Sterling Home
Hi, thank you so much for taking the time to share your experience with us.
We're absolutely delighted to hear about the excellent service Sharon provided during your visit to our Garden Centre at Sterling Tillicoultry.
It's wonderful to know that she was able to answer your questions and assist with measurements.
Sterling pride ourselves on delivering outstanding customer service, and your comments perfectly reflect the level of care and dedication we strive to provide.
Sharon will be thrilled to receive your kind feedback and recognition for going above and beyond to help.
Thank you again for your lovely review and for choosing Sterling Home.
We look forward to welcoming you back soon.
Kind Regards,
The Sterling Home Team
Reply from Sterling Home
Hi Miriam,
Thank you for your feedback.
We're delighted to hear that you found our team helpful while still giving you the space to browse at your own pace. Providing friendly, knowledgeable service without being overbearing is exactly the experience we aim to deliver. We appreciate your comments and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Glasgow.
Kind Regards
The Sterling Home Team
Good shopping experience
We had a very knowledgeable and personable sales person. We also appreciate the great prices, particularly the extra 10% off due to it being a bank holiday weekend. Great range and a truly well dress shop giving you an overall enjoyable shopping experience
1 August 2026
Reply from Sterling Home
Hi Pam,
Thank you for your wonderful feedback.
We're delighted to hear that you enjoyed your shopping experience and found our sales colleague to be both knowledgeable and personable. It's great to know that our Bank Holiday promotion offered excellent value and that you appreciated the range of products available in store.
We take pride in creating a welcoming and inspiring shopping environment, so it's fantastic to hear that this contributed to such an enjoyable visit. We look forward to welcoming you back again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Christine had great patience and…
Christine had great patience and knowledge of the leather sofa range I chose .
Sadly kitchen chairs I chose from showroom floor were not available for some reason .
1 August 2026
Reply from Sterling Home
Good Afternoon,
Thank you for your feedback, it is much appreciated.
We're delighted to hear that Christine's patience and knowledge helped you choose the right leather sofa, and we will be sure to pass on your kind comments to her.
We're sorry to learn that the kitchen chairs you selected from our showroom floor were unavailable, and will be sure to share with the relevant team to help us improve the showroom and stock availability experience for our customers.
Thank you for choosing Sterling Home , and we hope you enjoy your new sofa.
Kind Regards,
The Sterling Home Team
Great Experience
Staff where fantastic, very knowledgable and helpful. Order was placed with no fuss and we are now awaiting delivery of our new furniture.
2 August 2026
Reply from Sterling Home
Hi Ronnie,
Thank you for taking the time to leave your lovely feedback, it's really appreciated.
We're delighted to hear that our Elgin team provided such knowledgeable and helpful service.
It's great to know that your order process was smooth and hassle-free, making it easy to choose your new furniture with confidence.
We'll be sure to share your kind comments with the team, who will be thrilled to know they made a positive impression.
We hope you love your new furniture when it arrives, and we look forward to welcoming you back in the future.
Thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
Not of the quality I’d imagined from Sterling unfortunately
The suite I bought is not of the quality I’d expect for the amount of money I paid for it.
The lining at the bottom is of a plastic material that feels quite cheap, other suites I’ve had through the years has has a material lining.
The colour we chose is not the same as the sample that was sent out.
There was a flaw on the seating area,
I had to take a day off work for the upholsterer to come and fix it as they couldn’t give me a specific time until the day that was arranged!
Wouldn’t use Sterling again.
21 June 2026
Reply from Sterling Home
Hi Mrs Breslin,
Thank you for taking the time to share your feedback. We're very sorry to hear that your experience did not meet your expectations.
We understand your disappointment and appreciate how frustrating this must have been, especially after making a significant investment in your furniture.
We strive to provide products and service that our customers can have confidence in, and we're disappointed to learn of your experience .
I can see that our Customer Service team is already in contact with you regarding the issue raised, and they will be back in touch again soon to provide a further update.
Thank you for bringing these concerns to our attention, as your feedback helps us improve both our products and the service we provide.
Kind Regards,
The Sterling Home Team
The staff are so helpful and nothing is…
The staff are so helpful and nothing is a bother to them. Gerry gave a lot of information regarding the sofa and chair I picked and Steven in carpets was good showing me all the different samples etc.
2 August 2026
Reply from Sterling Home
Hi Christine,
Thank you for your wonderful feedback.
We're delighted to hear that you found our team so helpful and that Gerry provided you with plenty of information to help you choose the right sofa and chair.
It's also great to know that Steven was able to assist you with the carpet samples and help you explore the different options available.
We'll be sure to pass your kind comments on to both Gerry and Steven, who will be pleased to know they made your shopping experience a positive one.
Thank you for choosing Sterling Home , and we look forward to welcoming you back again in the future.
Kind Regards,
The Sterling Home Team
Purchase of mattress
The selection of mattresses available to see and try made all the difference.
Salesman, Jonas Law was very knowledgable and a pleasure to deal with.
All up, it was a great experience and we are happy to recommend Sterling based on this.
2 July 2026
Reply from Sterling Home
Hi Peter,
Thank you for your wonderful feedback.
We're delighted to hear that the opportunity to see and try our range of mattresses helped you find the right choice.
It's especially pleasing to hear your kind words about Jonas. We'll be sure to pass on your comments, and we're glad his knowledge and friendly service made your experience so enjoyable.
Thank you for choosing Sterling and for recommending us. We hope you enjoy your new mattress, and we look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
Excellent service
Michael the Sales Manager is our go to, we really trust him as he is so knowledgeable and he is super helpful when it comes to making the right decisions, your never rushed or pushed towards a particular brand he also has a very welcoming and friendly approach. There’s nowhere else that offers the same level of customer service, although personally I prefer the old layout in the stores, please don’t make my more ‘big’ changes in-store as it’s already lost some of its signature & much loved ‘Sterling’ look.
2 August 2026
Reply from Sterling Home
Hi Jane,
Thank you for your wonderful feedback.
We're delighted to hear that Michael has earned your trust through his knowledge, helpful advice, and friendly, no-pressure approach. We'll be sure to share your kind comments with him.
We also appreciate your honest feedback regarding the store layout. It's valuable to hear from long-standing customers, and we'll pass your comments on to the relevant teams. We understand how important the unique Sterling look and feel is to many of our customers and are grateful that you've taken the time to share your thoughts.
Thank you for your continued support, and we look forward to welcoming you back to Sterling Home soon.
Kind Regards
The Sterling Home Team
Very attentive and friendly service
Very attentive and friendly service! Especially Finlay and Evija! They helped us pick the perfect pieces for our new home! Thank you for the excellent service. We will be back.
16 August 2026
Unprompted review
Reply from Sterling Home
Hi Pragathee,
Thank you for your wonderful feedback!
We’re delighted to hear that Finlay and Evija provided such attentive and friendly service and helped you choose the perfect pieces for your new home. We’ll be sure to pass on your kind comments to them, as we know they’ll be thrilled to hear them.
Thank you for choosing Sterling Home Tillicoultry and we look forward to welcoming you back again soon!
Kind Regards
The Sterling Home Team
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