Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones Found the experience friendly and professional Very good selection of quality furniture Staff extremely helpful... See more
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Very informative. The elgin store staff couldn't of been anymore helpful and kind from start to finish. Stefhanie communication was on point and very welcoming and happy approach 😊. Thank you. There... See more
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes. Sharon was very patient and nothing was... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
4.6
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Staff were very helpful without being pushy
Staff were very helpful without being pushy. Very knowledgeable and made choosing furniture easier.
1 August 2026
Reply from Sterling Home
Hi Mrs Malcolm,
Thank you for your kind feedback.
We're delighted to hear that our team was helpful, knowledgeable, and struck the right balance by offering assistance without being pushy. It's wonderful to know they helped make choosing your furniture an easier and more enjoyable experience. We truly appreciate your comments and will be sure to share them with the team. Enjoy your new furniture! 😊
Kind Regards
The Sterling Home Team
Purchase of suite
The staff were very friendly and helpful. They made buying very easy and we were very pleased with our purchase. Would highly recommend to family and friends to go and visit.
1 August 2026
Reply from Sterling Home
Hi Isobel,
Thank you for your wonderful feedback.
We're delighted to hear that our team was friendly, helpful, and made your purchasing experience so easy. It's fantastic to know you're pleased with your purchase, and we truly appreciate your recommendation to family and friends. We hope to welcome you back again soon and thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Lady who assisted us on the day was…
Lady who assisted us on the day was great, knowledgeable and helpful
4 July 2026
Reply from Sterling Home
Hi Paul,
Thank you for your lovely feedback.
We're delighted to hear that Marion assisted you was knowledgeable, helpful, and provided such great service. We truly appreciate your kind words and will make sure your comments are shared with her and the wider team.
Thank you for choosing Sterling Home Glasgow and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Just told 2 months delay for delivery. Not happy.
Furniture ordered supposed to arrive in mid- late August, just had an email to say it will now be well into October before possible delivery. Very disappointing.
18 July 2026
Reply from Sterling Home
Hi Martin,
Thank you for your feedback.
We are very sorry to learn of the delay to your furniture order and completely understand your disappointment. We appreciate how frustrating it is to have been expecting delivery in mid to late August, only to be advised that it may now be delayed until October.
Please accept our sincere apologies for the inconvenience caused. We value your patience and will ensure your comments are shared with the relevant team as we continue to monitor your order and provide updates.
Kind Regards
The Sterling Home Team
All staff so friendly and helpful.
30 July 2026
Reply from Sterling Home
Hi Sheena,
Thank you for your lovely feedback.
We're delighted to hear that you found all of our staff friendly and helpful. Providing excellent customer service is our priority, and it's wonderful to know our team made such a positive impression. We really appreciate your comments and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great Service from Matt in Bridge of Don
We saw the perfect sofa and got to customise it how we wanted to. There happened to be a great deal on and Matt was so helpful. He gave us all the options and made it a very smooth process.
14 August 2026
Unprompted review
Reply from Sterling Home
Hi Christina,
Thank you for your wonderful feedback.
We're delighted to hear that you found the perfect sofa and were able to customise it to your exact requirements. It's fantastic to know that Matt was so helpful in guiding you through all the options and ensuring the whole process was smooth and enjoyable. We'll be sure to pass on your kind comments to him.
Thank you for choosing Sterling Home Aberdeen and we hope you love your new sofa for many years to come.
Kind Regards
The Sterling Home Team
Reply from Sterling Home
Hi Monika,
Thank you for your wonderful feedback.
We’re delighted to hear that our team made your experience such a positive one. It’s great to know that Sanj’s experience, helpfulness, and friendly approach made you feel comfortable throughout your visit.
We’ll be sure to pass your kind comments on to Sanj and the rest of the team. Thank you for choosing us, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Lots of choice and staff friendly and…
Lots of choice and staff friendly and helpful. Especially Lauren.
3 July 2026
Reply from Sterling Home
Hi Marianne
Thank you for your lovely 5-star review!
We're delighted to hear that you found plenty of choice and that our team was friendly and helpful throughout your visit. We'll be sure to pass your kind comments on to Lauren. She will be thrilled to know she made such a positive impression.
We really appreciate your feedback and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Good selection staff and service were…
Good selection staff and service were very pleasant and efficient
31 July 2026
Reply from Sterling Home
Hi Mary
Thank you for your kind review.
We're delighted to hear that you were pleased with our selection and that our staff provided pleasant and efficient service.
We really appreciate your custom and your feedback, hopefully, we can look look forward to serving you again in the future.
Kind Regards
The Sterling Home Team
Beautiful shop
Beautiful shop ! Attentive and knowledgeable staff , great customer service . Highly recommend .
2 July 2026
Reply from Sterling Home
Hi Lynne
Thank you for your wonderful review!
We're delighted to hear that you enjoyed your visit and found our team attentive, knowledgeable, and helpful. Providing excellent customer service is very important to us, so it's great to know we made a positive impression.
We truly appreciate your recommendation and look forward to welcoming you back soon!
Kind Regards
The Sterling Home Team
Excellent sales attendant
We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds.
Our assistant Evija Rube was first class. Knowledgeable about the products, had excellent customer service, allowed us time to decide between options and gave us great suggestions. We can honestly say she has probably been one of the best sales assistants we’ve ever had and it made our purchase a pleasurable experience.
12 August 2026
Unprompted review
Reply from Sterling Home
Hi Irene
Thank you for taking the time to leave such a lovely review.
We are delighted to hear that you had such a positive experience when purchasing your new beds. Evija takes great pride in providing knowledgeable, friendly, and attentive service, so it is fantastic to know that her expertise and helpful suggestions made your visit both enjoyable and stress-free.
Your kind comments have been shared with Evija and the team, and we are sure they will be greatly appreciated.
We hope you are delighted with your new beds and thank you once again for choosing Sterlings.
We look forward to welcoming you back in the future.
Kind Regards
The Sterling Home Team
We have used this company when it was Forrest Furnishings
We have used this company when it was Forrest Furnishings for many years and recently used them as Sterling Home and found the service provided is still excellent.
We found the sales and customer service very helpful and we will still be our place to go.
11 August 2026
Unprompted review
Reply from Sterling Home
Hi David
Thank you for your continued loyalty and support over the years, from the Forrest Furnishings days through to Sterling Home.
We're delighted to hear that you found the service to be just as excellent and that our sales and customer service teams were able to help.
It's wonderful to know that we remain your go-to destination, and we truly appreciate your recommendation.
We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Reply from Sterling Home
Hi William,
Thank you for your feedback.
We're delighted you found a great bargain during your visit! We hope you're enjoying your purchase and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
The staff we dealt with in both the…
The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
28 July 2026
Reply from Sterling Home
Hi Dawn,
Thank you for your lovely feedback.
We're delighted to hear that Elaine and Steven provided such helpful service in our Furniture and Carpet Departments. We’ll be sure to pass on your kind comments to them.
We hope you're just as pleased with your purchases when they arrive.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Great Staff all very helpful
Great Staff all very helpful. Sale prices good. Store wonderful for choice and eating. Will be back for all our needs
18 July 2026
Reply from Sterling Home
Hi Mrs McFadyen,
Thank you for your lovely feedback.
We're delighted to hear that you found our team so helpful and that you enjoyed the great sale prices, wide choice, and restaurant experience. We truly appreciate your support and look forward to welcoming you back soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Staff were polite
Staff were polite, rather a long wait for item ordered. Did not appreciate being forced into large amount charged for delivery, after nearly not ordering they said we could just have delivery and not all packaging removed, we are capable of doing this and don’t require anyone to do it whilst being made to pay, then the hard sell of protection, this adds hundred of pounds to your order, all I wanted was the sofa not added extras, just hope it gets delivered on time and is in perfect condition
28 June 2026
Reply from Sterling Home
Thank you for taking the time to share your feedback.
We're pleased to hear that you found our staff polite, but we're sorry that aspects of your ordering experience left you feeling disappointed.
We understand your concerns regarding the delivery options and the discussions around our furniture protection plans. Our intention is always to explain the services available so customers can make an informed choice, never to make anyone feel pressured.
Your comments have been noted and will be shared with the relevant teams to help us improve the experience we provide.
We appreciate your decision to place your order with us and if you have any questions or concerns before delivery, please don't hesitate to contact us.
Kind Regards
The Sterling Home Team
Very helpful assistant
25 July 2026
Reply from Sterling Home
Thank you for your positive feedback. It’s greatly appreciated, and I’m glad that you found our sales team very helpful.
Please let us know if there is anything else we can help with.
Kind Regards
The Sterling Home Team
Excellent service
Needed to find a carpet to match recently purchased furniture. Found everyone in the department extremely knowledgeable, helpful and friendly, particularly Steven.
Over years have bought lots of furniture from Sterling- never disappointed.
8 August 2026
Unprompted review
Reply from Sterling Home
Hi David,
Thank you for your wonderful feedback and for your continued loyalty to Sterling Home over the years.
We're delighted to hear that our team helped you find the perfect carpet to complement your new furniture. It's especially pleasing to know that Steven and the rest of the department provided such knowledgeable, helpful, and friendly service. We'll be sure to pass on your kind comments to him.
We truly appreciate your ongoing support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Excellent service
Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to our new settee.
25 July 2026
Reply from Sterling Home
Hi Helen,
Thank you for your wonderful feedback.
We're delighted to hear that you received a warm welcome and that Gerry's knowledgeable, patient approach helped make your shopping experience so enjoyable.
We'll be sure to pass your kind comments on to Gerry and the team. Thank you for choosing Sterling Home Tillicoultry, and we hope you enjoy your new settee for many years to come! 😊
Kind Regards
The Sterling Home Team
Reply from Sterling Home
Hi Mrs Taylor,
Thank you for your feedback.
We're delighted to hear that you found our team helpful and that your delivery arrived on time. We really appreciate your comments and hope to welcome you back to Sterling Home again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
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