SpeedX Reviews 4,993

Threw the parcel from the footpath. Typical from this delivery service.

This company seems almost like a scam. I purchased parts for a job from ebay seller that shows close to me in USA. Speedx says it was picked up in NJ and it would be delivered by Saturday. They claim they showed while we are closed on sunday and it is now a 3 day wait to come back. this is the third time a seller shows ups or usps and then ships speedx. I think from china and it is delayed. they have no phone the chatbot can never update or offer help. security footage shows no one pulling into the property when they claim. Ebay needs to put a stop to this if I had time to wait I would have ordered from China. The last person pulled in asked who I was I said who are you they would not tell me until I gave them my name .they then said here is a package and took a picture of holding it. No marking on the car they have nothing with speedx on it like shirt or id sighn on car. Very sketchy from the driver that looked like they just got out of prison to not even knowing the name of who they are delivering for without looking at package. the pattern is in my opinion give a false location to show shipped then say they tried to deliver after a week then deliver when it gets here from china.

If I could give negative stars, I definitely would. Yesterday and today, SpeedX claimed they attempted to deliver to my home. On the Shein app it wasn't delivered because "no one was home to accept it" yet on their worthless website, it states "no access" Neither of these are true. There were people home and our gate was wide open BOTH days. So, both days failed delivery then it goes right back to the warehouse in Kent, WA which is nothing but a gray building with a completely empty parking lot on Google maps. I tried contacting Shein who pushed me off to SpeedX who was just nothing but a AI chat bot that only talks in circles. Complete waste of time. So, I filed with PayPal to get a refund. I don't recommend using these frauds as a carrier or shopping with anyone who uses them. ➖️⭐️⭐️⭐️⭐️⭐️

Dear [Speed X Management / HR / Supervisor Name],
I am writing to formally express my concerns regarding my experience working with Speed X.
During my employment, I have experienced what I believe to be unfair and unprofessional treatment. Specifically:

I have felt disrespected in the workplace, including interactions with HR that I believe were rude and unhelpful.
There appears to be a lack of support for employees, particularly concerning basic needs such as compensation and work-related expenses.
Most importantly, I have serious concerns regarding my pay. I believe I have not received full compensation for work that I completed.

I take these matters very seriously. Employees deserve to be treated with respect and to be paid for the work they perform. If wages are being withheld, this is not only unfair but may also violate labor laws.
I am requesting the following:

A review of my pay records to ensure I have been fully compensated
A clear explanation of any deductions or missing wages
Improved professionalism and respectful communication moving forward

If these concerns are not addressed, I may consider escalating the matter to the appropriate authorities, including the Texas Workforce Commission or the U.S. Department of Labor.
I hope this issue can be resolved promptly and professionally.

Trash Company. They need to close this down. Arrival of item is always: Slow, Lost, Or Gone. Nothing ever good comes out of this trash company.

My package has been processing for three days when it’s literally an hour driving distance from me they have no contact # just a stupid AI chat which is like talking to the wall they should change their name because Speedx doesn’t fit them 😒

My zip is 11209. The delivery man is polite and read the label where he should go and handle well with the packages. It is all depends on who delivering to you.

Today they delivered a package that reeked so bad of weed I had to throw it and its contents away!

if you are planning on ordering off a app that uses speedx as a delivery service, DO NOT order from there. my package was unsuccessfully delivered 3 times even though my address was correct. i contacted them over 5 times and no one helped and now i got updated that my package was disposed because they damaged it. SpeedX is not a good delivery service to rely on.

Company straight up lied about "attempting delivery 3 times" - they didn't even attempt it once. Now my package is in a warehouse over 90 minutes drive from my house and they refused to reschedule the delivery. How is this even legal??

This company is as bad as imile...rubbish chinese courier companies that thrive off multiple missed deliveries. Have emailed speedx as per chatbot instructions and received nothing back. AI chatbot useless. Asked to leave the package at the letterbox and give authority and as expected a 3rd missed delivery today. Have referred this company onto the office of Fair trading. If your are buying anything...don't buy unless delivery by Australia Post. These rubbish courier companies are unprofessional.

Unprofessional and horrible communication. My package has been out for delivery since 16 June and I have no updates or means to contact them to schedule or expect to have my package delivered. I ordered specialty clothing items from Japan for a ceremony and paid express shipping only to not have my order delivered/fulfilled. I wasted my money and now have to scramble to find new clothes for my family. I’ll end up having to process a charge back because I have opened several customer inquiries and no one has contacted me back from speedx. I will also report them to BBB.

The delivery driver literally just threw my package from out the window of his vehicle.
No respect for anyone else property. After all your the one who chose this kinda job! Caught it all on my ring camera.

Got 1 of 2 packages in a timely manner. The 2nd package was stuck in their system for 10 days before finally getting delivered today.

On day 7 I went to the facility as some have been successful at getting their package. They said it was sent to the wrong sorting facility so I would have to wait.

I had also sent them a couple of delivery instruction updates to request the package not be delivered on a Sunday because my packages go to a UPS store. Guess what, they delivered it anyways and just left it out there. I had to leave an event in hopes the packages would still be there. Fortunately it was, after 3.25hrs.

They have no customer service except for a chat bot, they are probably tired of getting complaints for their crappy service. After being around for a few years you would figure they would have their act together. Pray that you never get this company as your last mile service. It seems to be more miss than hit.

Speedx more like slowX bc wdym my package had been out since 9am today, it’s 6pm 😭😭😭
I ordered from Amazon Japan. I don’t order from places like temu or SHEIN, this is my first time getting this carrier.
so
Ecms express stopped updating me since june 18
I was confused but waited
No response on the tracking updates built into Amazon Japan
So today I decided to plug in the tracking number into the ecms global website……..and there I saw it……. Speedx shipping.
Why didn’t Amazon Japan update me LIKE WHATTTT
anyways updating this when I get my package. This part of the review was written on June 21, 2026.
****update June. 23****
It came!!!!!! Idk when it came tho cuz the speedx tracking was broken ;-; so yeah!

Dont even bother with this company man. My package is 12 days late. I got a message claiming to be them telling me the address of the house that I've lived at for 23 years is wrong! The hell it is!

I called their support number multiple times, I get an immediate "Announcement: No one is here to take your call. Goodbye." And it hangs up right after!! Where the heck is my package that I spent money on for item AND SHIPPING????

The delivery guy stood across the yard, flung my package up on the porch and took a picture, all while standing in my very obviously just laid sod.

Would give a negitive stare if I could. Every time a company uses SpeedX the package is either very, very late or they loose the package and I have to play the game of getting a refund. I have blocked them as a delivery service.
Worset company. Only has a AI Chatbot. Never responds to email.
I am reporting them to the BBB!
If a company uses them for delivery I will order from somewhere else!

Ridiculous. I ordered a package and the sender used speedx.io. They delivered to the incorrect address, even though I checked and my address that was on there was correct. I then contacted them and received no reply. I have tried twice now and have received no additional help. My package is stuck at the Bankstown holding factory. Hopefully they eventually get back to me, but it's been 20 days so I'm not that hopeful. Otherwise I might have to file a formal complaint to the ACCC against this company. If my stuff doesn't make it, hopefully I can stop the same thing from happening to someone else. If anyone doesn't receive help, I reccomend filing a complaint. The ACCC will take notice if no actions are used to rectify.

They’ve made a delivery attempt and left with my package (idk why they wouldn’t just leave it at the door) never even came on the so called redelivery date , never even tried. Getting in contact with them is horrible. you literally can’t speak to anyone and no one can help you with the package THEY lost. it’s so crazy how they get away with not delivering SO many packages…. I absolutely hate this company.