Needed to reinstall Microsoft Project. Mr. Bernard was quick and efficient, completing the task rapidly. I was impressed. 2nd part of my request was to "register" with Microsoft so upon 365 updates... See more
Softwarepug
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See what reviewers are saying
I had such trouble installing on my own and Joe was extremely helpful in getting me up and running! Thanks so much!
The customer rep went over and above and spent the time needed to insure my product loaded successfully. I would recommend Softwarepug to anyone based on price and customer service! This review is not... See more
My install did not go easy. I had several email conversation and online chats before I went to online remote assistance. Jayson kept going until he resolved the issues and installed my software. I wou... See more
Company details
Information provided by various external sources
SoftwarePug
Contact info
United States
- softwarepug.com
Softwarepug was very helpful
Softwarepug was very helpful. They did all of the work for me. I am not a computer expert, so their help was wonderful. All I had to do was answer questions as they asked. If I didn't know the answer, they looked it up for me. I highly recommend them for those of us who do not know all of the ins and outs of the computer brain. :) Steph C :)
Peter Zablan
I doubt I have ever worked with a more patient person...despite an error on my part, he persisted in making sure I was finally able to solve my problem. Here's to a raise and promotion for that man!
I appreciate the quick service and …
I appreciate the quick service and handling.
I am not computer literate in these matters.
thank you very much.
Support saved the day
Support saved the day. Was a bit miffed when my download turned out to be a 30 free trial (after paying for full version, but Bryan in support remoted to my computer and accomplished the whole uninstall/reinstall
very professional!
Guaranteed software support and they …
Guaranteed software support and they very efficient. I receive the software and got a call for software installation. Its all done in a matter of 15 minutes.
The software is very cheap and last a …
The software is very cheap and last a lifetime. The lady explained everything and made me decide to buy the software.
I just chatted with Ela
I just chatted with Ela. She was incredibly patient and helpful. I thought I had purchased Office for MAC but I only could only find one note!!! Didn't like that program. Ela helped me find word and excel. I was actually going to but it again!!!!!
She was great!!
Remote support service
Remote support service was great. They installed it successfully. Thanks. Will be a repeat customer.
Had some issues with the initial …
Had some issues with the initial download but chat representative Ela was fantastic and helped me get everything sorted very quickly!
Awesome Customer Service
Great customer service. Answered my emails right away. If you don't get your download right away email them and they will take care of it. My download was delayed so they upgraded my download for my inconvenience. That's customer service! Buy with complete trust. I would buy from them again. AAA+
I initially purchased Office 365
I initially purchased Office 365. After paying and waiting I was told via customer service that it was unavailable. Problem was corrected and refunded right away. Customer service via chat excellent. I purchased instead Office Home & Office 2016, and received great service and discount for my troubles. Highly recommended
time effecient
there response was rather quick im busy guy a time will spent with them
big thumbs up
my inquiries were served fast chat support team a big thumbs up!!
glad i choose them
at first i was hesitant seeing the price since it was very cheap
but im glad i choose it..
money worthy
im glad
Colleague Referral
A colleague of mine referred this website due to cheap prices so I did try to order for my own. The ladies I spoke to was very nice. No wonder my friend likes this website. Friendly bunch. Thanks!
Simply amazing
I purchased a wrong product. My mistake. I contacted their chat support and is amazed by the service they provided. My overall experience was great! Joy understands my situation and was quick to provide solution, and helped me find the right product for my needs. Microsoft products can be challenging for someone like myself with no computer background, but Joy made it easy for me. Keep up the great service!
Great prices
Great prices. I was hesitant at first but somehow I wanted to give it a try so I did, and I'm glad that I did. I was able to install MS office 2016 in a couple of minutes.
Great experience
Great experience. I have ordered MS Office 2011 for my Mac and got my download link in less than 10 minutes. The software is activated using the product key that came with it. This is so awesome.
Buyer Beware
Buyer Beware
No product they have my money and no way to reach them!!
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