Softwarepug 

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Rated 5 out of 5 stars

Needed to reinstall Microsoft Project. Mr. Bernard was quick and efficient, completing the task rapidly. I was impressed. 2nd part of my request was to "register" with Microsoft so upon 365 updates... See more

Rated 5 out of 5 stars

The customer rep went over and above and spent the time needed to insure my product loaded successfully. I would recommend Softwarepug to anyone based on price and customer service! This review is not... See more

Rated 5 out of 5 stars

My install did not go easy. I had several email conversation and online chats before I went to online remote assistance. Jayson kept going until he resolved the issues and installed my software. I wou... See more

Company details

  1. Software Company
  2. also in
  3. Computer Software Store
  4. Software Vendor

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SoftwarePug


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(162)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arnie/Ela

Ela and Arnie were very helpful and able to return me to my productive day! Thank you, Dana Myers

10 October 2018
Unprompted review
Rated 5 out of 5 stars

Quir was very helpfull

Quir was very helpfull. I didnt have to do anything but log into my account when prompted. Everything went very smooth thanks to Quir. Great Job! Thank-you.

2 October 2018
Unprompted review
Rated 5 out of 5 stars

Great Job...5+ for ratings

It was greata...very efficient. The tech worked remotely and we were able to complete the necessary install without difficulty. I felt confident through out about the security of my system while the tech was remotely "cleaning up" and ensuring that my new MS Office 2016 was working correctly.

Thank you agian.

2 October 2018
Unprompted review
Rated 5 out of 5 stars

Great customer support!!!

I can highly recommend "Joe" who was my personal assistant when I ran into serious trouble downloading the product I had ordered and paid for. I'm older and not so tech smart as the younger generation and he was very helpful and respectful. He got me up and running even though he had to work very hard to get me there! Thanks Joe! Also very happy with the price of this bundle!

21 September 2018
Unprompted review
Rated 5 out of 5 stars

I will be glad to use SoftwarePug.com…

I will be glad to use SoftwarePug.com again for online software purchases in the future. Mark stayed with me as long as it took to fix my problems and get my new software downloaded properly and running. I am grateful for the help since I was at a loss as to what to do. Thanks to Mark again for his knowledge to fix each problem as it came up. THANK you!!!

20 September 2018
Unprompted review
Rated 5 out of 5 stars

You have been extremely helpful

You have been extremely helpful. I will recommend your company to my friends and family. I do not want to creat any more accounts with Trust Pilot or any other company

6 September 2018
Unprompted review
Rated 5 out of 5 stars

JD is a very patient person with…

JD is a very patient person with someone who has little or no computer skills. He was most patient with me and I appreciate very much his skill as well as his ability to deal with someone who has no computer knowledge. I hope we do not need to work together again, but should a problem arise, I will appreciate his skill in dealing with the situation!!!

19 August 2018
Unprompted review
Rated 5 out of 5 stars

Arnie

Arnie was a big help to this not so savy computer guy. He did a great job of showing me what I did wrong and helping out!

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Ed helped me with a knotty problem…

Ed helped me with a knotty problem getting Microsoft to allow me access to a newly purchased version of MS Office. He took over my screen and maneuvered to isolate the problem. I had created an MS account but never signed in! Thank you, Ed!

10 August 2018
Unprompted review
Rated 5 out of 5 stars

I needed help and Arnie was extremely…

I needed help and Arnie was extremely understanding when I started out upset. He guided me through and confirmed my program was activated and working, and also helped to clear unwanted versions of the program from my system. He was extremely competent, knowledgeable about both the software and hardware systems, as well as being perfectly patient and kind. Arnie is an all-star player on your team!

10 August 2018
Unprompted review

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