Snuggledown Reviews 

John Cotton Group, along with their chosen delivery partner Yodel, appears to place the responsibility for locating missing parcels on the customer. The proof of delivery provided is vague and lacks specificity; no delivery note is left to indicate with whom the parcel was entrusted or where it was left. In my case, had it not been for the honesty and initiative of the individual who received my parcel in error and took steps to return it to me, I would have suffered a loss of goods and approximately £90. As a result of this experience, I will no longer purchase products from Snuggledown, and I will actively avoid any business that uses Yodel as its delivery provider.

This duck feather duvet is soft, warm, and breathable — the perfect balance of comfort without feeling heavy. Great quality, evenly filled, and it feels like hotel luxury at home. Highly recommend!

Great, excellent , just love it

Bought a pillow from Amazon and it has absolutely fallen apart within 18 months, Feathers constantly pouring out until it is utterly unusable.
Due to the high price, the pillow had a 2 year warranty! However, good luck having any response from Snuggledown as they do not even send an email to confirm your claim, let alone honour it. If they fail then it will be another court claim.

Easy ordering and quick delivery. Good quality pillow at a reasonable price.

Excellent service and easy to order.
Fast and efficient delivery.
Really pleased with the duvet.

I bought the Snuggledown Intelligent Warmth double bed electric blanket. It is nothing like the cheaper market options - this one is padded so you don’t feel the heating wires. It covers the entire bed, although the warmth extends from the bottom of the pillow to the feet (it wouldn’t be safe for the area under the pillow to be hot due to risk of overheating).

It feels very safe to use Of course, I use it the safest way possible - I make sure everyday that it’s lying flat on the bed, I pre-heat the bed and switch everything off from the wall plugs before getting in bed. It does have a timer but I feel safer plugging it off of electricity before lying in bed.

Delivery also went smoothly. I paid for quick delivery, so in 48 hours I was receiving the blanket.

I am very happy with the purchase so far.

Very quick delivery. Responded very quickly to a problem with the quilt, which was put right in no time at all by me.

Great fluffy feather down pillows / delivered promptly. Will buy more in future

Customer service is very good.

this topper has made a difference to my too firm mattress make it much more snuggly

In our opinion the product did not meet our expectations based on the description. This was the most uncomfortable electric blanket we have ever slept on! It went straight in the dustbin the next morning. The wires were uncomfortable and could be felt through the ‘comfort’ layer. The mattress protector also felt stiff and unyielding. We were very disappointed with the product.

Duvet is comfy and warm but lightweight
and fluffy!

Excellent topper. We are sleeping so much better now, should have done it ages ago!

Very good customer service - I ordered the wrong size duvet, which was speedily resolved and the replacement was promptly despatched and delivered. Much appreciated and many thanks.

Lovely product. Speedy delivery.

free delivery and great customer service!

I did a lot of research before deciding to buy the Goose Down & Feather Duvet. I then looked around for a reasonably priced one and found it on Snuggledown. I wanted a 3 in 1 set so I could use either or both together depending on the season.It arrived when it said it would. My first impression of the 4.5 Tog one was this light, I hope it will keep me warm. Well it sure does. Too warm to try the 9 Tog. Would definitely recommend this duvet.