Smilewindscreens Reviews 

199
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 93 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the staff members are extremely helpful, polite, and professional during every single interaction from start to finish. People also deeply appreciate the exceptional service, noting that expert engineers arrive promptly and complete the windscreen replacements efficiently without leaving any mess. Consumers consistently highlight how remarkably easy the booking process is when arranging appointments over the phone or organizing convenient home visits. Reviewers are particularly happy with the competitive pricing, mentioning that the services offer great value and cost significantly less than alternative options.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the polite, prompt, and professional... See more

Staff

Users describe positive interactions with staff, highlighting their professional, polite, and helpful... See more

Price

Customers had positive experiences with price, consistently finding the costs to be the cheapest by far and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting fast and efficient... See more

Booking process

People report positive experiences with booking process, highlighting a simple and efficient journey from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These are fantastic people to deal with. They showed themselves to be a most helpful, effective and reliable outfit after I had been badly let down by one of the national companies, quickly securing s... See more

Company replied

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

I received a first class service from beginning to end from Smile Windscrens. Very easy to book appointment after getting a very competitive quote to sort out my loose and leaking car windscreen... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more


Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

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4.9

All reviews

(199)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Josh was very competent and efficient…

Josh was very competent and efficient and knew his business.

He was a pleasant chap.

But I would have preferred to have been addressed as Mr Edwards rather than ' mate'. As I am old enough to be his grandfather.

15 January 2024
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Reply from Smilewindscreens

Thanks for the review, we appreciate it. With regret the language used by the younger generation is embedded before we employ them.

Rated 5 out of 5 stars

GREAT 5* SERVICE

I highly recommend smile windscreens. They helped me source a windscreen for my 24 year old car and supplied and fitted around my busy work day. From the first call all the way up until fitting I could not fault them and I will recommend and be using them going forward thank you 👍

22 January 2024
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Reply from Smilewindscreens

Thanks for the review, we appreciate it

Rated 5 out of 5 stars

Excellent service

Once again they were on budget and on time fast reliable service thankyou

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Great Service

Windscreens fitted without any issues 👍

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

"Exceptional Service

"Exceptional Service at Smile Windscreens!

Quick, efficient, and professional, Smile Windscreens exceeded my expectations. From easy scheduling to outstanding workmanship, they handled my windscreen replacement flawlessly. Their attention to detail and customer care is top-notch. Highly recommend for quality service at a great value!"

10 January 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Great company

Great company, friendly, reliable, professional service, would highly recommend A*****

23 November 2023
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Reply from Smilewindscreens

Thanks we appreciate your review

Rated 5 out of 5 stars

Accommodating

We are a courier company and our vehicles are in constant use. We give them a call and let them know when the vehicles are available and they do there best to fit us in.

13 November 2023
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Reply from Smilewindscreens

Thanks for the review. We appreciate it

Rated 5 out of 5 stars

Fantastic service as usual

Fantastic service as usual. These guys are super professional. So nice to have a business with the same values and family feel..Tim, Stella and the team are a joy to speak too from booking appointments to the day of the repairs.. Nothing is to much trouble..

13 November 2023
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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