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Smilewindscreens Reviews 

198
•
TrustScore 5 out of 5

4.9

Car Repair and Maintenance
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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and engineers for being exceptionally polite, friendly, and knowledgeable during every home or roadside appointment. Reviewers frequently highlight the remarkably efficient and prompt service, noting that professionals arrive right on time and complete repairs quickly without any mess. A few other people also felt that the booking process was extremely simple and stress-free from the very beginning. Consumers also appreciate the great, affordable prices and the fantastic communication maintained throughout the entire replacement procedure. Many individuals express eagerness to use these dependable services again for their other vehicles in the future.

What people talk about most

Service

Reviewers express great satisfaction with the service, highlighting professional and efficient experiences.... See more

Staff

Clients share positive opinions on staff, highlighting their friendly and polite demeanor. Reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that quotes were significantly cheaper than competitors... See more

Customer service

People report positive experiences with customer service, highlighting great prices and an easy booking... See more

Booking process

Users describe satisfaction with the booking process, noting that arranging appointments is simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... See more

Company replied

Rated 5 out of 5 stars

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... See more

Rated 5 out of 5 stars

Great service. We had to postpone on a couple of occasions due to work commitments. We also had to change address last minute. Really professional. Nothing was an issue + windscreen was substantially... See more

Company replied

Rated 5 out of 5 stars

We've not used Smile windscreens before. They came out to our bodyshop, SMR, to do a distance sensor reset and ADAS re-calibration. Carried out the work perfectly and found them to be friendly and k... See more

Company replied

Company details

  1. Car Repair and Maintenance

Written by the company

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.

Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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4.9

All reviews

(198)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Engineer was brilliant

The fella arrived dead on time. He was completed within 40 minutes. One week later and no issues with it whatsoever

10 January 2025
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Reply from Smilewindscreens

Thanks for the feedback, we appreciate it

Rated 5 out of 5 stars

great prices

great prices, quick service.

15 January 2025
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Reply from Smilewindscreens

Thanks, we appreciate your feedback

Rated 5 out of 5 stars

Smile

Great company. Professional and reliable service.
Competitive quote and friendly staff.
Highly recommended.

8 January 2025
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 4 out of 5 stars

Although my windscreen did leak after…

Although my windscreen did leak after first installation , the fitter was very helpful in finding the issue and resolved the problem. Good price and service.

21 November 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback.

Rated 5 out of 5 stars

Fast & Efficient

Showed up in a timely manner and did an excellent job in replacing my car window

17 October 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Great service form booking to caring…

Great service form booking to caring out the windscreen replacement, helpful and polite will definitely use again if needed, and totally recommend.

9 October 2024
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Reply from Smilewindscreens

Thanks, we appreciate the feedback

Rated 5 out of 5 stars

Great service

Great service. The fitter was very knowledgeable, efficient and a nice guy👍

4 October 2024
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Reply from Smilewindscreens

Thanks we appreciate the feedback

Rated 5 out of 5 stars

Josh called me about an hour before he…

Josh called me about an hour before he arrived.
He was friendly, efficient and provided me with all the necessary details before starting the windscreen repair.
All finished within 15/20 minutes.
Excellent value for money.
Josh a super star.

4 September 2024
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Reply from Smilewindscreens

Thanks for the review. Will make Josh very happy, thank you

Rated 5 out of 5 stars

Brilliant service

Brilliant service, really helpful and came out next day! Thank you. Very highly recommended

29 August 2024
Unprompted review
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Reply from Smilewindscreens

Thanks we appreciate the feedback

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