Shoptoyjoy Reviews 

232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good Day, Hi , It was a great experienced ,Thank you so much for a quick response for my concerns for helping me for my cancellation and refund process although out. I’m not using always this... See more

Rated 3 out of 5 stars

For the app intellecto kids that I subscribed to is very helpful but when I thought it was a one off thing. I didnt know that my card would be charged from time to time. The last deduction was about $... See more

Rated 5 out of 5 stars

I recently had a positive experience with Shoptoyjoy.com when I needed to process a refund for my order. Carmen from escalation team was incredibly helpful throughout the process. She was prompt in ad... See more

Rated 5 out of 5 stars

Nicholan from the kitchen chef team contacted me and was very good with his communication and what needed to be done. I thank Nicholan and his team for the help given with my issue, it was very much a... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(232)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nicholan from the kitchen chef team…

Nicholan from the kitchen chef team contacted me and was very good with his communication and what needed to be done. I thank Nicholan and his team for the help given with my issue, it was very much appreciated, thank you. I hope you all have a Christmas break that's filled with love, laughter, and fun with friends and family. M. M. Lee

23 December 2024
Unprompted review
Rated 5 out of 5 stars

First of thank you your service was…

First of thank you your service was amazing, I really enjoyed it, and they were so respectful to me and Jamal did reach out to me really quick, thank you for your service and assistance and thank you for your service and your kindness and thanks for understanding x

5 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look