Shoptoyjoy Reviews 

232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Good Day, Hi , It was a great experienced ,Thank you so much for a quick response for my concerns for helping me for my cancellation and refund process although out. I’m not using always this... See more

Rated 3 out of 5 stars

For the app intellecto kids that I subscribed to is very helpful but when I thought it was a one off thing. I didnt know that my card would be charged from time to time. The last deduction was about $... See more

Rated 5 out of 5 stars

I recently had a positive experience with Shoptoyjoy.com when I needed to process a refund for my order. Carmen from escalation team was incredibly helpful throughout the process. She was prompt in ad... See more

Rated 5 out of 5 stars

Nicholan from the kitchen chef team contacted me and was very good with his communication and what needed to be done. I thank Nicholan and his team for the help given with my issue, it was very much a... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(232)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are stolen money

They are stolen money. After that they sent email about if i delete my negative comment they offer to pay back my money! And the note from me I will bot delete my negative comment because I payed money for doing the comment.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Yes they are very honest

This is all a lie they are lying.they are doing everything wrong .they took from 79usd to day I asked them to give me back but they don't give they said to me write a review we are very helpful and honest we will give you back that's why I write here now they are not replying me and I don't get back my money

21 August 2025
Unprompted review
Rated 3 out of 5 stars

intellecto kids

For the app intellecto kids that I subscribed to is very helpful but when I thought it was a one off thing. I didnt know that my card would be charged from time to time. The last deduction was about $79 which is too much for me in Ghana. thats why i have requested for the subscription to be cancelled. Again, it should be user friendly, clear so one sees and understands what they are subscribing for. The email notifications too are too much.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam subscription and unethical demand for a 5-star review

⚠️ SCAM WARNING – AVOID AT ALL COSTS ⚠️

This so-called company is nothing more than a fraudulent subscription trap. I made a small one-time purchase and they secretly charged me €63 for a fake “VIP membership” without my consent.

When I demanded a refund, they tried to blackmail me into leaving a 4-5 star review before processing it. Even after the refund, they keep harassing me with emails every few days, pushing me to delete my honest review. This behavior is abusive, manipulative and completely unacceptable.

No legitimate business operates like this.
This is not customer service – this is organized scamming.

💥 DO NOT trust this site. DO NOT give them your card details.
You will regret it.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Good & Quick Response

Good Day,

Hi , It was a great experienced ,Thank you so much for a quick response for my concerns for helping me for my cancellation and refund process although out. I’m not using always this shopping
apps store.
Good customer support by Carmen.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

The escalation Team provided positive assistance

I recently had a positive experience with Shoptoyjoy.com when I needed to process a refund for my order. Carmen from escalation team was incredibly helpful throughout the process. She was prompt in addressing my concerns and guided me through the refund steps with ease. Not only was she professional, but her friendly demeanor made the experience much more pleasant. Overall, I’m satisfied with Shoptoyjoy.com’s service, and I appreciate Carmen’s assistance in resolving my issue quickly and efficiently. Highly recommend!

10 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look