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SelectQuote Reviews 

18,037
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,037)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craig was so amazing and patient

Craig was so amazing and patient . Thank you so much Craig . You picked an amazing person to be a part of your team .
Thank you so much Craig

28 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our team member was patient and provided such an amazing experience. Thank you for sharing your wonderful feedback and highlighting their dedication!

Rated 5 out of 5 stars

Didn't know we would be able to…

Didn't know we would be able to qualify for a plan that would save us more and give usmore benefits
One draw back was when we had a question after signing . Called back and was told we would get a call back in 24 to72 hours. Was never called back .

19 October 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience qualifying for a plan with better savings and benefits. Thank you for this positive feedback. We acknowledge our failure to return your follow-up call within the promised timeframe. We are addressing this communication gap with our team to ensure prompt responses.

Rated 5 out of 5 stars

Mia Rhodes was excellent in helping us…

Mia Rhodes was excellent in helping us with our Signing up for Aetna Medicare Prime advantage plan. Personable and thorough. She is very easy to deal with.

27 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was excellent, personable, and thorough in helping you sign up for your new plan. It is wonderful to know that you found the experience so easy and pleasant. Thank you so much for sharing your positive feedback!

Rated 5 out of 5 stars

Great service

From the begining of the process to the end, everyone was wonderful in helping me get my insurance set up perfectly.

26 October 2026
SelectQuote logo

Reply from SelectQuote

We are absolutely delighted to hear that our team provided wonderful support throughout the entire process of setting up your insurance coverage perfectly. Thank you so much for sharing your positive experience with us!

Rated 5 out of 5 stars

Brock Hanson was exceptional :)

Brock Hanson was exceptional !
He was able to present the information reliably when questions were asked without hesitation.
I find it more comfortable to deal with a person that I haven't known, to have a good sense of humor which he offered. I feel more knowledgeable after speaking with him, and will definitely use his service in the future.

27 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear about your wonderful experience and that you found the interaction so informative and comfortable. It is fantastic to know that the representative's knowledge, quick responses, and great sense of humor made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

The agent was knowledgeable

The agent was knowledgeable. Explain everything careful and made sure I understood everything.

19 October 2026
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Reply from SelectQuote

We're so pleased to hear that our agent was knowledgeable and took the time to explain everything carefully so you could fully understand. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

She was very professional

She was very professional, pleasant, and knowledgeable. She made the process simple and easy to understand. I would recommend her to anyone

26 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was professional, pleasant, and made the entire process easy for you to understand. Thank you so much for your wonderful feedback and recommendation!

Rated 5 out of 5 stars

Andrews intelligence and insight when…

Andrews intelligence and insight when speaking with a disabled person. I thank him.

26 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our representative provided such compassionate, thoughtful, and understanding assistance during your conversation. Thank you for sharing your kind feedback and highlighting this positive experience.

Rated 5 out of 5 stars

The agent was very knowledgeable and…

The agent was very knowledgeable and patient. The sign up process was as long or tedious as I imagined it would be.

23 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are happy to hear that our team member provided such helpful and patient guidance. We appreciate your feedback regarding the registration timeline, as we always aim to make our onboarding as efficient as possible. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

I enjoyed talking with Mia Rhodes

I enjoyed talking with Mia Rhodes. I feel she did an excellent job with helping me pick the right choices.
I am happy to have her as my agent!!!

26 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that our team member provided such excellent guidance and helped you make the right choices. It is wonderful to know you are so happy to have her as your agent. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

The agent I spoke with was very helpful

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors.
My questions were answered with patience, and I was helped to find a medicare advantage plan that fits my needs and budget.

25 August 2026
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our agent provided such patient, respectful, and knowledgeable assistance. It is incredibly important to us that we take the time to help seniors navigate their options comfortably, and we are thrilled we could help you find a Medicare Advantage plan that perfectly fits both your healthcare needs and your budget. Thank you for sharing your wonderful feedback!

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