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SelectQuote Reviews 

18,037
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,423 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the helpful staff for being exceptionally knowledgeable, patient, and friendly during consultations, making every single interaction pleasant and reassuring. Many people deeply appreciate the dedicated guidance provided when searching for and selecting the ideal healthcare plans that best fit individual medical needs and budgets. However, some customers also noted that completing the enrollment process involves answering numerous questions and can sometimes feel quite lengthy and tedious. A few reviewers additionally mentioned being transferred to multiple different representatives during phone calls, which made conversations feel unnecessarily drawn out.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting that reviewers found representatives to be... See more

Service

Consumers find service to be positive, highlighting how helpful, knowledgeable, and efficient representatives... See more

User experience

Customers had positive experiences with user experience, frequently noting that representatives made the... See more

Product

Reviewers mention ambiguous feedback about product while some consumers expressed gratitude for the detailed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My position was eliminated late October, meaning I needed Medicare by the beginning of November. Terry was great at helping me get Medicare for Nov. Dec. 2026 and a plan for 2027. He made it fairly ea... See more

Company replied

Rated 5 out of 5 stars

For a senior person this process is overwhelming and Ms Cole walked both myself and my husband through this process with as little stress as possible. We appreciate your assistance Ms Cole and we are... See more

Company replied

Rated 5 out of 5 stars

Raymond was very helpful and easy to understand. He noticed that I was on the wrong plan for the previous year and explained the correct plan for me, the Dual Special Needs Plan. He took Great care of... See more

Company replied

Rated 5 out of 5 stars

The agent I spoke with was very nice, knowledgeable, and respectful. I think that's very important when you are dealing with seniors. My questions were answered with patience, and I was helped to fi... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(18,037)

2,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The agent could not have been nicer and…

The agent could not have been nicer and more efficient. I felt very comfortable with her ability as the process was done and I was reenrolled. Thank you!!

25 October 2026
Unprompted review
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Reply from SelectQuote

We are so glad to hear that our representative made you feel comfortable and handled your reenrollment so efficiently. Thank you for sharing your wonderful feedback and for trusting us with your needs!

Rated 5 out of 5 stars

Mia Rhodes was wonderful

Mia Rhodes was wonderful, she spent time going over my plan answering my questions sometimes more than once (helping me completely understand). I'm confident when my information package arrives I can call her with any and all questions.

23 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our team member. We are happy to hear that you felt well-supported and had all of your questions thoroughly answered. Please feel free to reach out to us again once your materials arrive if you need further help.

Rated 5 out of 5 stars

Customer Rep did a good job He caught…

Customer Rep did a good job He caught my attention from the start to the finish. Answer all my questions.

23 October 2026
SelectQuote logo

Reply from SelectQuote

We are absolutely delighted to hear that our representative provided you with such an engaging and thorough experience by answering all of your questions. Thank you so much for sharing your positive feedback.

Rated 5 out of 5 stars

Yesterday was the best experience I…

Yesterday was the best experience I have had recieving new insurance.. usually it's a real pain in the Ass but my young lady gave it her all to find me the best insurance.. keep her she is a great asset to your company.. god bless and be safe, HAPPY HALLOWEEN EARLY.

23 October 2026
SelectQuote logo

Reply from SelectQuote

We are so glad you enjoyed your experience with us. It is wonderful to hear that our team member made the process of getting new coverage smooth and stress-free for you. We appreciate your kind words about her dedication, and we will certainly share your feedback with her. Happy Halloween to you too.

Rated 5 out of 5 stars

Frank Fimiano/ Veronica Crews

Staff that assisted me through the process , was very helpful . Understood everything about what I needed .This person made me very pleased.

22 October 2026
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Reply from SelectQuote

We're so pleased to hear that our staff member was helpful, understood your needs perfectly, and made your experience so positive. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

My agent Melissa Mcclaskey

My agent Melissa Mcclaskey, was very clear on everything, I understood everything she explained to me. Melissa was very nice and I thank her.

24 October 2026
Unprompted review
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Reply from SelectQuote

We are so pleased to hear that our representative was very clear and nice, ensuring you understood everything that was explained to you. Thank you so much for sharing your wonderful feedback!

Rated 5 out of 5 stars

Brandy good representative to talk to…

Brandy good representative to talk to she really helped me with my situation five stars for you Brandy have a nice weekend talk soon. Also Brandy you were fine talking to made it easy for me and we took care of business thank you so much

22 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that our representative was able to assist you with your situation and make the process so easy and straightforward. It is wonderful to know that you had such a pleasant and productive conversation while taking care of your business. We truly appreciate your five-star rating and your kind feedback about your experience!

Rated 5 out of 5 stars

The insurance agent did a great job…

The insurance agent did a great job explaining my plan to me and helping me get dental coverage. I was able to call back and get more info that i needed. 5 stars

16 October 2026
SelectQuote logo

Reply from SelectQuote

We are delighted to hear that our agent provided such clear explanations and successfully assisted you in securing your dental coverage. It is wonderful to know that we could be there to offer additional support and information whenever you needed to reach back out to us. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

Garrett MCclaskey was a very…polite and patient!

Garrett MCclaskey was a very informative and he took his time tto explain to me everything and answered all my questions , and he was very polite, i appreciate him . If possible can you please ask him to send me a new enrollment email somehow how this old woman erased it or lost it in her emails .

23 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are happy to hear that our team member provided such polite and thorough assistance during your interaction. We appreciate your kind feedback. We have requested that a fresh enrollment message be sent to your inbox right away to replace the misplaced one. Please let us know if we can help you with anything else.

Rated 5 out of 5 stars

The gentleman I spoke with was very…

The gentleman I spoke with was very helpful. I am very thankful for all his help and explanation of what was taking place. Would recommend to speak with him if you are in need of calling.

22 October 2026
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear that our representative was very helpful and provided clear explanations of everything that was taking place. We truly appreciate your kind recommendation and positive feedback!

Rated 5 out of 5 stars

I have used Select Quote for about 3…

I have used Select Quote for about 3 years now and will not use anyone else. They have all been very friendly. They will try to find the best coverage that will meet your needs. The representative I had today, Nadia Cox, took her time to find me coverage that was right for me and made sure to see if the providers I use are on their list so I don't need to find new Doctors, Specialists that I use and Vision location that I go to if possible.

23 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad you enjoyed your experience with us over the last three years. It is wonderful to hear that our team has consistently provided friendly service and dedicated the necessary time to find the ideal coverage for your unique situation. We always aim to ensure your preferred healthcare providers, specialists, and vision care locations remain accessible to you. Thank you so much for sharing this positive feedback, and we look forward to continuing to assist you with your future coverage needs.

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