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SelectQuote Reviews 

17,960
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

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4.7

All reviews

(17,960)

2,366 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a great rep call me to explain…

I had a great rep call me to explain what I was missing out on. Allena Davis was excellent with her knowledge. This made it easy to understand everything that is available in the program.
Thanks Allena Davis, your the best.!
Btw, I gave you 5 stars.

16 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are absolutely delighted to hear about your wonderful experience! It is fantastic to know that our representative was so knowledgeable and took the time to clearly explain all the benefits available to you. We truly appreciate your five-star rating and your kind feedback about how easy the process was made for you.

Rated 5 out of 5 stars

Praise for Brandy at SelectQuote

I live in a rural area that is dominated by a single healthcare provider system. Effective October 1, 2026, this healthcare provider system left my current Medicare Advantage Plan’s network. This was the 2nd time they became out-of-network for a Medicare Advantage Plan that I was enrolled in and I feared that I was running out of options. I was afraid that I would no longer be able to afford local healthcare or I would have to drive 60 plus miles for affordable healthcare. Not to mention my frustration of needing to begin the awful process of shopping for insurance coverage yet again.

So one of the first things I did was to call my current Medicare Advantage Plan at the number they provided with a list of questions. But surprisingly, and thankfully, I was connected to SelectQutoe instead of my insurance carrier. This turned out to be the best thing that could have happened for me. I eventually was connected with a licensed insurance agent named Brandy Clarke. My only complaint was the severe lag time in the phone line that we were talking on. Because of this, we kept talking over each other but this was no fault of Brandy. Brandy was extremely knowledgeable, upbeat, friendly, patient, informative and easy to talk with. She made me feel so comfortable it was like I was talking with a long-lost friend. And in less than 30-minutes, she had found a new plan, better than my current plan, that my healthcare provider system was in-network with.

The crazy part is that the new Medicare Advantage Plan was with the same insurance carrier that my healthcare provider system had left previously. Brandy explained that this happens all of the time for various reasons. Who would have thought? I can’t thank Brandy enough for putting my mind at ease and saving me so much time, effort and heartache. Brandy is my new hero. Keep up the fantastic work Brandy. You are not just helping people, you are saving lives!

18 October 2026
Unprompted review
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Reply from SelectQuote

We are so glad you enjoyed your experience and felt a deep sense of relief after such a stressful situation. Living in a rural area with limited medical options can make any changes to your coverage feel incredibly overwhelming, especially when faced with the prospect of traveling long distances for care or dealing with the tedious process of finding a new policy. We completely understand how daunting it is to worry about losing access to your trusted local doctors and hospitals.

It is wonderful to hear that our representative was able to put your mind at ease so quickly by finding an excellent alternative that keeps your preferred providers within your network. We are happy to hear that her knowledge, patience, and warm demeanor made you feel so comfortable and supported during a difficult time. We also appreciate you bringing the telephone connection delay to our attention; we are constantly working to improve our communication systems to ensure smoother conversations. Thank you so much for sharing your positive feedback and for allowing us to help you secure the peace of mind you deserve.

Rated 5 out of 5 stars

I was watching tv and saw select quote…

I was watching tv and saw select quote and their phone #. I was shocked how quickly they helped me figure out Medicare Advantage!
Thank you Select Quote!!!

19 October 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our team. We are happy to hear that we could quickly assist you in understanding your healthcare coverage options. Thank you for your feedback.

Rated 5 out of 5 stars

It's was a smooth process applying for…

It's was a smooth process applying for my Medicare part D and got life insurance all in one stop.

19 October 2026
SelectQuote logo

Reply from SelectQuote

We are thrilled to hear that you had such a smooth experience setting up both your Medicare coverage and life insurance all in one convenient place! Thank you for sharing your positive feedback with us.

Rated 3 out of 5 stars

After I signed up

After I signed up, I was then transferred to several other people. It got to the point where I just hung up. I felt I was being kept on the phone needlessly.

2 October 2026
SelectQuote logo

Reply from SelectQuote

Thank you for this feedback.

Rated 5 out of 5 stars

Broc was very helpful and got me signed…

Broc was very helpful and got me signed up with a new plan even though I had just signed up for a different plan last week. That plan wasn’t what suited my needs and today, I was able to get a better plan to meet my current needs. I really appreciated his help and care today.

19 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

It is wonderful to hear that you were assisted in finding a more suitable option that aligns perfectly with your current requirements. We are so glad that the process of transitioning to a better setup was smooth and that you felt well cared for during your interaction. Thank you for sharing this positive feedback with us!

Rated 5 out of 5 stars

Brocks health care assessment

My representative Brock was very professional and helpful with me in finding the right Medicare supplement plan for 2027. He was quick and through with his assistance, and gave me the most valuable help with what I needed in my proceeding health plan.

19 October 2026
Unprompted review
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Reply from SelectQuote

Thank you for your feedback.

Rated 5 out of 5 stars

Agent Brandy Clark

My agent was Brandy Clark. She was so very helpful! She explained everything so I understood. She went over every detail to make sure I had the right plan. She was very knowledgeable and easy to talk to. I will be referring family and friends!! I thank her so very much and appreciate her taking time and being patient.

15 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so thrilled to hear about your wonderful experience! It is fantastic to know that you received such clear, patient, and knowledgeable guidance to help you find the perfect plan. We truly appreciate your kind words and your willingness to recommend us to your family and friends.

Rated 5 out of 5 stars

Melissa is the best i have ever had the…

Melissa is the best i have ever had the pleasure of having on my side. She make a person not just feel they care but she shows it. Very down to earth pleasant lady

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We're so pleased to hear about your wonderful experience! It's truly heartwarming to know that our team member showed such genuine care, warmth, and a down-to-earth approach while assisting you.

Rated 5 out of 5 stars

All the staff were very knowledgeable.

All the staff were very nice,knowledgeable,very helpful. I feel like the plan he chose for me will be a great fit for me.iI feel confident if I have any questions or concerns they will be handled promptly.
Looking forward to working with Select Quote,

13 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team made such a positive impression with their helpfulness and expertise. It is wonderful to know you feel confident in the plan selected for you and reassured that any future questions will be addressed promptly. We truly appreciate your trust in us and look forward to working with you!

Rated 5 out of 5 stars

Having someone I can talk to and trust…

Having someone I can talk to and trust with my Medicare needs. Lindsey was helpful last year and helped me a lot more this year with getting the resources I will be needing. She is a great asset to have on your team. Thank you so much Lindsey

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that you have found a trustworthy partner to assist you with your Medicare needs year after year. It is wonderful to know that you received such helpful support and obtained the essential resources you require. We truly appreciate your kind words and positive feedback about your experience!

Rated 5 out of 5 stars

Melissa was awesome.

Melissa was awesome.. she explained everything in depth .. she made me feel comfortable with what she was talking about.. she made me believe everything she was telling me was the truth.. she was polite..

5 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Melissa McKlaskey was very friendly and…

Melissa McKlaskey was very friendly and knowledgeable and answered all of my questions thoroughly. The process was very easy and quick.

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was friendly, knowledgeable, and provided thorough answers to all of your questions. It is wonderful to know that you found the entire process to be quick and easy. Thank you so much for sharing your positive feedback!

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