Banner for SelectQuote

SelectQuote Reviews 

17,966
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,673 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and agents are exceptionally knowledgeable, patient, and remarkably helpful when carefully explaining various complex insurance plans to clients. People truly appreciate the smooth process, professional communication, and clear guidance provided by representatives during their healthcare consultations. However, some customers also noted unexpected issues with specific product details, network limitations, and administrative follow-up. A small group of consumers experienced delayed policy activations, missing medical cards, or felt heavily pressured by unwanted extra service offers. Others experienced frustrating disconnections and prolonged waiting times when attempting to resolve these matters.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising representatives for being extremely... See more

Customer service

Consumers find customer service to be positive, highlighting how helpful representatives patiently explained... See more

Service

Customers expressed immense satisfaction with the service, praising representatives for being kind,... See more

User experience

Clients share positive opinions on user experience, noting that representatives were helpful, friendly, and... See more

Product

Users describe ambiguous interactions with product, expressing appreciation for knowledgeable agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Representative was kind & knowledgeable about the plans. She listened to my expressed desires, answered my questions, clearly, concisely & patiently, even the ones asked more than once and presen... See more

Company replied

Rated 5 out of 5 stars

The representative Gregory Gross was great at helping me find the correct health plan that has all of my specialist . I was given options , he was able to help me to narrow down to the best choice to... See more

Company replied

Rated 5 out of 5 stars

Dina was very in tune with the needs I have and worked to tailor a plan which would best meet those needs. She is always friendly and respectful as well as being extremely knowledgeable about all the... See more

Company replied

Rated 5 out of 5 stars

I didn't know anything when I first called and they helped with the full process and I ended up with a great Medicare advantage plan and a lot of benefits. They even sent me up with my prescriptions b... See more

Company replied


Company details

  1. Health Insurance Agency
  2. also in
  3. Insurance Broker

Written by the company

We make shopping for insurance easy. Whether it’s life, auto, home or Medicare—we got you covered.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(17,966)

2,377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having someone I can talk to and trust…

Having someone I can talk to and trust with my Medicare needs. Lindsey was helpful last year and helped me a lot more this year with getting the resources I will be needing. She is a great asset to have on your team. Thank you so much Lindsey

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so glad to hear that you have found a trustworthy partner to assist you with your Medicare needs year after year. It is wonderful to know that you received such helpful support and obtained the essential resources you require. We truly appreciate your kind words and positive feedback about your experience!

Rated 5 out of 5 stars

Melissa was awesome.

Melissa was awesome.. she explained everything in depth .. she made me feel comfortable with what she was talking about.. she made me believe everything she was telling me was the truth.. she was polite..

5 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

Thank you for the feedback.

Rated 5 out of 5 stars

Melissa McKlaskey was very friendly and…

Melissa McKlaskey was very friendly and knowledgeable and answered all of my questions thoroughly. The process was very easy and quick.

18 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was friendly, knowledgeable, and provided thorough answers to all of your questions. It is wonderful to know that you found the entire process to be quick and easy. Thank you so much for sharing your positive feedback!

Rated 5 out of 5 stars

The CSR Tristan Pinkerton took the time…

The CSR Tristan Pinkerton took the time to walk me through every step necessary to get me the coverage that I needed. The call took over a hour and a half. No Problem. It was necessary. Tristan kept coming back to the call to assure me that he was working on my behalf to make sure everything that was I needed in a health are plan was provided as much as possible.
Thanks Tristan

16 October 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience and felt completely supported during your call. It is wonderful to hear that our representative dedicated all the time necessary to ensure your health coverage needs were fully met, keeping you reassured throughout the entire process. We always aim to provide this level of thorough, patient care to ensure our clients get exactly what they need. Thank you so much for sharing this positive feedback.

Rated 5 out of 5 stars

Alonya worked with me and my…

Alonya worked with me and my information very closely. She found me a medicare plan I can afford and that I can live with. Her help was invaluable.

17 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are absolutely thrilled to hear that you received such dedicated support in finding an affordable healthcare plan that perfectly fits your needs. Thank you so much for sharing your wonderful feedback with us.

Rated 5 out of 5 stars

Select Quote is a fantastic

Select Quote is a fantastic, caring and knowledgeable company with great agents who really care ! A. J. helped me the last two years to find just the right Medicare advantage plan to fit all of my needs. I wouldn't trust anyone else with that job after dealing with select quote. Give them a try you wont regret it !

15 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are absolutely thrilled to hear that you had such a wonderful experience and found the perfect plan to fit your needs over the last two years. It is incredibly rewarding to know that our team's dedication, care, and knowledge have earned your trust. Thank you so much for your kind words and for highly recommending our services to others!

Rated 5 out of 5 stars

Melissa was a pleasure to work with she…

Melissa was a pleasure to work with she helped me with all my needs and was very professional

16 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member was professional and helpful in addressing all of your needs. Thank you for sharing your wonderful feedback with us!

Rated 5 out of 5 stars

"Keeping Your Healthcare in Check"

The agent listened to me as I described the issues I had with previous healthcare plans. He went over a plan with me that seemed to meet all my needs in terms of copays, my docs being in network, and lastly went over my prescription plan, preferred pharmacy, etc. I also checked to see if I could still use the laboratory I am currently using, and learned that I could. All in all, my agent spent nearly 2 hours with me on the phone. He and I exchanged follow-up calls to go over any questions I might have, and to make sure I was satisfied with the plan, and if I thought it would work for me.

16 September 2026
SelectQuote logo

Reply from SelectQuote

We are glad you enjoyed your experience with our dedicated representative. It is wonderful to hear that we could provide the thorough support you deserved while navigating your healthcare options. We always aim to ensure that every detail, from verifying your preferred medical providers and local laboratories to reviewing your specific medication needs and pharmacy preferences, is fully addressed. Taking the necessary time to answer all of your questions and following up to confirm your satisfaction is a fundamental part of our commitment to you. We truly appreciate you sharing this positive feedback about our attentive service, and we look forward to assisting you with your coverage needs for many years to come.

Rated 5 out of 5 stars

So professional and great at explaining…

So professional and great at explaining everything. Went above and beyond. Melissa McClaskey has helped us before and only gets better at her job.

16 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that our team member provided such professional and thorough assistance, going above and beyond to explain everything clearly. It is wonderful to know that you continue to receive such excellent and improving service from us. Thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Good guidance!

My agent was grea! She wasn’t pushy, just kept looking until she found the advantage plan that covered all my needs. She was Kind and patient with my questions and gave me info I could use to make the right choices.

16 October 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We are so pleased to hear that your agent was patient and took the time to find an Advantage plan that perfectly fits your needs. It is wonderful to know you felt supported and well-informed throughout the process of making your decision. Thank you for sharing your positive experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look