SelectQuote Reviews 

12,155
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who go above and beyond. People found the entire process to be very smooth, easy, and stress-free, with many appreciating the quick handling of requests and efficient communication. Reviewers frequently highlight the timely responses and constant updates, ensuring they were well-informed throughout their experience. However, some customers noted occasional communication issues, such as being transferred between representatives and a lack of consistent detail. A few people also experienced lengthy processes, with some policies taking several months to finalize.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

People report positive experiences with user experience, describing the overall process as smooth, fast,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Company replied

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,155)

1,167 reviews in the last 12 months

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Rated 1 out of 5 stars

Schemey

Schemey, low-life predatory agents and management. Someone should walk into this place and start cleaning house 🖕🏼Your agent also told me they dont even get paid but 10$ hourly to steal from old people and mess up their healthplans. My grandpa almost died because some agent put him in a plan that was gonna prevent him from getting lifesaving treatment.

14 July 2026
Unprompted review
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Reply from SelectQuote

We are very concerned to hear about your grandfather's experience and the serious issues you've raised regarding the health plans and agent conduct. We take such feedback extremely seriously and are committed to investigating these matters thoroughly. We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Customer service was very good.

Customer service was very good.

9 July 2026
SelectQuote logo

Reply from SelectQuote

We're delighted to hear that our customer service was very good. We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

The company reprentatives walked me…

The company reprentatives walked me through the Application process in great detail and care. They kept in contact with you through the entire process and made sure you understood all of the communications.

9 July 2026
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Reply from SelectQuote

We are so pleased to hear that our representatives provided such detailed and caring assistance throughout your application process. We truly value your positive feedback and appreciate you sharing your experience with us.

Rated 2 out of 5 stars

Too many different people & not very…

Too many different people & not very good communication

9 July 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your feedback regarding the number of people involved and the communication. We are actively working to streamline our processes and improve how we communicate with our customers.

Rated 5 out of 5 stars

Good customer service and understanding…

Good customer service and understanding of what you are selling. Follow up is excellent. Overall a great experience, thank you.

7 July 2026
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Reply from SelectQuote

We're so glad to hear you had a great experience with our customer service and product knowledge. Your positive feedback truly means a lot to us!

Rated 5 out of 5 stars

Salesman was responsive and helped us…

Salesman was responsive and helped us come up with the best option. Overall experience was good.

7 July 2026
SelectQuote logo

Reply from SelectQuote

We're so happy to hear our team provided excellent assistance and helped you find the best option. We appreciate your positive feedback!

Rated 5 out of 5 stars

I want to say thank you to Daniel…

I want to say thank you to Daniel Bradley and Kelsey Mathias who went way beyond in helping me get my life insurance, thank you guys, I know I can be a handful! Joe Kulp

11 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear our team provided exceptional assistance with your life insurance. We appreciate you acknowledging their dedication and are happy we could help!

Rated 5 out of 5 stars

No hassle change to new policy

No hassle change to new policy. .. all info clearly spelled out and all questions/concerns answered

9 July 2026
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Reply from SelectQuote

We're so glad to hear that your transition to a new policy was smooth and that we could address all your questions!

Rated 1 out of 5 stars

You fill all your info online like they…

You fill all your info online like they ask you. Then you get email from them saying the same thing but you never get a quote and if you call they want to ask you all the questions again. Waste of time..

8 June 2026
Unprompted review
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand your frustration with the quote process and are reviewing our procedures to improve.

Rated 4 out of 5 stars

It was a good experience

It was a good experience. I learned a lot about the insurance industry. Good people, good staff. Price was higher than expected, but when you’re older, it’s inevitable.

8 July 2026
SelectQuote logo

Reply from SelectQuote

We're glad you found your experience informative and appreciated our team. We understand your concerns about pricing, and we always aim to provide clear explanations regarding our policies.

Rated 5 out of 5 stars

Tiffany Gargano was very helpful

Tiffany Gargano was very helpful, explained policy differences very thoroughly, and advocated for me during an appeal. I would recommended Select Quote based on my experience with Tiffany.

11 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear about your positive experience with our team member. It's wonderful to know that the policy explanations and advocacy provided were helpful. We appreciate you recommending us!

Rated 5 out of 5 stars

Easy process from beginning to end

Easy process from beginning to end! Overall great experience!

11 July 2026
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Reply from SelectQuote

We're happy to hear that our process was easy and that you had a great overall experience! Thank you for your kind words.

Rated 4 out of 5 stars

Good

Price and customer service

7 July 2026
SelectQuote logo

Reply from SelectQuote

We appreciate your feedback regarding our pricing and customer service. We are always working to improve.

Rated 3 out of 5 stars

need to find a way to speed up the…

need to find a way to speed up the initial check-in. I was on the phone for 58 minutes to complete the application processing

9 July 2026
SelectQuote logo

Reply from SelectQuote

We appreciate you sharing your experience. We understand that a lengthy check-in process is frustrating, and we are actively looking into ways to streamline our application procedures.

Rated 5 out of 5 stars

This was very thorough and both people…

This was very thorough and both people I worked with were very knowledgeable

6 July 2026
SelectQuote logo

Reply from SelectQuote

We're so glad to hear that you found our service thorough and our team knowledgeable! Thank you for your kind words.

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