SelectQuote Reviews 

12,159
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,169 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional staff who go above and beyond. People found the entire process to be very smooth, easy, and stress-free, with many appreciating the quick handling of requests and efficient communication. Reviewers frequently highlight the timely responses and constant updates, ensuring they were well-informed throughout their experience. However, some customers noted occasional communication issues, such as being transferred between representatives and a lack of consistent detail. A few people also experienced lengthy processes, with some policies taking several months to finalize.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Staff

Consumers find staff to be positive, with many reviewers describing them as friendly, polite, and... See more

Service

Customers consistently note positive experiences with service, highlighting the helpfulness and efficiency of... See more

User experience

People report positive experiences with user experience, describing the overall process as smooth, fast,... See more

Response time

Reviewers mention positive feedback about response time, with many customers appreciating the constant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the third time I have used Select Quote to purchase life insurance. They give you accurate cost comparisons and let you know upfront what physical tests will be required. They follow up with t... See more

Company replied

Rated 5 out of 5 stars

Everything went very smooth. The exam was sooner than expected and the test results were also ahead of schedule. Very good communication throughout.

Company replied

Rated 5 out of 5 stars

Thanks for being the best! Everyone has been more than helpful and have gone above and beyond helping me get life insurance. I didn’t think it could be so easy. Customer service is EXCEPTIONAL.

Company replied

Rated 5 out of 5 stars

Very good customer service. The price was exactly what I was quoted, there were no surprises. Finally, everything was processed quicker than anticipated by me.

Company replied



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(12,159)

1,171 reviews in the last 12 months

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Rated 5 out of 5 stars

You worked with me endlessly until we…

You worked with me endlessly until we found me insurance. I appreciated all the help. Chester was amazing. As well as Troy.

4 July 2026
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Reply from SelectQuote

We are so glad we could assist you in finding the right insurance coverage. It's wonderful to know our team's dedication made a difference for you. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

**5-Star Review**

**5-Star Review**

I had a great experience with SelectQuote. The entire process was fast, easy, and stress-free. The representative was knowledgeable, answered all of my questions, and helped me find the coverage I needed without any pressure. The application process was straightforward and efficient, making it easy to compare options and move forward with confidence. I highly recommend SelectQuote to anyone looking for a simple and convenient way to shop for insurance.

2 July 2026
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Reply from SelectQuote

We are so pleased to hear that your experience with us was fast, easy, and stress-free. We are glad our representative was able to provide knowledgeable assistance and help you find the right coverage without any pressure. It is wonderful to know that our application process was straightforward, allowing you to compare options and proceed with confidence. We truly appreciate your recommendation and thank you for your positive feedback!

Rated 4 out of 5 stars

Everything went well

Everything went well. The agents were very professional, helpful, friendly and patient.

1 July 2026
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Reply from SelectQuote

We're so glad to hear our agents were professional, helpful, friendly, and patient. We appreciate your positive feedback!

Rated 5 out of 5 stars

Joy was great to work with

Joy was great to work with, even with tons of requests for different insurance amounts and terms. She was very patient with us.

2 July 2026
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Reply from SelectQuote

We're so glad to hear that our team member provided such patient and helpful service while assisting with your insurance requests. Your positive feedback is truly appreciated!

Rated 4 out of 5 stars

I am happy with the end result

I am happy with the end result. The process of medical scrutiny was long and frustrating. I was informed throughout how it was progressing but it seemed like it took a long time.

30 June 2026
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Reply from SelectQuote

We're glad to hear you're happy with the final outcome. We understand that medical processes can sometimes feel lengthy and frustrating, even with regular updates. We appreciate your patience and feedback on the timeline.

Rated 5 out of 5 stars

Agents were prompt

Agents were prompt, courteous, and explained all questions very well.

30 June 2026
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Reply from SelectQuote

We're so happy to hear our agents provided excellent service and clear explanations. We appreciate your kind words!

Rated 5 out of 5 stars

The whole team cooperated to…

The whole team cooperated to communicate between departments to complete underwriting and policy delivery. The application process was done well.

1 July 2026
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Reply from SelectQuote

We're so glad to hear our team's cooperation made your application and policy delivery smooth. We appreciate you acknowledging our efficient process!

Rated 5 out of 5 stars

customer service

customer service. quick to respond to questions

2 July 2026
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Reply from SelectQuote

We're so glad to hear that our team was quick to respond to your questions. We appreciate your kind words!

Rated 1 out of 5 stars

Lack of details and communication by…

Lack of details and communication by the reps. One of your reps said I didn’t qualify and hung up. Being transferred numerous times between reps starting basically over again each time. Whole?term? Never explained. Poor customer service.

2 July 2026
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Reply from SelectQuote

We are reviewing our internal processes to ensure our team provides clear information and consistent service. Your feedback is crucial for us to improve.

Rated 5 out of 5 stars

All agents were very helpful all…

All agents were very helpful all through the full process

2 July 2026
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Reply from SelectQuote

We are so happy to hear that our agents were very helpful throughout your process. We appreciate your kind words!

Rated 5 out of 5 stars

Staff was excellent and great at…

Staff was excellent and great at communicating throughout the process.

2 July 2026
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Reply from SelectQuote

We're so happy to hear our team provided excellent communication throughout your experience. Thank you for your kind words!

Rated 5 out of 5 stars

Happy to have cost effective life insurance…

Happy to get life insurance for peace of mind. Everyone I worked with was super nice. Rue went above and beyond to help me. Thanks again.

1 July 2026
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Reply from SelectQuote

We are so pleased to hear that you had such a positive experience securing your life insurance for peace of mind. We appreciate your kind words about our team's helpfulness.

Rated 5 out of 5 stars

Excellent job

Excellent job! Amazing support throughout the process and I acquired a life insurance policy that I feel will benefit my loved ones which provides me with peace of mind!

30 June 2026
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Reply from SelectQuote

We're so happy to hear that our support helped you secure a life insurance policy that provides peace of mind for your loved ones. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Mitch and Candi answered all questions…

Mitch and Candi answered all questions with absolute patience and professionalism. I don't think I'd have a policy without them. I am so grateful for their help, and would gladly pass their name on to anyone I know looking for help for lift insurance. I am beyond grateful to them.

18 June 2026
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Reply from SelectQuote

We are so delighted to hear about your wonderful experience with our team! It's truly rewarding to know that our colleagues provided you with such patient and professional assistance. We greatly appreciate your kind words and your willingness to recommend our services. Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

The Representatives were professional

The Representatives were professional, very direct and honest in questions asked. Calls answered or returned in appropriate manner

29 June 2026
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Reply from SelectQuote

We're so happy to hear our team's professionalism and direct communication made a positive impression. Thank you for sharing your wonderful feedback!

Rated 5 out of 5 stars

Terrific customer service - start to finish!

Everyone I dealt with at SelectQuote were great! Stephen Pursifull helped me first to get the quote and the right company, Traci Goodson kept me updated with the status of my medical info needed to get approved, and then once I was approved Tiffany Gargano helped me finalize my information. It was a very easy, hands on all the way, process! And I know I got the best price possible! Thank you!

1 July 2026
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Reply from SelectQuote

We are so happy to hear that our team provided such a positive and easy experience for you! We appreciate you acknowledging the efforts of our staff in helping you secure the best possible price. Thank you for sharing your wonderful feedback.

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