Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more
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Review summary
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Reviews shaping this summary
This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more
Company replied
I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more
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Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more
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Company details
Written by the company
We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.
Contact info
10-12 Albert Drive, Glasgow, , G41 2PE, Glasgow, United Kingdom
- 0141 343 1306
- info@scottishbullion.co.uk
- scottishbullion.co.uk
4.9
Excellent
391 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Positive sale of gold coins
Clear and helpful advice on initial call. Quck and simple sale of gold coins followed by quick payment into bank account. Staff helpful and friendly.
20 November 2025
Reply from Scottish Bullion
Dear Alistair,
Many thanks for taking the time to leave us a review, I am glad you found our services quick and simple.
We look forward to welcoming you back again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Scottishbullion visit
Craig was most helpful and accommodating. All went smoothly and we appreciated the personal approach Craig afforded us. We would be very happy to use the services offered in the future.
20 November 2025
Reply from Scottish Bullion
Dear Colin,
Thank you for your glowing review of Craig in our Edinburgh office. We will be sure to pass on the feedback!
We would be glad to welcome you back again in the future!
Kind Regards,
Morgan Paterson
Efficient and friendly service.
Efficient and friendly service.
Rate was a little below par!
20 November 2025
Reply from Scottish Bullion
Dear Customer,
Many thanks for taking the time to leave a review of our service. I am glad to hear you found everything efficient. Our rates are competitive in the market and we are always open to discuss your requirements further prior to locking in the transaction.
We hope to welcome you back again in the future!
Kind Regards,
Morgan Paterson
hastle free experience smooth…
hastle free experience smooth transaction had appointment with Craig all went well.
17 November 2025
Reply from Scottish Bullion
Dear Richard.
Many thanks for taking the time to leave us a review, I am happy to hear you were satisfied with Craig's service.
Kind Regards,
Sandra
Craig who works at Scottish bullion was…
Craig who works at Scottish bullion was really friendly and also very helpful and made the whole experience easy
17 November 2025
Reply from Scottish Bullion
Dear Gerald,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service you received from Craig.
Kind Regards,
Sandra
Reply from Scottish Bullion
Dear Paul,
Many thanks for taking the time to leave us a review, I am delighted you were happy with the service provided.
Kind Regards,
Sandra
Good price
Well, easy appointment booking system. Nice people. Paid the money they said they will. Price was good.
14 November 2025
Reply from Scottish Bullion
Dear Marcin,
Many thanks for taking the time to leave us a review, I am glad you were happy with the service I provided, we look forward to welcoming you back again.
Kind Regards,
Sandra Kilcullen
Head of Trading UK
Smooth transaction.
The whole transaction was great and wouldn’t hesitate to use again. Turned up a bit late due to roadworks but was dealt with swiftly and professionally.
11 November 2025
Reply from Scottish Bullion
Dear Glenn,
Many thanks for taking the time to leave us a review, I am glad you were happy with the service you received and look forward to welcoming you back again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Excellent customer service from start to finish
Friendly, polite, efficient and prompt customer service at all stages. Made the process straightforward and enjoyable. Thank you.
12 November 2025
Reply from Scottish Bullion
Dear Heather
Many thanks for taking the time to leave us a review.
I am happy you found our staff friendly and polite and our services efficient and prompt.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Scottish Bullion Edinburgh
Craig, who dealt with my enquiry and sale was really friendly and knowledgeable. Dealt with my enquiry promptly and professionally.
12 November 2025
Reply from Scottish Bullion
Dear David,
Many thanks for taking the time to leave us a review.
I am happy you received knowledgeable and friendly service from Craig in our Edinburgh branch.
We look forward to welcoming you again soon.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations
Great Experience
Very friendly and helpful staff. Easy process from start to finish, wouldn't hesitate to recommend.
31 October 2025
Reply from Scottish Bullion
Dear Customer,
Thank you again for your business. We are are glad to hear you where satisified with the service.
Kind Regards,
Morgan Paterson
Reply from Scottish Bullion
Dear Vassilis,
Many thanks for this review. We are happy to hear you where pleased with your transaction with us!
Kind Regards,
Morgan Paterson
A safe and secure service recommended…
A safe and secure service recommended for Bullion purchase and sale. Central location in Edinburgh, the capital city. Courteous well informed staff and a pleasure to do business with this company.
5 November 2025
Reply from Scottish Bullion
Dear David,
Thank you for taking the time to leave a review of your recent visit to us. We appriciate your kind words and hope to do business with you again!
Kind Regards,
Morgan Paterson
I spoke to Morgan on the phone,she was…
I spoke to Morgan on the phone,she was friendly and professional and offered an appointment for the next day and she was most gracious when I turned up late.I received a very decent offer compared to others and the cash was in my bank in 3 days.
Excellent service.
31 October 2025
Reply from Scottish Bullion
Dear Paula,
Thank you for this thoughtful review. It was great to meet you and I am happy to hear you where satisfied with your visit!
Kind Regards,
Morgan Paterson
Craig helped me to purchase the correct…
Craig helped me to purchase the correct option.
3 November 2025
Reply from Scottish Bullion
Dear Sharmin,
Many thanks for this kind review of Craig in our Edinburgh branch. I will be sure to pass on the message. We hope to welcome you back again in the future!
Kind Regards,
Morgan Paterson
Reply from Scottish Bullion
Thank you Lucas for taking the time to leave us a review.
Process was so easy and quick.Craig was…
Process was so easy and quick.Craig was very helpful and knowledgeable. Funds transferred next day!
29 October 2025
Reply from Scottish Bullion
Thank you for your kind review. We will be sure to pass this on to Craig in our Edinburgh branch.
Kind Regards,
Morgan Paterson
TART
If You request they checking authenticity of products in front of You
Good explanations about products and quick service
24 October 2025
Reply from Scottish Bullion
Dear Tomasz,
Many thanks for taking the time to leave us a review,
I am delighted you were happy with the service you received at Scottish Bullion.
Kind Regards,
Sandra
Pleasant and efficient
24 October 2025
Reply from Scottish Bullion
Dear Susan,
Many thanks for your review. We really appriciate your business. Have a great weekend!
Kind Regards,
Morgan Paterson
At 13.25 Thursday October 23 i was…
r.e UK bullion reply to this review. Read the details of this review. Read UK bullions reply which obfuscates and tries to hoodwink... This complaint is about business ethics and honesty. Not about price. What you have at UK Bullion are liers, cheats, and frauds... Everything is screenshotted and phone calls listed... These guys are not to be trusted at any leve.... And to the replier of this review I would sack your staff as a matter of urgency as they are liers ... You wasted two days of my time. Four hours trying to find the premisis on a day when road works plagued the M8 and city centre .. UK bullion a dreadful experience thanks for that .. and anymore obfuscation il be seeking legal redress if not police investigation... facebook review etc here i come.
At 13.25 Thursday October 23 i was given a kruggerand price of 2998 .. gold at this time was 3074 pounds....
Goes to office to sell the next day at 11.20 gold price was 3056 was offered 2916??? some 80 pounds per krug lower than offered the previous day
staff then lies to me about gold price chance saying it changed 100 pounds NOT
underhand not to be trusted and think the punters are daft.. lol
james mc laughlin
24 October 2025
Unprompted review
Reply from Scottish Bullion
Dear James,
Many thanks for taking the time to leave us a review,
I am sorry you were not happy with the price you were offered for your Krugerrands today. The initial live price you were offered was 4.5% below spot price which is competitive in the market. I did hear the conversation and asked who you spoke to yesterday however, you left before I could get any information. As you can see from our other reviews we pride ourselves on delivering great service and offering competive rates. All sales are open to negotiation.
Apologies we did not meet your expectasions today.
Kind Regards,
Sandra Kilcullen
Head of Trading UK
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