Scottish Bullion Reviews 

392
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are extremely welcoming, polite, and knowledgeable, ensuring every visitor feels completely at ease. Visitors often note that appointments are handled smoothly, with clear explanations provided at every single step of the process. People are especially pleased with the competitive prices offered for their items, which often exceed expectations. Furthermore, consumers appreciate the remarkable speed of the payments, noting that funds frequently arrive in bank accounts well ahead of schedule. Reviewers consistently describe the entire transaction procedure as secure, straightforward, and entirely hassle-free from start to finish.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during every interaction.... See more

Service

People report high satisfaction with the service, praising the professional and streamlined process.... See more

Payment

Users describe positive interactions with payment, noting rapid and efficient transactions. Consumers... See more

User experience

Customers had positive experiences with user experience, consistently describing the process as smooth and... See more

Price

Customers consistently note positive experiences with price, highlighting that offers are frequently the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy phoned yesterday about silver coins. Staff very clear pricing. Came to Edinburgh today all done. Was nearly twice as much as what jeweller was offering. Excellent service Immaculate p... See more

Company replied

Rated 5 out of 5 stars

This time, yet again, we were very efficiently helped by Morgan. In the past we have been assisted by Sandra in a very professional manner too. Everything ran very smoothly; from the call we m... See more

Company replied

Rated 5 out of 5 stars

I've been here several times selling a single coin or some silver ones. From booking an appointment to the sale itself is always a pleasure. Despite being the least of their customers ( I'm sure :... See more

Company replied

Rated 5 out of 5 stars

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred int... See more

Company replied


Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Investment Company
  5. Investment Service

Written by the company

We buy and sell investment grade gold bullion coins and bars at a competitive price. You can store your gold within our Safe Deposit Box facility in the centre of Glasgow or Edinburgh. Scottish Bullion is a premium gold buying and selling service that offers unrivalled expertise in the precious metals arena. Scottish Bullion Bullion buys and sells gold, silver, platinum and palladium for customers in Glasgow and Edinburgh. Scottish Bullion operates out of the same office as The Vaults Group. The Vaults Group is Europe's largest independent Safe Deposit Box company with branches in Glasgow, Edinburgh Newcastle, Liverpool, Nottingham, Oldham, Bristol, Southampton,Reading, Belfast, Dublin, Blanchardstown, Cork, Barcelona and Madrid. Our Safe Deposit Boxes lie outside the banking system, and it is possible to buy and sell gold and silver bullion at highly competitive prices at any of our locations. Safe Deposit Boxes can be rented from £215 per year, with discounts available for long-term rentals.


Contact info

4.9

Excellent

TrustScore 5 out of 5

392 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(392)

163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyed my visit to your office in…

Enjoyed my visit to your office in Edinburgh. Transaction was simple and was happy with the speed of receiving the cash. Also your staff member was most helpful and pleasant.

17 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your lovely feedback! We are pleased you found the transaction straightforward and were happy with the speed of payment. We will be sure to pass your kind comments on to our team in Edinburgh!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very professional

Very professional, discreet, quick and easy to deal with

19 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for the 5 star review.

We appreciate your feedback and hope to see you again soon.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Great service and very understanding of…

Great service and very understanding of our circumstances

17 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Fiona,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Professional and Helpful

Friendly, explained everything about the process. Very prompt settlement.

17 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for your review.
We pride ourselves in our efficient service. We are delighted to hear you where satisfied.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Easy to use

Easy to use , friendly and understanding staff

16 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Easy transaction

Easy transaction, very helpful.

16 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Scott,

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 4 out of 5 stars

Process was easy and effective

Process was easy and effective. Staff were friendly.

13 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Very helpful

Very helpful, welcoming and knowledgeable.

11 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Thank you for your 5-star review.

We’re pleased to hear that you found our team helpful, welcoming, and knowledgeable.

We appreciate your kind feedback and look forward to assisting you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Everything done efficiently and a fair…

Everything done efficiently and a fair price for the gold coins.

10 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Alastair,

Thank you for your 5-star review.

We sincerely appreciate you taking the time to share your feedback. Your support and trust in our services mean a great deal to our team. We look forward to serving you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Had a really good experience

Had a really good experience, made an appointment, was given a fair price for my coins and money was in my account the next working day.

6 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Craig,
Thank you for taking the time to leave a review of your experience with us! We are happy to hear everything went promptly with your payment. We hope to see you again.
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Very professional service

Very professional and quick service. The agent, Sandra was really helpful.

5 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Jan,
Many thanks for taking the time to leave us a review, I am happy to hear you were satisfied with the service you received.
Kind Regards,
Sandra

Rated 4 out of 5 stars

Very easy transaction and even received…

Very easy transaction and even received the monies the same day

5 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Roline,
Thank you for your kind feedback — we’re really pleased to hear you were happy with our service. Hopefully we will welcome you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Arrived at there Offices and were…

Arrived at there Offices and were welcomed in by Craig. The whole process was dealt with sincerity and clarity. We left happy knowing the transaction was fair and honest. The money was transferred into our account within two days. Would recommend Scottish Bullion going forward.

3 February 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Roy,

Thank you so much for your 5-star review! We’re delighted to hear that Craig made you feel welcome and that the whole process was handled with sincerity and clarity. It’s great to know you left feeling confident the transaction was fair and honest, and that the transfer was completed promptly. We truly appreciate your recommendation and look forward to helping you again in the future.

Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Customer Feedback

Straightforward process with friendly and accommodating staff.

30 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review,
I am happy to hear you were satisfied with the service you received.
Kind Regards,
Sandra

Rated 5 out of 5 stars

Professional Service

I've dealt with many Bullion dealers and in my opinion the Glasgow office of Scottish Bullion are up with the best. They give competitive prices and staff member Morgan was both friendly and highly competent, making the transaction seamless from start to finish. I sold 4 gold Britannia's and the money was in my account within 2 days, despite it being a very busy period for the company, due to the current high gold price.

28 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Jim,
Thank you very much for taking the time to leave such a detailed 5-star review. We’re delighted to hear that your experience with our Glasgow office met your expectations and that Morgan was able to make the process smooth and straightforward for you.

We’re especially pleased that, even during a very busy period driven by high gold prices, we were able to complete your transaction promptly and get the funds to you quickly. Your recommendation means a great deal to the team, and we look forward to assisting you again in the future.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Gold

Always have a good experience very professional and friendly

29 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Alex,
Thank you for the 5 stars! We love hearing that you consistently have a great experience. We appreciate your support and look forward to seeing you again.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

Rated 5 out of 5 stars

Good communications and very well…

Good communications and very well priced.

29 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Paul,
Thank you for taking the time to leave us a review. We pride ourselves on our strong communication and competitive pricing. We hope to do business with you again!
Kind Regards,
Morgan Paterson

Rated 5 out of 5 stars

Ease of use

Ease of use, pleasant staff

28 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review. We look forward to welcoming you again.

Rated 5 out of 5 stars

Silver for sale 😁

I was looking online as I had some silver to sell given recent market swings and came across these guys, I emailed out initially for a quote and was happy with what I was given, Made an appointment and showed up the next day. I was in and out within 10-15 mins a happy customer. Will definitely return in future 😁

28 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Many thanks for taking the time to leave us a review, we look forward to welcoming you again Brian.

Rated 5 out of 5 stars

The person at the branch in Edinburgh…

The person at the branch in Edinburgh was friendly and thorough and explained each step in the process which was very informative. He also accommodated us when we asked for our appointment to be brought forward. He also ensured that the payment was settled very quickly. Would strongly recommend them.

27 January 2026
Scottish Bullion logo

Reply from Scottish Bullion

Dear Francis,
Thank you for your kind review and recommendation. We’re very pleased to hear that you found our Edinburgh branch welcoming and informative, and that each step of the process was clearly explained. We’re also glad we could accommodate your appointment and ensure prompt payment. It was a pleasure assisting you, and we really appreciate you taking the time to share your experience.
Kind Regards,
Joanna MacDonald
Senior Bullion Operations

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