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Sarraf Jewellers Reviews 

97
•
TrustScore 5 out of 5

4.8

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely friendly staff and exceptional service, noting that team members are always attentive, welcoming, and ready to assist visitors with any needs. Many people also appreciate the remarkably quick and reliable jewelry repair solutions, often getting their precious items fixed professionally right on the spot. Some people were dissatisfied with product quality, mentioning specific issues like weak chain links, flimsy materials, or bracelets easily bending out of shape. A few reviewers additionally experienced problems with repairs not holding up over time or unauthorized alterations made to their treasured pieces.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that the team is extremely kind, welcoming, and... See more

Product

Users describe positive interactions with product, expressing satisfaction with beautiful jewelry... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that staff members are consistently kind,... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the reliable service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend these guys highly enough! I took in a very sentimental piece of jewellery for repair and they could not have shown myself and my ring more care. They talked me through the options,... See more

Rated 5 out of 5 stars

Excellent store have been going here for years bought my daughter chain here with a cross and a bracelet love you their service always greated with a smile I recommend this store bless you guys alway... See more

Rated 5 out of 5 stars

The team have great communication and customer service. They made our experience great and have fantastic range of gold. No need to go to North London anymore.

Rated 5 out of 5 stars

Sarraf team never disappoints with any of my resize adjustments or jewellery fixes or cleaning. My wedding set is from them and is absolutely gorgeous! Thanks for your consistency in business.

Company details

  1. Jewelry Store

Information provided by various external sources

We are a professional Jewellery Seller in London, UK for the past 10 years. Making jewellery from scratch, custom made jewellery, bespoke wedding bands, include gold and silver baby bangles, bracelets, ladies tennis bracelets, ring, necklaces, pendants, mens id bracelets and curb chains.

Contact info

4.8

Excellent

TrustScore 5 out of 5

97 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.8

All reviews

(97)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Gold ear ring…

We need to help with my Gold ear ring of my kid and they were extremely kind and polite and helped us a lot ! They have good jewellery collection and also do engravings and watch batteries ! Excellent service ! Will be back again !

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service helped me fix a very important piece that means a lot to me back to perfection. Definitely will be back for a few new pieces. Thankyou.

6 June 2026
Unprompted review

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