Oakbury watches Reviews 53

Very smooth transaction selling my Rolex for a Cartier. Good communication and great customer service- allround a very pleasant experience and will use again.

I’ve purchased my Rolex Day-Date 40mm White gold, olive green dial watch from Oakbury Watches in Lichfield. My experience with Dominic was excellent from the very beginning to the end. Super friendly and professional service, 5+ stars, highly recommended if you wish to buy or PX. Thank you very much again for the kind business!
Best wishes, Karl

I bought my first Rolex off Oakbury Watches the service was excellent I will definitely buy from them again thank you..

I agreed a sale price with Oakbury for a Rolex Daytona. I signed their paperwork, provided full ID and personal details, and was ready to complete. Then came the excuses — a supposed ‘bank flag’ on my account, failed transfers, and two days of delays.
Their claim that my account was flagged turned out to be false. I successfully received a payment from another buyer the same day using the same account — with no issues whatsoever.

During the delays Oakbury suggested an unknown third party might buy the watch — with no context or assurance about who they were. I had no choice but to find my own buyer at the last minute, rushing to complete before my flight home and ultimately selling for less than agreed.

Oakbury did not honour their agreement, fabricated excuses about payment issues, and cost me both time and money. Make sure any payment terms are fully guaranteed before signing anything or sharing personal details.

Visiting Oakbury yesterday for the first time was an amazing experience. The staff are so welcoming and Brad and William really were incredible. They certainly know their watches. They took their time with us and my husband was so pleased with the watch that he purchased. A special shout out to Dominique who I first spoke to and who stayed in touch throughout this journey. Gentlemen thank you for your help, this certainly won’t be the last time we see you.

Easy from start to finish, Item exactly as described (tick), Delivery next day (tick), item looks fantastic (tick), I did have a problem transferring funds but with a lot of understanding and help from Oakbury Watches and in particular Will Potter all was eventually sorted. My bank wasn't very helpful at all. I'm very much looking forwards to wearing my new watch. Many thanks to Oakbury Watches for their brilliant service. I can't recommend them highly enough.

Bought a 2025 Rolex Submariner (non date) in April 26. I dealt with Brad from the Lichfield office. The whole process was very smooth and professional and we negotiated a fair deal including trade in on my existing Rolex "Bluesey". Due to my paranoia about the number of "super clones" on the market at the moment I have had the watch independently authenticated. As expected, no issues whatsoever.
Great offices in Lichfield and great people to deal with. Would highly recommend.

Fantastic service from Will who understood what I was after and delivered me a watch I am over the moon with.

A trip to their Lichfield office is well worth it!

Absolute pleasure to deal with, from start to finish a top notch service very helpful and informative about the whole experience of buying from Oakbury Watches, and very happy with my purchase, been looking for a while but these guys found the watch I wanted and the price was perfect, will definitely be using again.

Pleasure to deal with, watch as described

Excellent service all round ⭐️⭐️⭐️⭐️⭐️

Great communication with Dominic and Brad, I reached a fair price with PX option on a great quality watch.

Being able to collect and deliver in person made a big difference to me.

Would highly recommend.

Contacted Oakbury Watches in Lichfield to enquire about a Rolex Daytona. Spoke to Brad who was very helpful and I ended up buying the watch from him.
Great friendly service and would definitely recommend

Watch arrived in 24 hours, packaged up very neat and secure. Thanks 👍

Buying a from oakbury was an outstanding experience. The team clearly understands the heritage and craftsmanship behind these iconic brands. Every detail—from authentication to presentation—was handled with precision and care. This is the level of service these watches deserve. Thank you Brad for such a pleasurable experience.

The customer service here is second to none. The team took the time to understand what I was looking for and guided me through Rolex options without pressure. Brads in particular expertise made the experience enjoyable and reassuring. I left with a watch I truly love and complete peace of mind.

As a collector, I’m very selective about where I source my Patek pieces. This store exceeded expectations with its curated selection, attention to detail, and genuine passion. The condition of the watch was flawless, and the buying experience was smooth and respectful. Highly recommended for serious collectors.

Oakbury managed to source a watch for me to give as a gift , Brad was very helpful, he explained to me just how desirable certain models were, I really had no idea .
My husband was blown away that I had found his dream watch .

Very professional, very friendly and just a great experience overall. Helped source me the watch I wanted and couldn't be more happier. 10/10

Great transaction

I sent my watch in for validation in the post to Brad and he gave me an extremely fair price and bought the watch I was looking for from them within a week.

Would 100 recommend