Bought my first Rolex from Dominic and Farrell, both were super helpful, friendly and educational. After shopping around for some time these two gave me the best price for the best option watch within... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I recently bought a Cartier from Oakbury Watches, and honestly the whole experience was really enjoyable. Farrall was really friendly and super knowledgeable. You can tell he really knows his stuff,... See more
We wanted a classic watch for our Son’s 18th birthday so got in touch with Will at Oakbury who couldn’t have been more accommodating. He was extremely knowledgeable with the multiple questions & optio... See more
I went to Dom at Oakbury watches for help choosing a surprise watch for my husband, and the experience couldn’t have been better. Dom was incredibly knowledgeable, patient, and reassuring throughout... See more
Company details
Written by the company
Oakbury was born from a moment of significance—a grandfather passing his cherished watch to his 14-year-old grandson. That gift sparked a passion that grew into a lifelong pursuit. Today, that spirit lives on in every timepiece we source. More than transactions, we create moments of meaning, built on trust, care, and connection. At Oakbury, people come before pieces. You will always know who you are dealing with, and you will always feel our commitment behind every watch we source. Warm, discreet, and deeply personal—that is the Oakbury way.
Contact info
United Kingdom
- oakburywatches.co.uk
4.8
Excellent
63 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rolex Daytona
Contacted Oakbury Watches in Lichfield to enquire about a Rolex Daytona. Spoke to Brad who was very helpful and I ended up buying the watch from him.
Great friendly service and would definitely recommend
4 February 2026
Unprompted review
Watch arrived in 24 hours
Watch arrived in 24 hours, packaged up very neat and secure. Thanks 👍
4 February 2026
Unprompted review
Buying a from oakbury was an…
Buying a from oakbury was an outstanding experience. The team clearly understands the heritage and craftsmanship behind these iconic brands. Every detail—from authentication to presentation—was handled with precision and care. This is the level of service these watches deserve. Thank you Brad for such a pleasurable experience.
3 February 2026
Unprompted review
Delighted customer will be returning
The customer service here is second to none. The team took the time to understand what I was looking for and guided me through Rolex options without pressure. Brads in particular expertise made the experience enjoyable and reassuring. I left with a watch I truly love and complete peace of mind.
7 February 2026
Unprompted review
As a collector
As a collector, I’m very selective about where I source my Patek pieces. This store exceeded expectations with its curated selection, attention to detail, and genuine passion. The condition of the watch was flawless, and the buying experience was smooth and respectful. Highly recommended for serious collectors.
30 January 2026
Unprompted review
sourced a dream watch
Oakbury managed to source a watch for me to give as a gift , Brad was very helpful, he explained to me just how desirable certain models were, I really had no idea .
My husband was blown away that I had found his dream watch .
21 January 2026
Unprompted review
Very professional and Friendly
Very professional, very friendly and just a great experience overall. Helped source me the watch I wanted and couldn't be more happier. 10/10
26 January 2026
Unprompted review
Watch sale
I sent my watch in for validation in the post to Brad and he gave me an extremely fair price and bought the watch I was looking for from them within a week.
Would 100 recommend
19 January 2026
Unprompted review
Will was so helpfull in sourcing my…
Will was so helpfull in sourcing my watch from the lichfield Branch Highly Recomend my 2021 GMTii is immaculate like new Keeping Really good time would highly Recomend this company Great Experience regards Steve
23 January 2026
Would definitely recommend
Dominic was super helpful and thorough. Would definitely recommend. Very professional and patient service.
22 January 2026
Unprompted review
Happy with the service
Happy with the service. Simple process from start to finish.
23 December 2025
Unprompted review
Excellent service with Oakbury
Excellent service with Oakbury. My husband has been searching for an Patek Phillipe for a while. I spoke with Harley over the phone and she passed me onto the sales team in Brighton who were brilliant in assisting. They did not have the watch in stock but they were able to find the exact model we wanted in a number of days. Farrell and Dom were Very thorough, knowledgeable and made the process extremely easy.
8 January 2026
Unprompted review
I recently sold my watch to Oakbury…
I recently sold my watch to Oakbury watches. I reached out wanting to sell my Rolex Daytona, they gave me a valuation I was happy with over the phone. I sent the watch off to their store in Brighton and they paid me out the same day. True to their word. Would happily use their services again. The team were very helpful and trustworthy. I will be coming to them again in the near future.
5 January 2026
Unprompted review
Excellent service and would highly…
Excellent service and would highly recommend Dom. The watch which was hard to get was exactly as described and he managed to get it into store promptly for me to see it. Great after sales care too when we needed to get the watch strap adjusted. Great trustworthy guys thanks for making the purchase from start to finish so easy.
30 December 2025
Unprompted review
Amazing service!
I went to Dom at Oakbury watches for help choosing a surprise watch for my husband, and the experience couldn’t have been better. Dom was incredibly knowledgeable, patient, and reassuring throughout the whole process, which made me feel completely confident in my purchase. When my husband opened the gift, he was absolutely speechless and over the moon with it. I can’t thank Dom enough for helping me find the perfect watch.
22 December 2025
Unprompted review
Bought my first Rolex
Bought my first Rolex from Dominic and Farrell, both were super helpful, friendly and educational. After shopping around for some time these two gave me the best price for the best option watch within my budget. 5 stars and recommendation from myself.
10 December 2025
Unprompted review
Great experience
Great experience, I felt comfortable selling my rolex here.
15 December 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.