Charlotte's Web Jewellery Reviews 61

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 22 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beauty, high quality, and intricate craftsmanship, often describing them as unique and well-made pieces of art. Many people appreciate the comfort and durability of the items, with some noting they receive numerous compliments when wearing them. The customer service is frequently highlighted as excellent, with consumers reporting quick responses, personalized care, and outstanding support, even for custom requests or returns. Reviewers also mention fast delivery and stylish, letterbox-friendly packaging as positive aspects of their experience.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the beautiful... See more

Quality

Consumers find quality to be positive, consistently praising the beautiful craftsmanship and high-quality... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the palm tree necklace for my daughter’s birthday she absolutely loved it & has not taken it off since. I would totally recommend Charlottes Web for great jewellery & top service. I love a... See more

Rated 5 out of 5 stars

Written by Susan Gray. Like a fly I have been drawn into Charlotte’s Web web of jewels. I have purchased several pieces of jewellery from Charlottes Web. All pieces are hand crafted, intricate and... See more

Rated 5 out of 5 stars

I ordered a personalised spinn ring with an emerald, amethyst and moonstone, and it came even before promised delivery time. It was true to description and size and soooo comfortable to wear. I've... See more

Rated 5 out of 5 stars

I ordered a personalised Ethereal Galaxy Spinning Ring earlier this year in honour of my 10th wedding anniversary. Despite a number of hurdles and challenges along the way....the Indian Postal Serv... See more


Company details

  1. Jewelry Store

Written by the company

To create everyday pieces that last a lifetime. We are not fast fashion. Far from it. We focus on heirloom pieces that you will want to wear forever. Charlotte’s Web jewellery, inspired by Hindu and Buddhist spiritual practices, provides holistic benefits to the men and women who wear it. With spinning jewellery to soothe the stresses of modern life and Chakra pieces to balance body energy centres. Your well-being is our mission. Creating sustainable, empowering, heirloom jewellery is our ultimate goal.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Beautiful ring... and fantastic customer service!

I ordered a personalised Ethereal Galaxy Spinning Ring earlier this year in honour of my 10th wedding anniversary. Despite a number of hurdles and challenges along the way....the Indian Postal Service delivery mix up (I am currently living in India), the first ring getting lost when being returned to the UK, and the second ring wrong sizing (totally my fault!) the customer service was fabulous. Hannah was so helpful, very patient and super committed to getting me my gorgeous ring! She kept me up to date with what was happening and the progress of my order.
The third ring arrived safely and it is beautiful! I am thrilled with it! 🤍💙❤️
I have since bought my son a Mayan Warrior Spinning Ring for his 21st birthday and he loves it too.
Thank you so much Charlotte's Web Jewellery!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Stunning product

I’ve bought from Charlottes Web 4 times now, spinning rings, rings and earrings and I adore everything I’ve had. Beautiful quality, and stunning product - would definitely recommend.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

From the quick delivery, the beautiful packaging to the gorgeous necklace I received I cannot recommend Charlotte's Web jewellery more.
It's beautiful amd such high quality.
Customer service is outstanding; they custom made a pendant necklace I had lost but they no longer sold!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Unique Jewellery, Perfectly Made

I ordered the personalised Ibiza Spinning Ring, choosing the gemstones I wanted, and I am absolutely delighted—honestly, over the moon!

The service was fantastic, with personal emails from the lovely Hannah keeping me up to date with the design and making process as well as delivery expectations.

The quality and workmanship far surpassed my expectations.

If you are looking for a unique piece of jewellery, make Charlotte's Web Jewellery your only port of call.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Aura halo spinning ring …. Love it

Ordered the aura halo spinning ring to help with anxiety. Never had a spinning ring before so was sceptical. Really well made and spins really nicely once I got used to it.
Fast delivery. So far loving my new ring. Thankyou

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Caught in their web of jewels

Written by Susan Gray. Like a fly I have been drawn into Charlotte’s Web web of jewels. I have purchased several pieces of jewellery from Charlottes Web. All pieces are hand crafted, intricate and beautifully made by artisans.
The packaging is very minimalist and stylish, arrives in letterbox friendly packaging which is always good.
Customer service is always excellent and emails are always replied to very quickly.
I get tons of compliments when I wear my earrings, rings and bangles. My favourite pieces are the spinning rings and bangles as I fiddle a lot when nervous so these help calm me down and look stylish !

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing handmade objects and customers service.

I ordered a personalised spinn ring with an emerald, amethyst and moonstone, and it came even before promised delivery time.
It was true to description and size and soooo comfortable to wear. I've had the ring for 8months now and it is still in perfect condition even with almost daily wear.
Since I live in Sweden I had to pay taxes when it went through customs but they made sure I only had to pay as little as possible, true custom service and personal care.
I'm planning to buy more pieces for me and my daughter and truly would recommend this company 100%.

22 September 2025
Unprompted review
Rated 4 out of 5 stars

Man's spinning ring

I purchased a man's ring to replace the wedding band that my husband recently lost. I chose the spinning ring because he constantly fiddled with the original, which is probably why he lost it! Very pleased with the ring, and it's still on his finger.

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great website, quick shipping. Lovely jewelry, great quality and designs. :)

22 August 2025
Unprompted review
Rated 5 out of 5 stars

I couldn't be happier with this…

I couldn't be happier with this purchase. I purchased the Holi Prosperity Spinning Ring with Amethyst, Citrine and Blue Topaz, it's an absolute treasure.
From the moment I opened the delicate box, I was captivated by its unique beauty.
The craftsmanship is exquisite; the textured silver bands have a lovely, organic feel, and they sit together so elegantly on my finger. The spinning element is not only meditative but also adds a wonderful, tactile dimension to the piece.
Their customer service was absolutely A* too. From start to finish, the experience was seamless and truly exceptional. This ring isn't just a piece of jewellery; it's a work of art that I'll cherish for years to come.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Quality jewellery

Bought a bracelet , earring and necklace spinner set and love them , great value for money and beautiful choice of jewellery for gifts

20 December 2024
Unprompted review
Rated 5 out of 5 stars

I purchased the palm tree necklace for…

I purchased the palm tree necklace for my daughter’s birthday she absolutely loved it & has not taken it off since. I would totally recommend Charlottes Web for great jewellery & top service. I love all your Social Media posts keep them coming 😁

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Purchased Items

The items I have purchased are well made products. Also customer services have been excellent when I needed to return one item.

6 August 2025
Unprompted review

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