Ben Thomas looked after us and our interests superbly He was always available and extremely helpful , informing us regularly as regards how conveyancing was proceeding and quick to explain f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Our knowledge, experience & focus on client satisfaction makes us the leading choice for legal services in the Macclesfield & East Cheshire area.
Contact info
Jordangate 42, SK10 1EW, Macclesfield, United Kingdom
- robertssolicitors.co.uk
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service
First class service, cannot fault the care and attention they gave us during our sale and purchase. Would certainly use them again
Robert crossley solicitors
Whenever I had a question it was answered promptly. Vertu professional service.
Sale of my property
Robert Morrison dealt with the sale of my house, his service to me was impeccable. They are a trustworthy team, I was treated with respect at all times, & I always kept updated throughout the process, from beginning to completion. I would definitely recommend them.
As usual great help and knowledge from…
As usual great help and knowledge from Ben Thomas and team.
Have used Ben on a few projects over the last few years and will not use anyone else.
Thanks Ben
Great experience, highly recommend!
Myself and my partner recently sold and purchased a property and instructed Robert at Roberts Crossley Solicitors. We couldn't fault our experience from start to finish. Robert was great, he kept us informed, responded promptly to our enquiries and happily answered all of our questions with kindness and professionalism. This applies to the wider team who were too kind and helpful. Robert made what could have been a very stressful process completely stress free.
I would highly recommend Roberts Crossley to anyone looking for a trustworthy, reliable and value for money solicitor.
Very happy with Ben at Roberts Crossley…
Very happy with Ben at Roberts Crossley - he got the job done quickly, showed good attention to detail, always replied to emails within a day and was accessible and friendly on the phone. His rates were also very reasonable! I will be happy to use Ben for future work.
Without doubt Ben Thomas is superb at his job!
Without doubt Ben Thomas is superb at his job! We have returned to use his conveyancing services many times; he is always available and extremely helpful and effective with all the work he has done for us. The tracking system was fantastic providing us with progress update. We have had excellent customer service experiences every time. We will continue to use his services, and we have no hesitation in recommending his services and Robert Crossley Solicitors.
Would recommend
I used Roberts Crossley for the purchase of my house. I dealt with Katy and she was brilliant. Kept me up to date and was very efficient. She made the process quick and easy. Thank again!
We cannot thank Stephen Mellor from…
We cannot thank Stephen Mellor from Robert’s Crossley Solicitors enough . We have already recommended him to others . Our conveyancing was seamless , efficient and highly professional . We were kept updated throughout the whole process . Stephen was always very responsive to our queries . I can honestly say working with someone as professional as this has taken a lot of stress away from what can often feel like quite a challenging time . I can highly recommend Stephen and Robert Crossleys Solicitors .
Ben was extremely helpful and answered…
Ben was extremely helpful and answered any questions promptly. Id have no hesitation in using his services in the future.
A great firm
I have had always great experiences when dealing with Robert Crossley. They are highly professional and reliable at a time you need it. Recently Ben Thomas has dealt with some very tricky issues and he handles them with clarity and ease. I was very impressed. I would highly recommend the firm and Ben himself.
Efficient, reliable and friendly service
I instructed Ben following issues with a previous conveyancing solicitor when it became apparent they had done very little in over 5 months.
I have used Ben before and he is very efficient, methodical and friendly. Ben did a fantastic job recovering the conveyancing on my purchase.and did more in just a few weeks than my previous solicitor had managed to do in over 5 months.
Thanks Ben for making the process as smooth as it can be. I would definitely recommend you in the future.
I would not use anyone else for my…
I would not use anyone else for my conveyencing. I stumbled across Roberts Crossley about 7 years ago via a google search and lucked out and got Ben Thomas from RC. He was polite, professional and efficient. The progress update portal they offer was a godsend and meant I didn't have to chase for things, and Ben always returned my calls and kept on top of all correspondance. My business is in property rentals and I have now used him many times and always get great service - he is the only conveyencer I would use going forward and I could not recommend him & RC more highly.
Always a First Class Service
Once again, first class handling of this Purchase. Ben dealt with every query promptly and efficiently.
Highly recommended!!! Have recommended him to family too
Hi, Ben Thomas made the whole experience a pleasure even with some of the problems. Always available on the phone if needed. Very quick to respond to emails.
We will definately use him again and couldn't recommend him enough!
Absolutely brilliant service
Absolutely brilliant service from start to finish of our recent house sale and purchase. Our contact Jonathan Davey kept us up to speed with everything that was going on throughout the transactions. I rate this company highly and would recommend them to anyone seeking a good conveyancing solicitors.
Will M! Class
Roberts Crossley Solicitors were great for our house move. We had Will M. as our solicitor and he was honestly brilliant. He explained everything clearly (which really helped as we’re both new to the whole process) and was always quick to reply whenever we had questions.
Nothing ever felt like too much trouble, and he made what could’ve been a stressful, hectic move feel really calm and manageable.
Overall, really good service from Roberts Crossley and at a reasonable price too. Would definitely recommend!
I was very pleased with how smoothly…
I was very pleased with how smoothly the sale went, and speedy response to enquiries from Robert.
Would not hesitate to recommend.
john has been excellent with…
john has been excellent with communication and his thoroughness..
a pleasure to deal with ..
he’s handled 2 exchanges for me now and i wouldn’t hesitate to recommend him to anyone
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








