Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... See more
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
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Went to Richer Sounds in Prestwich looking for help and advice. Met the store manager Sam there who was without a doubt the most informed and happy gentleman I have met in a long time, he set up different speakers for me and demonstrated then all through a great array of music. He didn't try to sell me anything I didn't want or need , just what was right for me. I would highly recommend a visit as the staff are great and possess a mind blowing amount of product knowledge.
Friendly and helpful staff who are very knowledgeable .Prompt delivery of item purchased.
Bought Hisense TV from telesales team. Best price, six year warranty, next day delivery. Excellent service from Ben.
Service and staff made me feel welcome, provided the product and worked through the whole sale. Even helped to take item out of the shop.
Mentioned it to my son as soon as I saw him
I’d done some research and had an idea what I wanted. I spoke to Joe at Chester and he was really friendly knowledgeable and confirmed what I was looking at would be perfect he then suggested that some of the other things I was looking at would be a waste of time and money. The price was just what I had budgeted for, customer service was second to none. Joe was awesome and I highly recommend him and the Chester team.
Smooth order process, fast delivery by two helpful guys and the best price on the market. Very responsive customer service, great communication.
I contacted Richer sounds in Glasgow and spoke to Jordan with regards to getting demo of Wharfedale EVO 5.4 speakers. I had watched many you tube reviews and I felt I needed to hear for myself. Delivery staff were so careful handling speakers into my house. After maybe 20 mins listening in demo room I was satisfied. I ordered a pair of walnut finish and delivery was July 22nd. Speakers were beautifully packaged and didn’t take long to unpack and connect to my Marantz PM7000n . After 40 mins listening I was blowing away with the quantity of sound.. I guess they will sound even better once run. I would highly recommend Wharfedale EVO .5.4 speaker.. to end first class service as always from Richer sounds in Glasgow.
Quick service. Arrived earlier than expected. Good value, good sound. Excellent.
Best customer service I have had for a very long time, both from telesales, and from the Bromley branch.
Richer Sounds ate always happy to help, and quick to reply to enquiries.
Their customer service cannot be faulted.
They're always quick to despatch products too.
Excellent!
CD player delivered promptly.
Sounds great. Very happy with product and service.
I only purchased gift vouchers for my son's birthday, (he is a Richer Sounds fan) Nice, helpful staff...good straightforward experience. I did like being able to have a personal message printed on the sales receipt.
Joshua and Ed at Richer Sounds in Chelsea are brilliant! Can't thank them enough for sorting out my TV requirements.
Sales person was excellent. It's not your fault that the Denon was a bugger to set up.
I buy all my TVs and soundbars, etc from Richer Sounds, the service is consistently excellent
The guys know their stuff, gave me everything I required couldn’t have been better . Only blimp was they forgot to inform me I needed power cable from amp to cd player / or didn’t supply one with my purchase or would have got 5/5.
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