Scott was excellent, friendly and efficient. Our Sony TV had gone a bit faulty and he was able to replace the failed motherboard without issue. Their phone team were also polite, understanding and pat... See more
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We are the South West’s leading independent TV & appliance repair centre providing workshop repair facilities and in-home support for home entertainment equipment and domestic appliances.
Contact info
4 Grace Rd S, Marsh Barton, EX2 8QE, Exeter, United Kingdom
- 01392 409701
- customerservice@repairguys.co.uk
- repairguys.co.uk
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Replacement Panel fitted
Scott came out to replace the screen panel on our LG TV under our John Lewis warranty. He was prompt, courteous, and exceptionally polite—he even insisted on taking his shoes off, which was a lovely touch. He completed the repair quickly while showing fantastic attention to detail and great care. He worked neatly and made sure to clean up, taking away the old panel and all the packaging from the new part. I honestly can’t rate Scott highly enough. Outstanding service!
Mathew came to replace my Samsung…
Mathew came to replace my Samsung fridge ice maker today, after ordering the parts. Professional, friendly and very knowledgeable about Samsung products! Highly recommend !
Scott, LG OLED
Scott, repaired my LG OLED TV which I bought via John Lewis, the power board was the culprit and as soon as he was able to source the part the TV was back up and running like nothing happened to it, can’t thank him enough, tremendous job, highly recommend! Many thanks!
Matthew was fantastic
Matthew was fantastic. He came out to fix our dishwasher and did a brilliant job. Efficient, very knowledgable and really friendly. We would highly recommend.
Matthew
Matthew came out to fix our Samsung washing machine. Had all the parts with him, a quick repair and some guidance for future - all sorted. Ideal!
Excellent service ⭐⭐⭐⭐⭐
The engineer Scott came to my house to repair my TV, he was very professional, polite and fixed the TV nice and quick.
LG OLED TV Repair by Scott…
On the 30th July Scott returned to put a new circuit board in our LG OLED TV. He completed the task effectively and efficiently. We were grateful that he set the TV up with the Internet and didn't just fix it and walk off leaving me to muddle through setting it all up again. Scott was thoroughly pleasant throughout and he clearly knows his job inside out. Previously he had diagnosed the fault and we had to wait for the new part to come in. On the days and time slot he was due he rang or texted with a time he would arrive.
Scott and the office staff are a well oiled team. You speak to real people, not irritating bots ! I would like to give a particular shout out to Angie who was so helpful in arranging the day and time of the visit. She also explained clearly what we should expect. You can have complete trust in The Repair Guys they provide good old fashioned service.
My breadmaker was repaired & returned…
My breadmaker was repaired & returned soon after by Scott. Excellent service
We were having problems with our tv
We were having problems with our tv. Scott thought we needed a replacement part which he he obtained and replaced. He then reset the tv to make sure everything was working. All the time he was very professional and friendly.
I was very happy with the overall…
I was very happy with the overall service from Scott at the Repairs Guys. His communication, timekeeping, explanation and overall service was great, and I would highly recommend him.
Great service with good communication.
Great service with good communication.
Scott did a great job sorting out our problematic TV, which took more than one visit!
Highly recommended.
Thank you

Reply from Repairguys
Great experience with the repair guys
My experience with the repair guys has been a positive one. Tv was collected within the 3 hour slot. Scott arrived, was very knowledgeable, explained what the process would be and a rough time scale . Then when the repair was completed I received another txt with a time slot and then another txt from Scott when he was 15 mins away. Tv was brought in, unpacked and tested for me. Really happy thanks Scott. Time will tell if the Samsung TV stays working which is down to Samsung .

Reply from Repairguys
Scott was very professional
Scott was very professional, most helpful to detail. A credit to his profession. Thank you so much Scott.
Sue Brennan.

Reply from Repairguys
Scott arrived on time and was most…
Scott arrived on time and was most helpful and very personable. Thank you very much

Reply from Repairguys
Had a great experience with Repairguys
Had a great experience with Repairguys. Scott was friendly and helpful. Arrived on time with plenty of notice to take away my TV to get it fixed. Notified me in advance when the TV was ready to be returned. Was packaged well in transit and returned in working order ready for use. Scott even offered to place the TV where required but was happy to do this myself. Overall a friendly, efficient company and the service received from Scott was of a very high standard. Would highly recommend using. A big thank you.

Reply from Repairguys
We had Matt out to do an investigation…
We had Matt out to do an investigation on our Samsung washing machine which had recent broken. He was very thorough with the initial investigation and then went on to explain what had happened and why. This was very helpful in understanding what the issue was and then went on to inform me of what would happen next regarding the report and follow up from Samsung. He also explained what the possible options would be in regards to the repairs. Overall he was very helpful and friendly and I really appreciate them coming out to sort this as quickly and efficiently as they have.

Reply from Repairguys
Great fast service
Great fast service, polite and knowledgeable repair man - Scott. Would highly recommend.

Reply from Repairguys
Very helpful
Very helpful, polite and professional member of staff called Scott who went above and beyond in sorting out our TV. The communication was good and overall I highly recommend this company.

Reply from Repairguys
Had a faulty sony tv that had to be…
Had a faulty sony tv that had to be replaced under warranty. Great communication with Repair guys. Scott turned up on time, replaced and set up new tv. Excellent service. Thanks Scott.

Reply from Repairguys
Happy with repair guys service
Scott visited my property today to fit a new part for my TV. He sent a message letting me know he was 15 mins away and was on time. TV fixed quickly and efficiently. Very pleasant chap, very respectful of my property, took shoes off before walking on carpet without being asked to do so. All in all I am extremely happy with the service. Thank you Scott.

Reply from Repairguys
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