RentalCover.com Reviews 

22,591
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the straightforward and easy process for filing claims, appreciating remarkably fast response times and quick approval. Many consistently report prompt and full payments or refunds, often within a few days, making the overall service highly satisfying and leading them to recommend the company. However, some customers noted communication issues, reporting ignored emails and claims taking weeks to process. Others experienced delays in receiving refunds or had claims declined due to specific conditions, like lacking a police report, or received less than expected.

What people talk about most

Claim

Reviewers mention positive feedback about the claim process, often describing it as easy, straightforward,... See more

Service

People report positive experiences with service, with many expressing satisfaction and gratitude for the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the speed and ease of the... See more

Response time

Customers had positive experiences with response times, with many reporting quick turnarounds for claims and... See more

Refund

Consumers generally report positive experiences with the refund process, often describing it as quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Price was fair, and we ended up needing it when we were hit on our return journey! The process of getting a submitting our claim was straight forward, the communication was quick and thorough, and eve... See more

Rated 5 out of 5 stars

I took RentalCover on a whim for a car rental in Europe. A scratch in the door from a very tight garage exit resulted in a bill of over $3,000. I had low expectations for coverage based on my prior ex... See more

Rated 5 out of 5 stars

Brilliant company to deal with. We needed to make a claim, after Green Motion stated we damaged the hire car ( we do not believe we did, and would never use them again) We filled in a very strait... See more

Rated 5 out of 5 stars

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response cam... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,591)

6,020 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Satisfied

I had an unfortunate situation after returning a rented car a rim was marked and I was charged for the repair.
I claimed the refund and in a matter of few days I was reimbursed with no much fuss, a simple single page process where you can upload the necessary documents.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

RentalCover.com - Fantastic

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response came back quickly and payment made within days, start to finish within 7 days. Fantastic.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I've used RentalCover.com for many…

I've used RentalCover.com for many trips driving mainly in Europe and some here in Australia and have never had to make a claim until a short trip in QLD recently.
Apparently, there was a small chip in the windscreen that i didn't see when i picked up the car, so i had to pay for that, I'll never use that car rental again.
RentalCover online claim was easy so i had all the details and did the claim at the airport and received full payment within 3 business days, thanks RentalCover.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

I am very satisfied with Rentalcover

I am very satisfied with Rentalcover. My request was handled quickly and easily. I am very grateful for the support and will take out insurance through Rentalcover for every rental in the future.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick & efficient refunds

I’ve used this company on all of my hire cars and have had to make claims. The process is quick and efficient with refunds deposited into my account within a few days. I’d highly recommend.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

The process was easy

THre process was easy. The rental Car company sent most of the needed information. The few documet I did need I scanned but I could have used my phone. Electronic submission. They reviewed it and allowed for currency changes and information formatting fro the Rental Companies report. They even prorated the taxes on the bill! Excellent. And then the money was sent to me quickly via Venmo! I could not ask for more.

30 June 2026
Unprompted review
Rated 4 out of 5 stars

Very quick on the response and returned…

Very quick on the response and returned the damage I paid. The only issue is the exchange rate used. The invoice was in Euro but compared to what I was charged from my credit card company the money I received from you is about $60 short of a 1200 Euro repair cost. Do not know why such a difference in the exchange rate. Otherwise I would have given a 5 star rating.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Online account and claim management is really easy to use with clear instructions. Got my claim approved and paid into my account within <48 hours. Thank you!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Claim handle


I highly recommend this car insurance company. They handled my claim quickly, efficiently, and professionally, making the entire process smooth and hassle-free.

15 July 2026
Unprompted review

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