RentalCover.com Reviews 

22,576
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 4,896 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the ease and speed of the claim process, with many noting claims are approved and paid very quickly, often within hours or days. People praise the efficient and reliable service, describing it as superb. Consumers appreciate the straightforward online application and prompt reimbursement, making the overall experience positive and hassle-free. However, some people mentioned significant difficulties with the claims process. A minority of customers reported that their claims were denied or experienced long delays, with some even noting issues with payment after approval. Some reviewers also noted a lack of communication or accountability when issues arose, leading to frustration and difficulties with refunds.

What people talk about most

Claim

Clients share positive opinions on claim, with many reviewers highlighting the speed and ease of the process.... See more

Service

Users describe positive interactions with service, highlighting its speed, efficiency, and reliability. Many... See more

Payment

Customers consistently note positive experiences with payment, highlighting the ease and speed of the... See more

Response time

Consumers find response times to be overwhelmingly positive, with many reporting swift claim approvals and... See more

Refund

People report positive experiences with refund, highlighting the speed and efficiency of the process. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Happy with rental cover- fair bit of paperwork, but clear process, good communication, and promptly settled. Not happy with Car Italy Rental co. -as per other reviews , seems they are running a scam.... See more

Rated 5 out of 5 stars

Had an incident when returning the rental car leading to a charge to my card. Did a claim late evening, got a positive reply the next morning and payment on my account the day after. Cannot expect... See more

Rated 5 out of 5 stars

A serious and reliable company, they offer a 5stars service. Easy to find the best and most convenient protection, the most surprising fact is how fast it was closing the claim and being paid. Mayb... See more

Rated 5 out of 5 stars

I purchased the extra cover for my rental car just 1 day before living for my holiday.I looked at for 2 weeks questioning if it was worth it paying the extra money when the rental did include insuran... See more


Company details

  1. Insurance Agency
  2. Auto Insurance Agency

Written by the company

RentalCover.com provides complete protection for your rental vehicle, at a fraction of the cost charged by rental car companies. We offer much better car hire coverage with zero excess. Be fully covered with no exclusions unlike other waivers offered where a customer would usually need to pay significantly more to cover windscreen, keys, underbody, tires etc. Our claims are processed in 1-3 days plus we have a 100% free cancellation guarantee up until 24h before pick-up.

Don’t let rental car damage cost you thousands!

Written by the company

Get full bumper-to-bumper protection with $0 deductible for any rental car or car share or motorhome worldwide for $134 less† than Collision Damage Waiver at the rental desk.
RentalCover.com provides complete protection against theft and costly damage to your rental vehicle, at a significant savings to the rates charged by rental car companies. Get the peace of mind that comes from knowing that a small scrape won’t turn into thousands of dollars of repair costs and fees. We provide even more complete protection than the loss or collision damage waiver offered by leading rental car companies, at a fraction of the price.
Compatible with ANY rental car company WORLDWIDE!

50% cheaper than the insurance offered at the rental desk

If you find a cheaper policy just email us the quote and we will beat it.

If you find a cheaper policy just email us the quote and we will beat it.
We also have an unconditional return policy, you can modify, extend/reduce and cancel any policy before the trip commencement date and receive a full refund.

Contact info

4.8

Excellent

TrustScore 5 out of 5

23K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(22,576)

6,006 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Simple application form

Simple application form . Great for UK people living in Spain. I am buying the cover for my wife and hope that with the simplicity of the application form all will be well - otherwise O would have given full marks.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very easy and fair

I’ve used RentalCover.com several times for overseas car rental on trips in Italy & the UK, and it’s super easy and very fair pricing. I’ve never had to make a claim, but I’m a huge fan of the service so far. Recommended.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy and Efficient

Using the website to submit my claim was very easy. I did have an issue with uploading PDF files, but the system accepted images of the PDFs and were readable. I was able to submit my claim in 5 to 10 minutes on a cellphone, and that included converting the PDFs to images. My claim was approved within an hour and my payment was ready with 4 hours, truly exceeding my expectations. The funds appeared in my account the next day. Truly a great experience!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Reimbursement for the car damage was…

Reimbursement for the car damage was quick once the rental company provided all the documents. I will continue to use this company, as it costs half as much as the insurance offered by the rental agency.

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful, great communication.

It was quite stressful to find damage on our rental car. Communication with RentalCover.com was straightforward, they were clear in their instructions as to what I needed to provide. They kept communicating throughout the process. My claim was settled to my satisfaction. Thanks team!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied

I had an unfortunate situation after returning a rented car a rim was marked and I was charged for the repair.
I claimed the refund and in a matter of few days I was reimbursed with no much fuss, a simple single page process where you can upload the necessary documents.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

RentalCover.com - Fantastic

I have used RentalCover.com for over 5 years when hiring cars, saving me 50-70% against the cover offered by the rental companies. Recently I needed to make a claim, the process was easy, response came back quickly and payment made within days, start to finish within 7 days. Fantastic.

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I've used RentalCover.com for many…

I've used RentalCover.com for many trips driving mainly in Europe and some here in Australia and have never had to make a claim until a short trip in QLD recently.
Apparently, there was a small chip in the windscreen that i didn't see when i picked up the car, so i had to pay for that, I'll never use that car rental again.
RentalCover online claim was easy so i had all the details and did the claim at the airport and received full payment within 3 business days, thanks RentalCover.

10 July 2026
Unprompted review

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