Premier Vehicle Group Ltd Reviews 

837
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally patient, friendly, and attentive throughout the entire vehicle selection process. Many people mention that team members take the time to answer all questions thoroughly without making anyone feel rushed or pressured. Consumers note that the overall leasing procedure is entirely seamless, professional, and completely stress-free from start to finish. Reviewers also appreciate the excellent delivery service, noting that vehicles arrive on time and that communication remains consistent until handover. Buyers consistently value the personal touch and dedication provided, making them eager to return for future vehicle needs.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as professional, knowledgeable, and genuinely... See more

Service

Clients share satisfaction regarding the service, frequently highlighting a stress-free process from start to... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional satisfaction and support... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, efficient, and stress-free journey from... See more

Delivery service

Customers consistently note positive experiences with delivery service, praising vehicles arriving on the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Outstanding Service – Elliot Made It Easy! I can’t thank Elliot enough for his incredible help in finding me the perfect car on finance. From the very beginning, he was knowledgeable, transparent, a... See more

Rated 5 out of 5 stars

Cannot recommend Elliott enough - been to a few dealerships but Elliott showed us what it should be like buying a premium vehicle. Always on hand, answered EVERY single question and was more than ha... See more

Rated 5 out of 5 stars

First time dealing with Premier, excellent experience from minute one. I dealt with Elliot during the process, he was brilliant with me and also has the patience of a saint, we managed to find the... See more

Rated 5 out of 5 stars

Yet another A1 experience from end to end from Premier Vehicle Group. Elliott & Charlotte in there were consummate professionals all the way through and are a credit to the business. Yet another car a... See more


Company details

  1. Leasing Service

Written by the company

New Car and Van Leasing Specialists / Low Rate Finance On Used Vehicles


Contact info

4.9

Excellent

TrustScore 5 out of 5

837 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(837)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Son’s First Car !

Premier Vehicle Group made the whole process of securing finance for my son’s car smooth and stress-free. The team was friendly, transparent, and really went the extra mile to find the best deal. Highly recommend them for anyone looking for reliable vehicle finance support.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

5-Star PVG

My second car from PVG, service and communication has been 5* on both occasions.

Massive thank you to both Jonny and Charlotte on ensuring a swift and smooth process on my new car, both legends!

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

We had the absolute pleasure of liaising with Elliott whilst buying a car. He was helpful, friendly and professional throughout the whole process. Easy to liase with, quick to respond and happy to answer any questions and queries we may have had.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Quality service throughout

Quality service throughout, made it quick and easy to part exchange and find the perfect new car. Jonny and Charlotte were quick to respond to any questions and kept me updated regularly! Highly recommend Premier to anyone!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

Very impressed and pleased with the overall service. Carried out exactly what they said they would do. No delays, upfront and honest from the very beginning and no false delivery dates just to seal the deal… thank you.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

Top notch customer service

Thank you so much for finding us our new family car! Elliot and Charlotte were so helpful and approachable the whole way through and made the process seamless, we will definitely be continuing with them in future 👍🏼

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Elliot and charlotte were great !!

Elliot and charlotte were great ! They helped me along the way with any questions that I had and were very honest which goes a long way with me !
They were quick to respond and overall very nice and genuine people to deal with.
Thank you for helping me get the car I have always wanted !

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience

Thank you to Premier Vehicle Group for providing a fantastic service.
Elliott and Charlotte have been incredibly helpful throughout the process of sourcing & delivering my new car.
I would highly recommend the ‘hassle free’ experience which Premier offer.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

5/5 Service from Jonny & Charlotte !!!

5/5 service from Jonny & Charlotte as always. Premier Vehicle Group have got and source in the best vehicles and managed to find me the most perfect spec for my new M3. The communication and friendliness is amazing and they make the car buying process effortless!! I’ve bought 3 of my cars in the last year from them and will continue to do so in the near future, Big thanks !

28 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased a new car through…

I recently purchased a new car through Premier Vehicle Group, and I couldn’t be happier with the experience. Charlotte and Elliott were fantastic throughout the entire process. Their professionalism and friendly approach made everything seamless and enjoyable. They truly went above and beyond to ensure I was satisfied, and their efforts genuinely brought a smile to my face. I highly recommend Premier Vehicle Group to anyone looking for top-notch service and a pleasant car-buying experience.

28 March 2025
Unprompted review
Rated 5 out of 5 stars

First Class

From the first enquiry I made, right the way through to collection, the Premier Vehicle Group were first class. Special mention to both Elliot and Charlotte who were fantastic. Couldn’t recommend them highly enough.

24 March 2025
Unprompted review
Rated 5 out of 5 stars

Jono & Charlotte were fantastic through…

Jono & Charlotte were fantastic through the whole process. Very communicative, responsive and helpful. Not just a one-off either, it was the same a couple of years ago with another vehicle. Highly recommend.

20 March 2025
Unprompted review

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