Getting a hip replacement in India as an American felt really daunting at first, but PlacidWay made the whole thing so simple. They helped me find an amazing hospital and a great doctor, and set up al... See more
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It’s a very good interactive session with Dr sir . Pl share me details of quote if available and other details as so that we can do required test and proced further
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Tania made me feel like I was important enough to be considered for my humanity and not just my pocketbook. People like Tania have a tendency to move up in the ranks not only because they are sharp... See more
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The staff was responsive enough to answer all my questions including the basic ones like what should I be carrying, what would be safe and all. It started from the quote submission and ended until the... See more
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Company details
Written by the company
PlacidWay is a global medical tourism platform that helps patients make informed, confident healthcare decisions. Since 2007, we've built a trusted network of 2,000+ accredited hospitals and clinics across 60+ countries, where patients can explore specialties such as dental care, cosmetic surgery, orthopedics, regenerative medicine, and fertility treatment with transparent pricing and the freedom to choose the right provider. Via virtual consultations, we connect patients directly with providers, allowing them to ask questions and proceed with confidence. Committed to accessible care, PlacidWay helps patients save up to 70% on treatment, avoid long wait times, and access procedures unavailable locally backed by personalized support at every step.
Contact info
9800 Mount Pyramid Ct #400, 80112, Englewood, United States
- 888-296-6664
- info@placidway.com
- placidway.com
4.8
Excellent
167 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Throughout my experience
Throughout my experience, I have witnessed firsthand how deeply they care about the customer’s perception. Even though there are no absolute guarantees in the medical field, PlacidWay strives to follow all necessary procedures to ensure a safe and satisfactory experience.
The team is incredibly supportive and attentive, always ready to assist and provide the best possible service. Their dedication and commitment reflect a high level of professionalism, especially in such a delicate field. Additionally, I have had the opportunity to learn and grow as a professional, which speaks volumes about the quality of the work environment they offer.
I highly recommend PlacidWay to anyone looking for a reliable and professional medical tourism experience, as they guarantee personalized and careful attention at every step of the process.
1 August 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Angela,
Thank you for sharing your positive experience with PlacidWay. We're delighted to hear that our commitment to customer care and professionalism made a significant impact on you.
At PlacidWay, we pride ourselves on creating a supportive and attentive environment, not only for our clients but also for our team members. Your feedback highlights our dedication to providing a safe and satisfactory experience in the medical tourism field, and it’s wonderful to hear that you felt supported and valued during your time with us.
We are particularly pleased that you found opportunities for professional growth within our team. Fostering a nurturing and educational work environment is a key priority for us, as we believe it reflects the quality and integrity of our services.
To anyone considering joining the PlacidWay team, Angela’s experience is a testament to our commitment to both our clients and our employees. We strive to ensure that every team member feels valued, supported, and empowered to deliver the best possible service.
Thank you once again, Angela, for your kind words and recommendation. We wish you all the best in your future endeavors and hope to continue making a positive impact on many more lives.
Best regards,
PlacidWay Medical Tourism
A joke for a company
A joke for a company
Scamming employees
Salary is a joke
The CEO is a person who has no understand for business
And it's everyone's mistake but him
1 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Rahaf,
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you had a negative experience with our company. At PlacidWay, we strive to create a supportive and productive work environment for all our team members.
We would like to address a few points in your review. Our decision to engage team members as private contractors allows us to offer flexibility and a range of opportunities for professional growth. This practice is in line with industry standards and helps us adapt to the dynamic needs of our business.
Regarding your comments about our management and CEO, we understand that clear communication and mutual understanding are crucial for success. We value all feedback and continually strive to improve our processes to ensure that our goals and expectations are transparent to everyone.
It’s important to note that many of our team members have been with us for four to five years and have expressed their satisfaction with their roles and the company culture. We believe that a long-term commitment from our employees speaks volumes about our working environment and the opportunities for growth we provide.
We regret that your experience did not align with these positive aspects, and we wish you the best in your future endeavors. We are always open to constructive feedback and are committed to making improvements where needed.
Sincerely,
PlacidWay Medical Tourism
I contacted Placid Way to inquire about Stem Cell
I contacted Placid Way to inquire about stem cell treatment. Gonzalo, ask for medical history and the destination city for the treatment. He searched and screened 5 or 6 clinics in Cancun until he found the perfect fit. He always responded to my questions and calls quickly. We're very happy with the clinic, treatment, quality control and Dr. A.
Definitely, a 5 star service. I highly recommend Placid Way services for all medical tourism.
16 January 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Michael,
Thank you for taking the time to share your positive experience with Placid Way. We're thrilled to hear that Gonzalo was able to help you find the perfect clinic in Cancun for your stem cell treatment.
We understand that choosing a medical tourism provider can be a daunting task, so we strive to make the process as smooth and stress-free as possible. We're delighted that you found our service to be helpful and efficient.
We're also very happy to hear that you were pleased with the clinic, treatment, and Dr. A. Our team works hard to ensure that our clients receive the highest quality care possible.
Thank you again for your kind words and recommendation. We wish you all the best in your continued health journey.
Sincerely,
The Placid Way Team
I WAS THERE IN JUNE (TIJUANA CLINIC) WHAT AN EXPERIENCE!!!…
I WAS THERE IN JUNE (TIJUANA CLINIC) CLEAN AND OK ...PAID 7K FOR 3 DAYS THEY PROMISS THE WORLD ,PROMISSES PROMISSES .PROMISSES
I LEFT AND YOU WILL BETTER WITH A WEEK ...ACTUALLY I DID GET WORSEN .SAD REALITY
(SPINAL STENOSIS) THEY FINALLY GAVE ME MEDICINES TO STOP THE PAIN..HARD TO BELIEVE!!!
30 June 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your honest feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your health and satisfaction are our top priorities, and we would like to discuss your case in more detail to better understand what happened and see how we can help. Please reach out to us directly at (info@placidway.com) so we can address this further. We hope to assist you in any way we can.
After a terrifying experience, PlacidWay saved the day!
My partner and I were looking at getting full dental implants and it was going to cost around $80 grand in the United States. We started checking in Mexico and it was so much cheaper. We thought we could negotiate everything ourselves and we found a recommendation from a friend and jumped in without knowing anything.
We were afraid to use a service like PlacidWay because we thought it was going to add a layer of expense to the service. We had been saving up but didn't think we could afford to get a third party involved.
After my partner endured 11 hours straight with no breaks and ended up with a fractured partial denture and no teeth, we were beside ourselves. Our entire future seemed ruined and we were in Mexico where we had no recourse.
That's when I found PlacidWay online. I started messaging with Guillermo and he connected me with the best surgeon ever. I was able to meet him via video conference and was instantly comfortable around him. He was always available to answer questions and went out of his way to make sure we understood exactly what was going to happen.
When I went in to get my surgery, it took about 3 hours. They knocked me out and when I came to it was done. No complications and surprisingly no pain. They were even able to fix the two implants from the other doctor that failed in my partner's mouth the same day. And when you consider it was half the price of the other dentist and a small fraction of the price in the US, we were so pleased.
Throughout the entire process, Guillermo was our hero. He handled everything. When we showed up and couldn't find the office, for example, he was on it. He arranged for someone to come out and direct us within minutes of contacting him. He is so attentive and so kind, it made a terrifying experience so much better.
And the wild thing is that you don't pay directly to Placidway. They work with the dentist and get compensated from them. I would have gladly paid Guillermo for all that he did for me and for my partner. In fact, he is still checking in on us regularly while we wait for six months for our final checkup. Really amazing service. We are so happy. I can't imagine doing anything like this again without PlacidWay.
11 June 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Jason, for sharing your incredible story! We are so grateful that you trusted PlacidWay after such a terrifying experience, and it’s wonderful to hear that Guillermo was able to turn things around for you and your partner. Your journey, from facing challenges to receiving successful treatment, truly highlights the importance of connecting patients with the right professionals. We’re thrilled that the new surgeon exceeded your expectations and that everything went smoothly. Guillermo’s dedication to ensuring a positive outcome, even going above and beyond during your visit, is something we pride ourselves on. Your satisfaction and relief mean the world to us, and we’re here for you every step of the way. Thank you again for your kind words!
Best regards,
PlacidWay Medical Tourism
Stem cells Vega clinic, Bangkok
The staff and the place and everything about beeing treated with stemcells at Vega clinic, Bangkok was pleasent and a deelight, I was treated for spinal-stenosis in my neck, I had a general transfusion of stemcells in my body, and allthough I was functioning ok for at man of my age (56), I had a sexual rejuvenation, stemcells shot directly into my penis, the problem with the treatment is that it had no effect on any of my problems except my penis, which has made me completely, like COMPLETELY impotent within a month after treatment at the clinic, I fail to see that it should not be related.
I am currently trying to go to Germany for a check up on why that is, and to find a cure, but I fear it is irreversable.
It is the absolute oppesite effect from what all the stemcell-clinics advertise, I beg all of you to not go down that road, for that problem..
18 April 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Thomas,
Thank you for sharing your experience with us, and we’re truly sorry to hear about the outcome of your treatment. We take all feedback seriously and deeply regret that the procedure did not meet your expectations, particularly regarding the side effects you’ve described. Your health and well-being are our highest priorities, and we would like to understand more about your case. Please reach out to us directly at [info@placidway.com] so we can discuss your situation and assist in any way possible.
We hope to find a solution together and wish you the best in your continued search for answers.
It was a great exp they was kind and…
It was a great exp they was kind and courtesy and I didn’t speak Spanish but they helped me
thru it to help me understand the process
15 July 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your feedback, Farrah! We’re thrilled to hear that you had a great experience with us. Our team always strives to make sure every patient feels comfortable, and we’re glad we could help you navigate the process, even with the language barrier. It’s wonderful to know that our kindness and support made a difference for you. If you ever need anything in the future, we’re here to help!
Best regards,
PlacidWay Medical Tourism
Chaos and incompetence extraordinaire
Quite frankly I don’t know if the employees are paid or volunteers because it seems like no one is doing anything - this is the worst medical agency I’ve ever dealt with. No one was able to explain things to me either in a timely manner or correctly.
Let’s start with “Raquel”: I had had organized with her days in advance where and when I would need to be picked up initially and when I arrived she had not had anything prepared - she thought I was in a totally different city. I had to wait over an hour to get an impromptu ride organized by my poor surgeon herself. And the only compensation or apology I got was “my bad”.
When I got to the facilities, no one explained the processes or itinerary from Placidways side even though a coordinator “Ricardo” was apparently there. The only contact I had with someone there was finally when I started having a panic attack because I was confused with how uninformed I was - Ricardo then just got frustrated with ME like it was strange that I’d be feeling that way. The only sense I get from this agency is they want to take the most amount of money with the least amount of effort. I would have had a better experience just organizing things myself.
6 July 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for your feedback, Mari. We take all comments seriously and strive to improve our services continuously. We apologize for any inconvenience you may have experienced. At PlacidWay, our goal is to provide seamless and supportive medical travel experiences for our clients.
We sincerely apologize if there was any miscommunication or confusion regarding your transportation and coordination. We are committed to ensuring that our clients receive clear and timely information. Our team is trained to provide detailed itineraries and support throughout your journey.
Regarding the incident with Raquel and Ricardo, we are conducting a thorough review to understand what went wrong and to ensure that such issues are not repeated. We genuinely regret any frustration or inconvenience you faced.
Please rest assured that this is our first such experience, and we are really sorry for any distress this may have caused. We are committed to the highest standards of service. We value your feedback and will use it to enhance our processes and training. If you would like to discuss your experience further or if there is anything we can do to assist you, please contact our customer service team directly.
We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best Regards,
PlacidWay Medical Tourism
Far exceeded our expectations and plan on returning!
I was beyond impressed with every part of the process! From the first step of the initial researching phase to the actual procedure, and communication regarding all things, far exceeded my expectations! Also, they were very flexible with some changes in dates that we had to make due to family circumstances, and the kindness and understanding we received was amazing! I highly recommend PlacidWay to anyone considering stem cells. My son is 3 years old, diagnosed with cerebral palsy, legally blind with optic nerve hypoplasia, multiple brain anomalies, and developmentally delayed. His tone, strength, awareness, vision, and overall wellbeing showed significant improvement within the first couple of days post-treatment. When we arrived back home, even my husband noticed a huge difference in multiple areas. We are very blessed and most definitely plan on returning!
25 June 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear KK Bodiford,
Thank you so much for your wonderful review! We’re truly honored to have been part of your son’s healing journey and thrilled to hear about the improvements you’ve noticed. Your kind words about our process, flexibility, and understanding mean the world to us. It’s always our goal to provide the best possible care and support, and we’re so happy that your experience exceeded expectations. We look forward to welcoming you back and continuing to assist your family in any way we can. Wishing your son continued progress and good health!
Warm regards,
PlacidWay Medical Tourism
Great research was done
Great research was done. Very helpful & very active on the conversation. I was referred to Odonto Liuzzi in Rio De Janeiro, caught my flight from Canada and did not regret my choice. The whole staff is amazing, spotless place, professional and nice environment. It added a great experience to my first time visiting Brasil!
28 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Amie,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that you were satisfied with the research and support you received, and that your visit to Odonto Liuzzi in Rio de Janeiro exceeded your expectations. It’s fantastic that your first visit to Brazil was such a positive one! We’re so glad to have been part of your journey, and if you ever need anything in the future, we’re here to help.
Wishing you all the best,
Regards
PlacidWay Medical Tourism
Ricardo is the most kind and caring…
Ricardo is the most kind and caring person. He knows his job and does it well. He walks you through every step. He always here if you have questions or if you need reassuring. I'm went ahead and booked my surgery for June 5th. Because I trusted Ricardo 💯
28 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your kind words, Tresa! We're Glad to hear that Ricardo made your experience so reassuring and smooth. He truly takes pride in guiding our patients through every step of their journey and making sure all questions are answered. It's wonderful to know that his care and expertise earned your trust for such an important decision. We’re excited for your upcoming surgery on June 5th, and we’ll be here to support you every step of the way. If you need anything at all before the big day, don’t hesitate to reach out. You’re in great hands with Ricardo and the team! 😊
Regards,
PlacidWay Medical Tourism
I just want to say that Guillermo was fantastic. He went up and beyond to help me in finding a dentist to fit my needs. He gave me sufficient info on dental implants MEXICO 🤗👍🏼😁
I just want to say that Guirllermo is doing a wonderful job. Thank you!!!!
18 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for your wonderful feedback, Erica! We're Happy to hear that Guillermo went above and beyond to help you find the perfect dentist for your dental implant needs in Mexico. His dedication to ensuring our patients have all the information and support they need truly shines through, and we’re glad you had such a positive experience. We’ll make sure to pass along your kind words to Guillermo – he’ll be so happy to hear them! 😊 If you need anything else, we’re always here for you.
Regards,
PlacidWay Medical Tourism
Great experience
I found PlacidWay online and they were quick to answer and introduced me to few hospitals in different countries. I choose Turan Turan and choumoukh was fabulous in everything. She guided me for the paper work for the visa and kept me informed for everything. My brother was in good hands. The price is better compared to many other countries. I am very satisfied. I would recommend the service of PlacidWay and Turan Turan Robotic clinic.Eve.
21 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much, Eve, for sharing your wonderful experience! Good to hear that Choumoukh provided you with excellent support throughout the process and helped ensure everything went smoothly, from paperwork to keeping you informed.
We’re glad your brother was in good hands at Turan Turan Robotic Clinic and that you found the price competitive compared to other countries.
Your satisfaction means the world to us, and we truly appreciate your recommendation. If you ever need assistance in the future, we’re always here for you!
Regards,
PlacidWay Medical Tourism
Thank you Ricardo!!!
I’ve had a really great experience using Placidway on deciding what medical group I wanted to go through in Tijuana for my mommy makeover. Ricardo has been very helpful explaining everything, setting everything up and walking me through it. Also he’s been very patient with me over the last few months with my 101 questions. Thank you so much Ricardo!! Sept can’t get here fast enough!
15 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much for sharing your experience, LCrews! We're genuinely happy to hear that Ricardo has been there for you every step of the way, answering all of your questions and ensuring you're comfortable with every detail of your mommy makeover journey. It’s always great to know our team is making the process easier and more reassuring. We completely understand the excitement—September will be here before you know it! If you need anything else in the meantime, don’t hesitate to reach out. Ricardo and the team are always here for you!
Regards,
PlacidWay Medical Tourism
Reply from PlacidWay Medical Tourism
Thank you, Eaindrae, for your kind words! We're so glad to hear that you felt well taken care of throughout your experience. Patience and attentive care are core values for us, and it's wonderful to know that you appreciated that. If you need any further assistance, we’re always here to help!
Regards,
PlacidWay Medical Tourism
Very professional
My experience was with vidya was very professional and was very helpful with everything and the nurse I spoke to was very professional too thankyou for ur help im given u a 5 star rating.
11 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much, Michael, for your 5-star rating! We’re thrilled to hear that Vidya and the nurse provided you with such a professional and helpful experience. It’s always our goal to make sure you feel well supported every step of the way. If you have any further questions or need assistance, don’t hesitate to reach out. We’re always here to help!
Regards,
PlacidWay Medical Tourism
Istanbul Okan University Hospital
Istanbul Okan University Hospital, as a provider which is collaborating with Placidway for last months,I have had the pleasure of working closely with Placidway and coordinators, speciallity Fatemeh Tajahmadi. Their dedication and professionalism have been exceptional. Their effort is highly appreciated and made our collaboration with Placidway seamless and fruitful.
4 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Mostafa, for your kind words and for sharing your experience with Istanbul Okan University Hospital's collaboration with PlacidWay. We’re truly honored to be working closely with such a prestigious hospital, and it’s wonderful to hear that Fatemeh Tajahmadi and our team have made the partnership seamless and productive. We deeply appreciate your recognition of our dedication and professionalism, and we look forward to continuing our successful collaboration in the future!
Regards,
PlacidWay Medical Tourism
"As a hospital representative
"As a hospital representative, I have had the pleasure of working closely with the PlacidWay coordinator,Fatemeh Tajahmadi and I must say, their professionalism and dedication have been exceptional. From the initial inquiry to the finalization of arrangements, they demonstrated a deep understanding of our hospital's services and were instrumental in facilitating smooth communication between us and potential patients. Their attention to detail, prompt responses, and commitment to ensuring patient satisfaction have made our collaboration seamless and fruitful. We highly appreciate their efforts and look forward to continuing our partnership with PlacidWay coordinator in the future."
3 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you so much, Rayn Ali, for your thoughtful feedback. It’s truly rewarding to hear that Fatemeh Tajahmadi and our team have provided exceptional professionalism and dedication in facilitating a seamless collaboration with your hospital. We pride ourselves on understanding the unique needs of our partners and ensuring smooth communication with potential patients. Your recognition of our efforts means a great deal to us, and we are excited to continue building on this successful partnership. Thank you again for your trust and support!
Regards,
PlacidWay Medical Tourism
My experience so far is exceptional
My experience so far is exceptional, professional and reassuring.
Nothing is to much trouble, my questions always get answered very quickly..
I am looking forward to my treatment.
Highly recommended 5 stars +
3 May 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you, Nicola, for your kind words! We're happy to know that you had a positive experience with us and that your questions were answered quickly. We're glad you feel reassured and look forward to supporting you throughout your treatment.
Best regards,
PlacidWay Medical Tourism
Excellent service!
This company really helped facilitate my first dental tourism trip. They made sure to check on me during the entire process from choosing a dentist to making sure I was able to get there safely. The dentist I chose was very professional and was more efficient than my regular dentist here in Atlanta. I will definitely be using them again when I come back for more work. I highly recommend them.
29 April 2024
Unprompted review
Reply from PlacidWay Medical Tourism
Thank you for sharing your experience, Logistical Styles! We’re pleased to hear that we could support you throughout your first dental tourism trip and that everything went smoothly. It’s great to know you were satisfied with the dentist and overall service. We look forward to assisting you again in the future!
Best regards,
PlacidWay Medical Tourism.
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