This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you throug... See more
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I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world. What I like most... See more
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The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt a... See more
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In the beginning it looked like too good to be true, but it was indeed true! What a great seamless system PlacidWay has! The coordinator, Gerald was just fantastic in every aspect of coordination, i... See more
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Company details
Written by the company
PlacidWay is widely praised for its excellent customer service and efficient coordination. Reviewers consistently highlight the professionalism and helpfulness of the staff, who make the process of accessing global healthcare seamless and stress-free. Many customers appreciate the ease of communication and the promptness in addressing their needs. With savings of up to 70% on treatments abroad, PlacidWay provides affordable access to world-class care. While some feedback mentions pricing fluctuations, the overall experience is overwhelmingly positive, with patients feeling supported and empowered throughout their healthcare journey.
Contact info
9800 Mount Pyramid Ct #400, 80112, Englewood, CO, United States
- 888-296-6664
- info@placidway.com
- placidway.com
4.7
Excellent
132 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional Service and Teamwork – Highly Recommended
I had an excellent experience with PlacidWay Medical Tourism. From start to finish, the process was handled with a high level of professionalism and care.
A special mention to Achmad, who was outstanding throughout the entire journey. His communication was clear, prompt, and reassuring, making the process smooth and stress-free. He demonstrated exceptional teamwork, coordinating seamlessly with all parties involved and ensuring that every detail was managed efficiently.
Achmad’s dedication, responsiveness, and ability to keep everything well-organized truly stood out. It’s rare to find someone who combines professionalism with such strong interpersonal and communication skills.
I highly recommend PlacidWay and sincerely appreciate the excellent support provided by Achmad
3 April 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Agile Orthopaedic Services,
Thank you so much for your kind words! We are glad to hear that you had such a smooth and stress-free experience with us. It is wonderful to know that Achmad provided the professional and clear communication you needed to feel at ease throughout your journey.
At PlacidWay Medical Tourism, we take great pride in our team’s ability to coordinate every detail efficiently, and we will be sure to share your appreciation with Achmad. Helping our clients navigate their healthcare options with confidence is what we do best. If you ever need further assistance or have more questions in the future, we are always here to help.
Regards,
PlacidWay Medical Tourism
Excellent experience with PlacidWay!
I am truly impressed with the PlacidWay app. The interface is user-friendly, easy to navigate, and provides a wealth of useful information about medical services around the world.
What I like most is how the app allows me to easily search and compare reputable clinics and hospitals with transparent pricing. The support team is also very responsive and helpful, which made me feel much more confident when choosing services abroad.
In addition, PlacidWay offers detailed guidance materials that helped me clearly understand the treatment process and prepare well in advance. It is truly a reliable platform for anyone looking for international healthcare services.
I will definitely continue using and recommending PlacidWay to my friends and family!
8 April 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Chinh Nguyễn,
Thank you for sharing your experience with us! We are happy to hear that you found the PlacidWay app easy to use and that the clinic comparisons and pricing transparency helped you feel more confident in your decisions.
It is great to know that our support team and guidance materials made your international healthcare journey clearer and more manageable. Our goal at PlacidWay Medical Tourism is to make sure every patient feels prepared and supported when seeking care abroad. We truly appreciate your recommendation to your friends and family, and we look forward to assisting you again whenever you need us.
Regards,
PlacidWay Medical Tourism
Good approach and follow up.
8 April 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Amani Hugos,
Thank you for sharing your feedback with us! We are happy to hear that you appreciated our approach and the follow-up care you received. At PlacidWay Medical Tourism, we work hard to ensure every patient feels supported from the very first contact through to their recovery.
Knowing that our process met your expectations means a lot to our team. We are always here if you need any further assistance or have more questions in the future.
Regards,
PlacidWay Medical Tourism
Very active and efficient
Very active and efficient. They make sure that you keep in touch with the medical personnel
2 April 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Sibs,
Thank you for sharing your experience with us! We are glad to hear that you found our team active and efficient during your journey.
Communication is a key part of what we do at PlacidWay Medical Tourism, and it’s great to know that our efforts to keep you connected with your medical personnel made a difference. Making sure you feel supported and informed is always our goal.
If you ever need assistance again or have more questions, please feel free to reach out to us.
Regards,
PlacidWay Medical Tourism
Great service
26 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Jhunina Estacio,
Thank you so much for your feedback! We truly appreciate your kind words and are happy that we could assist you with your medical tourism journey. At PlacidWay Medical Tourism, our goal is to make sure every patient feels supported and well-informed.
If you have any further questions or need assistance in the future, we’re always here for you!
Regards,
PlacidWay Medical Tourism
This is one of the best websites for…
This is one of the best websites for people who have health problems and don’t know where to go or which hospital to choose. They provide very fast and helpful information and they guide you through the whole process.
If you are confused about which treatment or therapy you should consider, they respond quickly and help you understand your options. Their answers are clear, professional, and very supportive.
I am especially grateful to Yasemin, who assisted me a lot during this difficult time. She responded to my messages very quickly and patiently answered all my questions. Her help made many things much clearer for me.
I truly appreciate the support from the whole team. I highly recommend this platform to anyone who needs medical guidance and doesn’t know where to start !
14 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Latifa Aydinli,
Thank you for sharing such a detailed and thoughtful review of your experience. We are so glad to hear that our platform provided the clarity and direction you needed during a challenging time.
It is wonderful to know that Yasemin provided the patient and professional support you deserved. We will be sure to pass your kind words along to her and the rest of the team. Our main goal at PlacidWay Medical Tourism is to simplify the process of finding high-quality healthcare and to ensure no one feels alone when navigating their treatment options.
We truly appreciate your recommendation to others who might be looking for a place to start their medical journey. If you ever have more questions or need further guidance in the future, please know that we are always here to help.
Regards,
PlacidWay Medical Tourism
Extremely pleased client
The way I am treated it gives my experience a pleasure and the feeling that I am supported...I want to underline the support of Sheena who is always standing by whenever I ask her...she is so prompt and supportive at all times...
6 January 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Christina Christoforou,
Thank you so much for sharing such a warm review! We are so glad to hear that you feel truly supported throughout your journey. It is wonderful to know that Sheena has been there for you with such promptness and care whenever you needed assistance.
At PlacidWay Medical Tourism, we believe that feeling guided and looked after is just as important as the medical care itself. Our goal is to make sure every step of your experience is as smooth and stress-free as possible.
We are always here if you need anything else in the future. Wishing you all the best!
Regards,
PlacidWay Medical Tourism
Abdimonplasty enquiry
Was very simple and straightforward and thoroughly explained with sheen
13 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi John Stringfellow,
Thank you for sharing your experience with us! We are so glad to hear that your abdominoplasty enquiry was handled in such a simple and straightforward way. It is great to know that Sheena provided the thorough explanations you needed to feel confident about the process.
At PlacidWay Medical Tourism, we strive to make the initial steps of your medical journey as clear and stress-free as possible by connecting you with the right information and support.
If you have any more questions as you move forward, please don't hesitate to reach out. We are always here to help!
Regards,
PlacidWay Medical Tourism
Exceptional Support from Elisabeta — Professional, Patient, and Highly Recommended!
I recently booked my hair transplant at Başkent University Istanbul Hospital through PlacidWay, and I cannot praise my coordinator, Elisabeta, enough for her outstanding support.
From the very first day, Elisabeta was always available and responded to all my questions with incredible speed and professionalism. She helped me find the perfect option that suited both my medical needs and my budget.
What impressed me most was her incredible patience and care. Planning a medical trip can be stressful, especially when dates change several times. Elisabeta was extremely patient while we adjusted the surgery schedule and coordinated my flight tickets to Turkey. She never made me feel rushed and was always focused on finding the best solution for me.
She also organized a video consultation with the hospital team and an interpreter, which gave me the confidence I needed to move forward. Thanks to her guidance, I even decided to postpone my vacation to Thailand to ensure a safe recovery — a recommendation that showed she truly cares about my health results, not just the sale.
If you are looking for a coordinator who is dedicated, professional, and genuinely supportive, ask for Elisabeta. She made the entire process smooth and stress-free. Thank you, Elisabeta, for all your hard work!
6 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Toxa Starikov,
Thank you so much for sharing such a detailed account of your experience! We are happy to hear that Elisabeta provided the professional, patient, and dedicated support you needed while organizing your hair transplant at Başkent University Istanbul Hospital.
At PlacidWay Medical Tourism, we understand that planning a medical trip to Turkey involves many moving parts. It’s wonderful to know that Elisabeta’s quick responses and care helped you navigate schedule changes and flight coordination with ease. We particularly appreciate you mentioning the video consultation; we believe that direct communication with the medical team is essential for building the confidence you deserve before any procedure.
Your health and recovery are always our main focus, and we are glad her advice helped you prioritize a safe healing process. Thank you for recommending our services and for highlighting Elisabeta’s hard work. We are here for you whenever you need us in the future.
Regards,
PlacidWay Medical Tourism
Service kindness responsiveness…
Service kindness responsiveness empathy, proffetionality
6 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Dr. Benshoshan Daniel,
We are very grateful for your kind words regarding your experience. It is truly rewarding to hear that you valued the kindness, responsiveness, and empathy shown throughout your journey.
At PlacidWay Medical Tourism, we believe that professionalism and a human touch go hand in hand when connecting patients with the care they need. Knowing that our team's support made a positive impact on you is exactly what we strive for every day.
Thank you for choosing us. If you ever need further assistance or have more feedback to share, please feel free to reach out to us at any time.
Regards,
PlacidWay Medical Tourism
I dont think these reviews are real
I dont think these reviews are real. Leads are cheap, but they are sold too many other doctors, "patients" have no real interest and is just a waste of time to chase them. pay one year in advamce, no cusmtomer serice, no one to talk to.
4 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Dr. Goodman Staff,
Thank you for your feedback. We are genuinely sorry to hear that your experience has not met your expectations. At PlacidWay, we strive to connect doctors with patients who are genuinely interested in their care. We understand your frustration with the leads, and we take your concerns seriously. Our team works hard to improve the quality of the leads, and we are committed to providing support when it's needed.
It’s concerning to hear that you felt there was no one to talk to, as customer service is a priority for us. Please reach out to us directly at [info@placidway.com] so we can resolve these issues and work toward improving your experience.
Best regards,
PlacidWay Medical Tourism
Reply from PlacidWay Medical Tourism
Hi Shuja,
Thank you for your feedback, Shuja! We are so glad to hear that you found our team prompt and professional.
At PlacidWay Medical Tourism, we are dedicated to making the process of finding quality healthcare as smooth and efficient as possible. Knowing that our commitment to service made a difference in your experience is truly rewarding for us.
If you have any more questions or need further support in the future, we are always here to help.
Regards,
PlacidWay Medical Tourism
You provide an incredible service
You provide an incredible service. Thank you. 🙏🏻
5 March 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Sahil İmanov,
Thank you for your kind words, Sahil İmanov! We are so happy to hear that you found our services helpful.
At PlacidWay Medical Tourism, our main goal is to make sure you can easily find and connect with the high-quality medical care you need. Your appreciation means a lot to our team and keeps us motivated to provide the best support possible.
If you ever need more information or further assistance with your medical journey, please feel free to reach out to us anytime.
Regards,
PlacidWay Medical Tourism
Compassionate medical team
The medical team was compassionate and willing to answer my questions. I'm looking forward to my pending surgery.
18 July 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Zandile,
Thank you for sharing your experience with us! We are so glad to hear that you felt supported and that the medical team took the time to answer all of your questions with such care.
At PlacidWay Medical Tourism, we know how important it is to feel confident and informed before a procedure. We are excited for you as you move toward your surgery and will be here to support you throughout the rest of your journey. If any other questions come up while you wait, please feel free to reach out to us.
Regards,
PlacidWay Medical Tourism
Good service i got every information…
Good service i got every information i need
2 February 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Ihssan Elmoumen,
Thank you so much for your feedback! We’re delighted to hear that the process was easy and that you received all the information you needed.
At PlacidWay Medical Tourism, our goal is to make your medical journey as smooth, transparent, and stress-free as possible. Helping you feel confident and well-informed is always our top priority.
If you ever have questions or need support in the future, we’ll be more than happy to assist you.
Regards,
PlacidWay Medical Tourism
Excellent work and pleasant experience with placidway
Working with Placidway was a pleasant successful experience. It may have taken long time and a lot of patience to get to the first patient to operate but the personal support and excellent customer service and understanding from both parties has achieved the goal of the patient for a successful operation and perfect preoperative and postoperative care at a well known world Center for male surgery. We look forward to for a contentious mutual cooperation for the sake of our patients‘ satisfaction.
Dr.med. Aref Elseweifi
masculine
Berlin, Germany
23 February 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Dear Dr. Aref Elseweifi,
Thank you for sharing your experience with us. It is a pleasure to hear from a professional of your standing. We truly appreciate your patience and dedication throughout the process of coordinating care for your patient.
At PlacidWay Medical Tourism, we understand that high-quality results often require careful coordination and strong communication between all parties. We are glad that our personal support and customer service met your expectations and helped facilitate a successful operation at a world-class center. Ensuring that patients receive top-tier preoperative and postoperative care is exactly what we strive for.
We share your enthusiasm for our ongoing cooperation and look forward to working together to provide many more patients with excellent medical outcomes and satisfaction.
Regards,
PlacidWay Medical Tourism
Iam happy to talk with the…
Iam happy to talk with the representative
19 February 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Rey Gauiran,
It is great to hear that you had a positive experience speaking with our team! At PlacidWay Medical Tourism, we believe that clear and friendly communication is the foundation of a successful medical journey.
Our representatives are always here to listen to your needs and help you find the best care options available. If you have any more questions or need further guidance as you move forward, please feel free to reach out to us again.
Regards,
PlacidWay Medical Tourism
I got a very well ,timely response…
I got a very well ,timely response about treatment of my disease.
15 November 2025
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Syed Athar Shah,
We are very glad to hear that you received such a quick and helpful response regarding the treatment for your condition. At PlacidWay Medical Tourism, we understand that when it comes to your health, getting timely information is essential for peace of mind.
Our team is dedicated to making sure you have all the details you need to make informed decisions about your medical care. If you have any more questions or if there is anything else we can do to support your journey, please don't hesitate to get in touch.
Regards,
PlacidWay Medical Tourism
Very nice and helpful correspondence…
Very nice and helpful correspondence from Placid Way, explaining in detail all that the treatment involved.
18 February 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Nancy,
It is wonderful to hear that you found our correspondence helpful! We know that understanding the details of a medical procedure is a big part of feeling confident in your health journey. At PlacidWay Medical Tourism, we make it a priority to provide clear, thorough information so you know exactly what to expect from your treatment.
We are glad we could help clarify the process for you. If you have any more questions as you move forward, please feel free to reach out to us anytime.
Regards,
PlacidWay Medical Tourism
They have always been responsive in…
They have always been responsive in communicating with me l don't have any complaints about this company Vidya has been very helpful to me she has been very well mannered throughout her letters to me
12 February 2026
Unprompted review
Reply from PlacidWay Medical Tourism
Hi Joseph,
It is great to hear from you! We are so glad that you’ve had such a smooth experience communicating with us.
It means a lot to know that Vidya has been able to assist you so effectively; we will be sure to pass along your kind words to her regarding her helpfulness and professional manner. At PlacidWay Medical Tourism, we strive to make every interaction clear and supportive to ensure you feel confident throughout your journey.
Thank you for trusting us to help you. If you need any further assistance or have more questions as you move forward, please don't hesitate to reach out to us again.
Regards,
PlacidWay Medical Tourism
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